Top 10 NO.Lita Hotels

A nice hotel, friendly personal and clean. Sadly the breakfast times were absolutely confusing. The breakfast time we were told, was written next to the lift and in the room - all are different. The worst breakfast was always never prepared on time so it was difficult to plan you sightseeing/business day proper or you’ve to leave without breakfast.

Was sent to the hotel by Brussels Airlines and arrived here at around 11.00pm after a delayed flight from Madrid. Brussels Airlines has paid for dinner in the hotel after a long day, but hotel had closed the kitchen and the room-service despite it being advertised as running until midnight in the rooms and on the hotel web-site. Reception manager claimed that all restaurants in Brussels close at 10.00pm. Room was nice and clean. Breakfast the next morning was probably the worst hotel breakfast I've seen in years. Canned fruit and the omelette looked and tasted like it was made by a 12 year old school apprentice. Overall not a 4 star experience.

The location is very good, right next to the grand place. However, the rooms are old and need to be updated. The sink in the bathroom and the woodwork had cracks. The corridors were dark and dingy. The lamps or coffee machine have to be disconnected to be able to charge one’s devices. There are no adapters or usb ports. The day we arrived, the bell boy was on holiday, so there was no one to help with the bags. The front office staff, other than the most junior of them, seemed totally disinterested. The room was hot in the night and the aircon panel did not work. When we told the front office staff that the air conditioning didn’t work adequately, they didn’t even acknowledge what we were saying, let alone offer any explanation or apology. The breakfast was fine, but the staff again showed very little interest in even asking if we wanted a cooked breakfast. Wouldn’t recommend.

Very good and decent hotel, friendly and accommodating staff. It was very good that the reception was open the entire night. We had to stay because our train got cancelled, so we were looking for a hotel past midnight. It was too warm to sleep. But then again, I was staying during a heatwave. I do not recommend airco (perhaps it was there but I couldn't find it). But I do recommend the hotel to green the surroundings and outside roofs and walls, because that can cool down the local temperature with 4 degrees.

This was the second time this year that we have decided to stay at the Sheraton Airport prior to our return trip home. While the hotel is overpriced it is so convenient for departure and it eliminates the anxiety regarding taxi or transit strikes (something that seems to be a cultural event). The hotel offers great service; friendly and efficient check in and checkout, good response to requests (extra towels), etc. While it seems to be appearing “a little tired” (light bulbs flickering, some new paint required) I have found it to be clean, comfortable and has the hottest water I have experienced anywhere in the world. Gullivers restaurant has adequate service and food although the wait time for meals in the evening can be a test of patience. Breakfast is much quicker and if you wish the breakfast buffet, it is complete and well presented. The coffee we had there both times was the best we have had anywhere during our past month in Belgium! Regarding the waiters in the evening (January 2nd) I must say the women staff and one man (I believe his name was Driss) were the ones doing the work. They constantly circulated the areas and responded to guest requests and needs, the other men just took up space. I had to mention this because it was just so obvious.

The location of the hotel is very good, on the edge of the cathedral, it is convenient to walk anywhere. Health is good. We were lucky, the underground garage has a location, just can stop. Parking in Brussels is very troublesome, which is very advantageous for people who drive. The reception staff is also very enthusiastic and answer all questions, which is also very good. recommend

It was a very nice and sensible hotel. The location was a bit far from the tourist spot but close to the Metro and railway and was convenient. The staff and room cleaning were very kind and friendly. There was a waffle to bake breakfast by myself and it was delicious. I want to use it again if I travel to Brussels.

This hotel is just opposite the train station. It's very convenient. It's a very good location. For this birthday meal, a chocolate birthday cake was prepared for him. Someone brought it to the room and sang birthday songs for him. This hotel is really good and good service