"It's easy to miss the place - there's no signpost pointing the way, but on the gateposts out front there's a plaque marked TORRINGTON HOUSE. The entrance to the car park is actually up the road to the right, then immediately left; it's not signposted (but apparently they're doing something about that). No matter which car park you use, you'll still need to walk around to the entrance at the main road side. We were greeted warmly, warned that there was no breakfast nor evening meals but pointed up the town and recommended places to try out. Our room was high up on the top floor and *huge* with some traditional old-fashioned furniture in keeping with its age yet with clean, modern touches (e.g.: bedside power points, dimmable lighting, wifi, flat-screen TV etc)... there was nothing decrepit about this place. In the room was a personalised letter covering all details we needed to know, as well as some toiletries provided - but there were also plenty down in the shared bathroom along with spare towels... everything felt very well-organised. The shared bathroom itself was only just outside the door; I enjoyed a good warm shower and the room itself was pretty warm too, despite the chilly night. For the amount we paid, it was pretty reasonable and an excellent stay away. I picked it as a stopping-off point outside London to break up a journey to Hull, and didn't know what to expect - but after my stay I'm seriously toying with the idea of a return visit to explore more of St Alban's."
"As a family we hired 2 of the conference rooms, with use of a kitchen to host a family Christmas meal, 23 of us. A number of the family also stayed over. What a day, what a great venue and a superb service. The Rooms were decorated with Christmas trees and decorations - very festive. We got early access to the rooms and kitchen to set up and cook, the staff on duty were extremely helpful and supportive helping to ensure that our special day went without a hitch. Nothing was too much trouble. Thank you Torrington Hall, I would recommend this as a venue for anyone and everyone."
"On arrival we where disappointed to be left on the doorstep unable to get in. We emailed ahead to say we would be there around six so wasn't even like the middle of the night! After someone finally letting us in there was no 'welcome' as you would expect just a 'I will show you your room'. On entering the room it looked nice, clean, plenty of room, once we had been in it a while we started noticing things. Knobs off the bed missing, no air con. Having a shower the extraction fan hardly worked so the windows and mirrors all steamed up and the floor in the bathroom became an ice rink. The bed was so uncomfortable and pillows all lumpy. TV to small for the room. Our room opened straight out into a shared kitchen so in the morning we had the pleasure of listening to banging cupboards, scraping chairs and much chatter! Paying for a deluxe room you expect to enjoy your stay but unfortunately I would rather have stayed in a travel lodge. The morning we left we did not see anyone, nobody to take our key from us and ask if everything was OK and did we enjoy our stay.... we thought it was very unprofessional! The building itself was lovely and great location to get into London but that was all in my opinion."