Top 10 Mulberry House Hotels

The location was great, the room was ample and well laid out. The best part however was the staff. Every single employee was warm and welcoming. In particular, Hansol went out of her way to take care of us and help us get through a mistake made by booking.com. She made sure we were comfortable and well taken care of. Our trip would not have been the same without her!

There is a lot of free parking and parking is very convenient. The hotel is closer to Newark Airport and UBER is about 60 knives. Breakfast is buffet, 16 knives per person.

Multiple issues with our stay. 1-SAFETY: I don't understand how the property obtained a certificate of occupancy. (A) Room doors stick such that one needs to use two hands to yank on the door to open it. This presents a very obvious fire safety issue as it makes egress difficult in case of emergency. When entering the room, I risked injury to my shoulder trying to open the door. [This also presents a security issue, requiring guests to yank hard on the door to ensure that it has closed fully and locked.] (B) Elevators repeatedly stuck, requiring opening of the doors to resume operation. When operation resumed, elevator made abrupt movement which was disconcerting, not only to me, but to other guests. 2-Staff member who checked us in was rude; didn't tell us details about the breakfast, didn't explain the $35/night security deposit, just overall surly and very atypical of a Hilton property experience. 3-Price: I was under the impression that Hilton Honors members booking direct on your website/through app had the best pricing. If so, why did my sister-in-law who booked through a 3rd-party site not only pay less than we did, they were eligible for cancellation at that rate (which we would have had to pay even more). The property is dangerous, and not what I expect as an Honors member for many years. They need to do better.

The company is on a business trip and lives here.

I expected a tad more for the money I paid here. I had thought Livingston - so more upscale of rooms...and I even paid for one of the newer rooms. It was clean and I appreciate that and I had zero noise at night so that was great. I was apprehensive upon check-in b/c when we parked, there was a guy smoking **** in his car next to us. On check-in they give you a waiver to sign - a very long waiver so I read it. Part of it was you had to request housekeeping the night before (no big deal) - but there was a very large section on parties. Zero tolerance for it and will be fined or even kicked out for multiple calls. I applaud that aspect but I started questioning why there was a long waiver for that. THEN, the guy said it's an extra $75/night (that will be refunded to you if you cause no trouble). Which set off red flags for me - obviously, they've had a lot of problems in the past. In the room - there is also a sign that if you smoke **** (or anything) in the room you're being fined. Now - all that said - we had zero problems - but also not too busy when we were there. The hotel is large and definitely can host weddings / conferences so this is one way for them to limit the noise violations - or smoking/drunkenness. Again - I applaud that b/c I want to be able to sleep at night. Overall - average hotel that I think is in a bit of a need of an upgrade.

The room is large and the environment is good

Service is great, except that the traffic is not convenient