21 Viaduct Harbour Avenue, Auckland, New Zealand
"Clean and sanitary, well-equipped facilities, very good service, convenient transportation, Uber for travel nearby is not expensive, breakfast is good, and rich. A great experience. The room was very quiet. Breakfast is simple but real. There is a set menu for lunch. Although the amount is smaller, there are appetizers, main dishes, and desserts. The concierge is very active in taking luggage and borrowing umbrellas is convenient. The only bad thing is that the bed in the twin room is too small, it is estimated to be only 90cm wide."
"The location is really convenient, the hardware facilities are passable in New Zealand, but the service is really indescribable ... the coffee machine has a problem. From the morning to the evening, 4 or 5 phones are not counted, and the people who clean the hotel and the front desk repeatedly. Communicate. Every time the answer is given, send someone immediately. Finally at ten thirty in the evening finally came to check. The other room was not cleaned, it is estimated to be off work and very speechless"
"Stayed 3 nights in the Junior Suite. I found that the hotel's toiletries are Hermes's, which is different from the water view room I stayed last time. The suite has too many windows, and the sun shades have to be pulled up or down, which is too much work. The hotel staff were very welcoming and helpful. Breakfast one day also chose the cafe next to the hotel, simple, clean and fast."