Top 10 On the Rocks Hotels

The large mirror in the room faces the bed. You can come in if you don't mind. The location is between stations 22 and 23 of BIGBUS. Sydney Harbor has a quieter atmosphere than Darling Harbor. The hotel floor is not high, so if you want to see the mountains from a small perspective, you should go to one of the big hotels. Then that day, when I opened the door to the restroom next to the breakfast room, I saw a huge cockroach, which scared me to death. The room hygiene is acceptable. There is a public walkway outside the balcony, and the shade cloth must be pulled up at all times. I don’t know why the beds in Sydney hotels are too soft, which is not suitable for the elderly.

Besides charging me $170 to use the TV in the conference room but then reducing the cost after I complained the Four seasons is always perfect. Proxy vut always well worth the cost when on a business trip. They have all the facilities and go beyond on service.

This is an amended review to highlight the ongoing lack of communication from the hotel. It is fair to say that the hotel had some great things going for it but, sadly, customer support is not one of them. Breakfast was excellent and the roof top Aster bar was a great place to enjoy a cocktail and see some spectacular sunsets. However, the whole thing was let down by extremely lacklustre support from the management down. My wife lost her glasses in the hotel. They are prescription reading glasses in very distinct designer frames and were in a sparkly gold box. We asked at the desk during check out if they had been found and were told that they had not been handed in but that reception would check with the Aster bar, where we believe they had been left but was closed at the time of check out. We were due to be in Sydney again in 4 days and the receptionist took all the details and a description of the glasses and case and said that she would email me to give me an update. Sadly we didn’t hear back. Four days later when we returned to Sydney we checked back at the hotel there was no note against our booking and the duty receptionist said nothing could be done but was unable to confirm if a check had been made in the Aster rooftop bar. I asked to speak to the duty manager and an Irish lady, whose name I sadly didn’t get, came out to speak to me. She was very apologetic and said it was not the normal standard we should expect from the hotel and promised to speak to the Aster staff and that she would get back to me by email before the end of the day. Sadly, no further communication was forthcoming and a follow up email to the hotel remains unanswered. We realise that the loss was our fault but the lack of interest from the staff and unfulfilled, empty promises from the management would definitely deter us from staying there again. It would appear that the management have no interest in fostering customer satisfaction.

Some rooms are on ground level with the street, otherwise nice and clean hotel with friendly staff. Perfect location.

Location drew me to Establishment, situated near some of my favourite restaurants in Sydney and close to the venue where I was doing business. Establishment delivers for location. I also chose Establishment for a little bit of luxury to break a heavy work schedule and it did not live up to expectation. It seems to be a great party crash hotel for the bucks/hens night with few services that really speak to the time poor luxury business traveller. It’s beautifully styled with a comfortable bed, but that is about the limit. It’s the services and the quality of the room features that let it down. No 24 hour room service and a menu that is not reflective of the quality of the food precinct it’s situated in. (I went out to get an excellent take away breakfast that I brought back to my room rather than order anything from the scant breakfast menu that looked like a take away menu). I left my computer power charger at home, but concierge could not help me with one to borrow or ideas on where I could buy a replacement. The bath is very narrow and not much hot water - I boiled the kettle to get it a bit warmer. Hunter products in the bathroom but there was no hair conditioner and few of the little luxuries that you would expect in such a stylish bathroom such as extra towels, make up mirrors/lighting, an extra soap for the bath. The room fittings are pretty tired and scuffed up. It’s certainly ready for a bit of a renovation/ refresh. The carpet looks like it’s seem some amazing parties. The room, particularly the bathroom, smelled strongly of cigarette smoke despite it being a non smoking hotel. The bathroom shower curtain was really dirty and needs to be replaced. Lots of marks on the walls and scuff marks on furniture - looks tired and a bit worn out. There is no dedicated space to work for business travellers, other than a long table near the window but I had to sit on the bed. Inside the lift the small seating looks like it had seen some parties as well and not clean enough to sit on. No hand sanitiser anywhere. This was the most expensive room rate for the CBD area I wanted to be in, and the result was disappointing. As a lover of boutique hotels, I was looking forward to staying here, but based on this experience I won’t return and can’t recommend this one.

There aren't many basic facilities in the room.. Such as indoor slippers and mineral water (this price is not cheap, even the water is not willing to give.. too much!!!!) I wanted to live here and I could have a view of the opera house.. but not at the same price, I can live in a good hotel. Then because of the encounter with the vivid Australia festival... The road was sealed... I called the front desk to help me call the car to the airport, and specifically asked her where to wait (I know the road seal)... As a result, she was completely unaware of it. Call me at the hotel.. The result is that the car can't come in... It also delayed my time... Finally, they didn't help at all... I have to drag my bulky luggage to the road to call the car. 😡😡😡 In summary, there is no need to live here... The same geographical location, there are many other options😎

Great location! It is less than 3 minutes away from the most beautiful station in Circular Quay, so traveling is very convenient. It is 150 meters away from the Royal Botanic Gardens, a six-to-seven-minute walk from the Sydney Opera House, and the whale watching tour boat stop is also here. It is only 2 stops to the town hall and 4 stops to Chinatown. It is really very convenient. When you are tired from shopping, you can go back to rest, take a nap or change clothes. There are hotels like InterContinental Sofitel nearby, and Stanford is definitely the best value for money! After comparing agoda, booking, etc., Ctrip has the most cost-effective price. I have stayed in a total of five or six hotels in Australia🏨, and the supporting facilities here are the most complete. For example, only this hotel comes with slippers, which many hotels in Australia do not provide. The room is also large, suitable for international hotels with a lot of luggage. If we talk about disadvantages, it may be that the hardware facilities are slightly older and the rooms facing the street are a bit noisy. You can't check in early, usually around 1 o'clock (the waiter will say 3 o'clock, but it's actually 12-1 o'clock)

The hotel is beautiful, perfectly clean and comfortable to stay in. The guest service employees were extremely helpful. While I checked out I needed to wait for about 15 minutes for housekeeping to check my room whether I consumed anything from the mini bar. That was the only thing that made me uncomfortable. But overall I’m satisfied and I would definitely come back.

Staff were helpful and pleasant to deal with. Room was a 1 bedroom apartment and very well appointed. I did have to ask for coffee and teabags to be replaced and that did not happen but I could have simply got some from reception if a big issue. There is no restaurant or coffee bar in the hotel but plenty of options outside or the kitchen could be used for making yourself

Julien and Michael, we stayed from Sunday night to Tuesday morning. The staff were friendly and helpful. I like the room it had lots of space and was very warm. Bed good and comfy, slept well each night. Bathroom Nice and cosy. Shower was always warm and pressure good.