Top 10 Museum Campus Hotels

This hotel makes people feel the feeling of returning home: there are delicious dishes at home, a warm and homelike environment, and a full range of all-weather services. I'll come here if I have a chance.

I stayed with my mother-in-law for mother's day this May. I heard so many good things about this hotel brand but never had a chance to try. Everything was gorgeous and luxurious except for the swimming pool. I loved the decorations of the hotel lobby. Looked so much high class just like I expected from The Ritz-Carlton. This was my first stay at The Ritz-Carlton hotel and I really enjoyed it. I got 20% off from the restaurant due to my platinum status. Food was delicious and price was reasonable but I wouldn't say it blew my mind. Gym was very spacious with lots of equipment. Some areas even have lake view. Pool was okay size with lanes but didn't feel luxurious pool at all. I couldn't get room upgrade to lake view but they gave me room #1902 and it had both city and lake view. The receptionist said that they do not count under 20th floor as lake view but my room had a fantastic lake view. You will need to ask them to give you 19th floor room facing lake so you could enjoy both city and lake view. I highly recommend this room if you want luxurious staycation. This was my first stay at The Ritz-Carlton but certainly will not be the last one!

Very good hotel, good service, business trip, great location, very very good, next time

This is a must-stay hotel in Chicago. We stayed in a 'Zen Suite One Bedroom' and were very impressed with the amenities in our room. The bathroom was enormous. There is a large stand up shower, as well as a stand-alone tub for soaking, duel sinks with plenty of counter space, and a door separating the toilet from the rest of the bathroom. Extra surprises for us included the heated bathroom floor, Dyson hair dryer, flat iron, comfy robes/slippers, Nespresso machine, Nobu signature bed, and modern décor. Everything feels brand new in this hotel since it only recently opened. We dined at the restaurant one night and the service and food were both top notch. I will always consider Nobu Hotel for any future travel to Chicago, as well as any other Nobu Hotel graced cities!

We celebrated our wedding anniversary at WA-Chicago and this is our first time staying at WA in the United States. Last WA stay was in Thailand where the experience was superb! Reservation was easy via the app and the concierge emailed me a week in advance asking if there was anything they can do to prepare of our stay. I had a terrible experience with a Hilton hotel in Las Vegas in Dec 2022 where a stranger opened my hotel door at 11:20 pm. I am still experiencing PTSD so I asked if the concierge can provide anything lavender (scent/oil) so I can be relaxed. Also, since it's our wedding anniversary, perhaps anything in that theme would be nice. First the concierge addressed me as Mr instead of Mrs. Unsure why one automatically thinks that it's the man who made the hotel booking. Second, the concierge wasn't able to meet my requests which was non-issue. We declined turn-down service but requested chocolate where they were never delivered during our stay. A robe was missing in the closet and room service delivered it immediately. There wasn't any coffee or tea in the room but the dining service delivered my hot tea in 30 minutes which was acceptable. The bed was comfortable but sound insulation wasn't great since we could hear neighbors' chatting at midnight. We used the steam/sauna for 30 minutes before checking out and the spa was a nice facility. The hotel is nicely located in the Gold Coast area where it is closed to many lovely restaurants. The reception area is kind of small and there were 2 guest service staffs assisting with check-in/out.

We wanted to love this hotel. It’s the 2nd time we stayed here. But there are LOTS of rules. If you buy champagne in the lobby from the Moët & Chandon vending machine (which is awesome), you can’t sit at the bar and drink it. You can only sit in the lobby. The outdoor rooftop terrace never seems to be open - even though that’s one of the main reasons we picked this hotel. The hotel claims it is new but the rooms clearly show it was a different hotel before. Yes they changed the furnishings but the doors, baseboards, and door frames are old and bashed up. We expected a lot more from a Marriott Autograph Collection.

Can only say that the location of the hotel is very good, on the gorgeous mile head, next to the Water tower place, downstairs is the Canon goose and other monopoly, walk to the famous, beautiful Lake Michigan, 4, 5 minutes, go to the 360 Chicago Building Just 2 minutes, and the favorite Chicago Art Museum! Chicago travel is a great choice, breakfast is a standard American breakfast! They are all single-pointed. Looking for a good season to go to Chicago, will choose this hotel, it is best to choose a lake view room!

The location is excellent, located on the edge of the Chicago River, the subway station is downstairs, and the city view of some high-rise floors is very shocking. The hygiene is impeccable and the housekeeping service is meticulous. The fly in the ointment is that the hotel is relatively stingy, and there is no gift in the room. You have to ask the front desk for drinking water. The swimming pool is a little small and the gym is a little old.