Top 10 Number 7 Hotels

Had a quick stay, reached on 26th December 2020, start of Tier 4 Covid lockdown. Check-in was pleasant and the rooms clean and nice. No one to help with luggages but understandable seeing how the hotel is operating with minimal staff. Very helpful with storing our luggages and even accommodated some stuff being left behind whilst we sort out of transportation. Breakfast was nice and quick. Would recommend folks to stay here again.

We walked up from Queen Street Station in less than 10 minutes and were met by Dave the Concierge who lifted our bag in to reception. Chelsea on reception was very kind with a great upgrade due to status and that set us up for a marvellous return trip to the Kimpton Blythswood. The old Scottish Automobile Club building is lovely and the sunny views out onto the gardens in front were very welcome, though the windows in the Salon could be doing with a wash...... Our room was superb, very clean with shower and tub. And some Tunnocks wafers to go with our cuppa. Nice touch. During the social hour we were served by Dave who brought our wine up to the Salon - the old 80m long drawing room on the 1st floor. I had hoped the Salon Bar would have been opened after our last stay, but staffing seems to be the issue. Breakfast in the morning was very good with attentive and engaging staff. We left as we arrived with Dave opening the door and taking us to street level, with his usual chat and charm. We felt special. Thanks.

The room is very big, there is a record player, coffee machine, so much love Hygienic: conditions are very good Environment: Near the University of Glasgow, next to the Botanic Garden, natural oxygen bar Service: Very good, warm and thoughtful. Breakfast is English bread, milk, coffee, etc. Although it is monotonous, it is really delicious.

Clean and comfortable however quite few hiccups at arrival when after 24 hour travel I had to wait for 2 hours for my room only to find out that concierge has lost my suitcases. My luggage only been found after one of the guests reported it after their check in into their room. Issues with shower, expired room key make it a 3 star for me.

Deserves to be a five-star hotel, very comfortable living, large TV and bed, free water provided, large floor-to-ceiling windows, good sound insulation and good sleep quality.

Just back from a overnight stay and can’t believe the difference in a few years with Carlton George. We were so impressed on our last visit and so much has changed. I am genuinely not one for leaving negative reviews but I feel these need to be addressed as it definitely isn’t your usual Carlton George experience. We booked an executive room with lounge access. No issues with room. Comfortable bed and good shower. Mini bar and decanters. My partner had booked extras which was lovely when we arrived. Part of our package was 3 course meal in rooftop restaurant. The restaurant is lovely and amazing views over glasgow. When we arrived we were taken over to be seated and given menu ( which wasn’t the market menu that we had booked) We then waited about 15 mins to be asked if we wanted a drink. The restaurant only had 2 other tables of customers so wasn’t busy. There was around 4 staff all huddled around bar and could see we were waiting and the fact we were looking over no one seemed bothered. The waiter did eventually explain they were learning a new app to order which was fine but no attention was given to waiting customers. This seemed to be a running theme afterwards. The food was mediocre definitely not the quality we had before or what you are paying for. The lounge was self service. We couldn’t find the ice when we arrived. Behind the lounge is the kitchen and we could hear someone moving around. We asked if they could help us. The chef came out not happy and told us there the bell was ( I might add was not in an obvious place) extremely rude. There was no other staff member around to ask. The mixers were all 2 litre bottles that everyone was sharing. I found it a bit bizarre after pandemic they would have this. The snacks again were not really up to much. I’ve never had popcorn that wasn’t flavoured at all but they had it there. Even some plain crisps would have been better but these are little things. The final straw this morning was breakfast. Now we raved about breakfast to everyone last time we were here, it was outstanding. Also for an extra £5 you get it delivered to your room. The breakfast that arrived was abysmal. We went for Scottish breakfast. 2 potatoes scones, lorne slice tiny amount of beans, egg and no bacon. Turns out the chef forgot to put that on the plate. Toast was not toasted. All these things might not seem important to some people but I genuinely couldn’t fault anything on our last visit. i think a little more tlc is needed altogether. Mainly the customer service. Checking your customers aren’t waiting to long and they have everything they need, not snapping at customers who are asking for help, and maybe an extra member of staff in helping the chef plate up the food so it’s acceptable to the customer.

We checked into this hotel expecting the room to look like the photos advertised on their website. In reality, it did not. We were booked into Room 12 which is in the basement of the hotel. The room had a damp and musty smell. The bathroom door hit the edge of one of the beds when you opened and closed it. One of the teacups had tea stains in it. The window in the bathroom did not have a curtain and although there it was frosted, you could see the hotel workers sitting across the way when they were having their break. If you were taking a shower, they could probably see into the bathroom. There was mold in the bathroom shower stall. The worst thing in this room was the large emergency LED trouble light which was about 24 inches long and so bright it lit the room up like a neon sign when you were trying to sleep. To the hotel's credit, I talked to the owner and the maintenance person about how dissatisfied we were with the accommodation and the next morning we were switched to Room 103 on the main floor. They apologized for the inconvenience and the condition of Room 12. The room was much more spacious and the bathroom double the size. There was a large window in the room that opened on one side and the other side could be opened too but the handle to crank the window had broken and fallen onto the ground outside. The room looked out towards a lane and a row of garbage cans. There was still some mold in this shower stall but it was nowhere as bad as Room 12 in the basement. This hotel was booked fully the whole time we were there. I think the biggest draw for this hotel is the proximity to the Byres Road which is near the Botanic Gardens. It is located in the West End, which is lined with boutique shops, bakeries, pubs, and eateries. For the price we paid, it was definitely not worth it. I am shocked that it has had rave reviews but I guess the location trumps everything else. If you book this hotel, call them and try to avoid any rooms in the basement if you can. Also, this hotel does not have an elevator and if you have mobility issues, the stairs are quite steep.

I booked for 2 nights 15th- 17th September for leisure purposes. It was my 40th birthday and my husband had bought tickets to see Kevin Bridges at the Hydro next door. As a special occasion, we booked a Suite & decided to stay longer to make a nicer and relaxing stay. I booked via Booking.com earlier in the year. Extremely easy to get to the Hotel, easy to park & clear signage. Like the walkway into the hotel itself which kept us off the road and the parking tablets on Reception made the process very easy. (Not always a given in a City Centre Hotel - so appreciated) Check In- extremely efficient and staff were brilliant. Was disappointed to be notified that the swimming pool was closed & would be shut the following day from 1430. It was part of the reason I’d chosen the hotel over others in the area. Unfortunately got to the room and it wasn’t a suite. Went back down to Reception & issue was quickly resolved (thank goodness- over £200 per night for a standard double was not what I was quoted when first looking at room options) I received a drinks voucher for 2 due to inconvenience which I thought was a kind gesture. Suite- (1106) Liked the space & loved the views over the River Clyde & beyond. Carpets were stained in multiple areas, cupboards broken on all units, remote control for the TV in living space didn’t work, room service menu was filthy with food marks, and carpets were dirty under the furniture where I presume it was trickier to get a hoover although still very visible. There were bits of debris & dust under the unit in the living space. Even more off putting was opening a bottle of sparkling water provided and finding it had already been opened and someone had clearly taken a swig already. Bar- Decided to go and use our drinks vouchers in the Bar before getting ready for the show. Waited with staff not acknowledging us & talking whilst unloading the dishwasher. When eventually served, was advised I couldn’t have a cocktail due to the show next door. I have no idea of the rationale of this policy but didn’t want to question further. I recognise it’s not the bar staff that write the policies & didn’t want to cause any bad feeling. I asked for a large white wine instead & was then informed that I couldn’t have a large size with the drinks voucher & a medium was then promptly served. I would understand if I’d asked for a Dalmore 62 or a pint of Vodka, but I thought 75 ml extra of wine was tight & poor customer experience especially in the circumstances considering the voucher being received in the first place. I was then asked by the Bar Staff member “Let me guess, you got the voucher due to a problem with the room?” I agreed. “ Doesn’t surprise, this isn’t a good hotel” was the response. When sitting in the bar, I noticed other guests were clearly being served cocktails. I felt extremely put out by this & added to my overall bad impressions of the hotel. Next morning- breakfast in the club lounge- Helped myself to cereal, yo