Top 10 Niederfeld Hotels

The hotel was a pleasant surprise in Heidelberg city, and I stayed only one night, but I would certainly stay more, because I was very well installed. The hotel is located in a building that worked in an old tobacco factory, and is completely renovated for the hotel's facilities, with large suites or lofts, very well decorated. They have washing machine, fully equipped kitchen with modern tools. Wi-Fi quickly. Floor with heating and large bathroom. Parking on the site, but are few vacuums. When I booked, I asked for a parking vague and I had no problems. The service was very good from who received us. There is no reception. When I arrived at the establishment, at the main door, there is an interphone. The guest attendant arrived in a few minutes and passed all the instructions needed. It is in a quiet and quiet neighborhood. It is not so close to the historic center, about 2.5 km. Better go by car and park in the various parking lots near the main attractions.

We were so glad to see this fully renovated hotel open in time for our visit to the Heidelberg Christmas Market (original opening date was projected for the end of December). The Hilton Heidelberg is an incredible facility, surpassed only by the amazing team working to provide the best possible experience! We have never been so graciously welcomed by so many on the team, including the General Manager, Remmie. Margarita and Katerina took great care of us during check in and were even able to upgrade us to a Junior Suite - what a welcome surprise! After settling in to our room, we had the pleasure of meeting Lubeth in the Executive Lounge who took care of every need and made us feel so welcome - always with a smile! The management team is definitely committed to hiring the best, but they are also clearly committed to leading by example. Vladimir (the restaurant manager) made a point of introducing himself and checking to be sure we were enjoying our stay and Sonja was so gracious when we were visiting the restaurant. Brent stopped by while we were in the Executive Lounge to be sure we were enjoying our visit and asked if there was anything he could do to help. Tim (a Heidelberg local) took time to share some of his favorite spots around town, as well as the hotel amenities and make sure we made the most of our time in town! I cannot remember another hotel stay where I could name more than 1-2 people on the staff - this team truly made us feel welcomed and valued! Thank you for a such a great experience!

This is an old-school European hotel that has been run by the same family for years. In fact, they were walking around breakfast greeting guests who had been coming for years. Although the furnishings are more old-school the service is top notch. The front desk, bellman, servers - everyone was extremely helpful and cheerful. It was a 10-15 minute walk into the heart of the town and our room was quite comfortable - the sitting area was nice to have so we could relax a bit before dinner. Breakfast was a great buffet with fresh squeezed juices and cheeses, meats, eggs, pastries and yoghurts.

Facilities: The facilities are complete and the details are in place. Appliances are German brands. Hygiene: very clean. Environment: Located in the city center, travel is very convenient. Service: very friendly. There are no slippers in the room, you can contact the front desk if you need them.

Mega hotel with incredibly beautiful facilities and very nice courteous staff. Worth a visit every time, hence the 10/10 rating! Above all, the view alone is really so good that it is worth going there every time!

The room I was in was nice, spacious and comfortable with a pleasant appeal. Unique mini bar outside the room that was centrally located one step to the left when exiting the elevator. Customer service was excellent. Employees made me feel welcome as if i was a member of their team. Great experience!! Most definitely a do again!!

Heidelberg, a certain distance from the attractions is not particularly convenient. There is an underground parking lot, but the front desk is too unprofessional. You need to contact the contact information. The check-in time is delayed. The experience is not good.

This beautifully situated hotel offers outstanding customer service, with excellent dining options, and magnificent views of the Neckar River. Everything is immaculate and there is great attention to detail. The walk into town is lovely, or you can take a short taxi ride. Make sure to visit the breakfast buffet, it has options for everyone and is the best I have experienced during my forty years of travel.

We were now for the third time in the Plaza and had the same room for the second time. What really annoyed me was our experience with check-in. Check-in is normal from 15:00. However, we were already on site at 14.00. We had to pay an extra fee of 15,- Euro !!! for our early arrival so we could already be in our room. That's not going on at all and with such a move a hotel disqualified with the topic of customer service!!! If you think the rooms are extra clean, you're disappointed. Soil with “wolves” ; soil sticked with liquid; bed lakes with flirts; dental cups contaminated and damaged. The same damages are still in the entire room as when we first stayed on April 23, although it was noted when we left. And so the thing gets around is also the lift in the deep garage and you have to pull the bags up through the staircase. That was probably our last stay in this hotel... Very bad the location is actually great.