Top 10 Northwest Hotels

Was always a good hotel in general. Room housekeeping was good and the reception staff were friendly and helpful. However I was really really disappointed on 3 points: (1) No Laundry, got sent next door to Holiday Inn to wash the clothes myself! (2) No fresh breakfast and buffet was poor, only tried once and then went to Waffle House the other days (3) We were uncomfortable watching the large Cockroaches running around the sitting area and up the walls near reception, it made us all nervous about the rooms - so went to other restaurants and bars the other nights. It is fair to say I will begrudgingly have to try another hotel on my next monthly visit and try to find one suitable for the guests that work for my company.

Stopped in Greenville for a quick overnight on a recent trip south. This Courtyard is in the process of being upgraded and we were fortunate to receive a newly renovated room! Everything you would expect in a newly upgraded Courtyard room. The common areas were also upgraded. Things like pool and gym appear to be in process so post COVID restrictions should be ready to go. After 9 hours on the road we were tired and hungry and appreciated the options at the Bistro for quick healthyish dinner. Other dinner options in the immediate area were only fast food so fresh greens at the Bistro were nice. We also grabbed coffee and oatmeal in the morning which hit the spot. The Bistro staff in particular were very friendly! Everyone was wearing masks, plenty of hand sanitizer and wipes available thru out the hotel. Would not hesitate to stay here again and am guessing when their full reno is completed and COVID behind us it’ll be 5 stars! Thanks for making our stay as comfortable as possible in these trying times!

Definitely a -5!!!! Stayed at Fairfield Greenville July 30th - Aug 2nd 2022. Would have paid for my stay from May through priceline. Arriving at the hotel on the 30th @2:31am I met the clerk who checked me in he stated that my room was on hold that i had to pay $680 + $80 holding fee. I said to him I already paid because the rep said i couldn’t get the room unless i paid he kept saying no no no I say yes. At this point i’m very sleepy for traveling for nearly 24hours so i handed him the card where i was charged a total of $760 Keep in mind I paid $504.00 already through priceline. So i visit the front office the next morning after checking my bank statement where I met a different gentleman at the desk checking the system he say oh yes & he’s sorry he’ll need to get his manager because there is multi stuff needed to be done to refund me what was charged at the hotel & that he’ll return a call back. Taking my phone numbers & I left the hotel for the day return shortly after 10pm that night not a call received I stop at the front desk where I would met a next clerk who Identified himself as Mr.Lee front office manager & said he wasn’t aware of this matter thinking to myself how did they do a hand over if the front office manager wasn’t informed about the guest being charged twice for one room. He then search the computer system & asked if i sure i use my name to checked in & if i was sure my room # was 407 Confused i was like what ??? who else name would I use & I paid with my card & was asked for identification. That’s when it became clear the level unprofessional was at a all time high. He apologized & then assured me he sort it out & also return a call back. Waited but there was no call. So I Call back where i would speak to a different rep this time a female where she apologized & stated that I had charges & giving me a different room number & cards attached to my name. Checking my bank statement where I was charged again this time $241.83 furious at this point Where i clearly stated that they need to check the camera system at the hotel I stayed in room #407 & they would be able to verify my activities at the hotel if they checked. Calling again this would be the 12x where I would speak to the next manager after going back & forth with him it was clearly he wasn’t understanding & thought he was correct shortly afterwards he said he’ll have all the funds return & i should give it until Monday which would’ve been the 8 August 2022. It’s now 16th of August 2022 & I have yet to receive my money. Sent both Jayne & Lee emails & left voice messages. They both have yet to respond since we last spoke. All i want is my funds what was charged at the hotel again after paying through priceline. It’s beyond frustrating & I’ve been more than lenient with this group of ppl. ( Spoke to Lee about 7x, Jayne 1x, Shai 2x, another male rep 3x). Call the hotel again today & spoke with a female name Shai (second time) She is the only individual who genuinely

This is one of the quietest places we have stayed in years. The facility is very clean without an annoying scent. The beds were very comfortable. The air conditioner worked properly and quietly. While breakfast is my least favorite meal, my husband thoroughly enjoyed it. We were pulling our travel trailer in for repairs and were concerned about the parking. There is a service road by which you access the hotel and parking was available there as well in the lot our first night. The only caution I have about hotel's location is the entrance from Greenville Blvd; it is practically hidden. We learned to go through the shopping center to access the service road.