Top 10 Oscar s Hotels

The location is near King Street, opposite the Galleria Department Store, convenient for eating and shopping! The room is huge! awesome! Good facilities

During recent storms, Deutsche Bahn rerouted and cancelled my train which left me stranded in Hannover unexpectedly. I quickly booked the first Marriott property I could find on the app because I needed a last minute room guaranteed late at night. When I arrived at checkin, Inga Zarzycki welcomed me after a long and frustrating day of travel. She answered all of my questions, and even provided me a complimentary upgrade to a beautiful suite because of my Platinum status. I was also informed that I had the minibar and breakfast included and could choose between a welcome gift or bonus points. The suite itself was beautiful! It felt like a small apartment. The bed was huge and very comfortable. The bathroom was also great, with a big tub. I am 6’4” so it was a nice surprise to be able to soak in the tub after a terrible travel day. The following morning after a hearty breakfast, I spoke with Olga Schmidt at the front desk and explained I was going to go to the train station and try to get home to Berlin, but that I might need to extend my stay for another night. I asked her to hold my room and not send housekeeping, just in case. She kindly agreed. After a terrible experience at the train station, I returned to the hotel disappointed that all trains were cancelled again and I was stranded for another day. Olga welcomed me back with a cappuccino and some candy and suggested I check out the sauna and fitness center to relax. The sauna is beautiful and had a roof top terrace, perfect for cooling off. Shortly after this, I learned that my friend was driving from Berlin to pick me up and take me home, and that I would not need to stay an extra night. When I explained my situation to Olga, she informed me that I could have a VERY late checkout and would not be charged an additional night for the room. This is top notch customer service! She totally understood my situation and made every effort to accommodate my ever changing needs. When I finally went to checkout, I was happy to see Inga again. Olga had already updated her and it was an easy checkout experience. Both Inga and Olga are fantastic representatives of excellent customer service and I truly appreciate their help and consideration during an otherwise stressful travel experience. If I am ever in Hannover again, this will be my first choice of hotel because of the level of service I received.

Very good hotel in the fair area with spacious rooms, friendly staff, very good breakfast buffet, around to full satisfaction. Also with bus and train there is a good connection. I am glad to recommend this hotel further

The room was really big and it was very comfortable. The young lady at the front desk was so nice and very nice. She took me to find the room and then explained to me how to use the things in the room. I forgot to bring the charger when I went out this time, and I asked the lady at the front desk to borrow it. The surrounding scenery is beautiful, right next to a cathedral, every hour on the hour will ring the bell, accompanied by the bell in the evening, really enjoy it. It is also very close to the University of Hannover and the dsh test center, which can be reached within a 5-minute walk. Although the room was showered on 5th Street, I couldn't hear any traffic. A great experience.

Very good, clean and hygienic, the front desk staff is very nice, because I am a foreigner, I am afraid that I may not understand, and the German pronunciation is very clear. It was written in the service that breakfast was not included, but it turned out that breakfast for two was included, which was a good experience

The Courtyard am Maschsee is a super hotel. I was there for a few days on business trip. The check in was easy and fast. The staff there was friendly and could help me with my questions. The room itself was also very nice. I had a view of the lake. The room was great and modern and had everything you need. It was also tidy and clean. Housekeeping also came every day. The breakfast was very tasty. For a breakfast in corona times this was siper implemented. Service at the table and a super buffet speak for themselves here. The service there was also very friendly. The room service was also totally fine and the food there delicious. (See restaurant report). The location of the hotel is of course outstanding. Very beautifully located on the lake. You can go for a walk and is also quickly in the city center. This is a great place to stay. From a price point of view, we are here in the middle level.

Overall, the hotel is recommended. Beds, bathroom and the entire ambience are harmonious with each other. The breakfast menu is plentiful but not overloaded. The staff is also very hard-working and friendly! There is criticism of the cleanliness around and in the hotel. There is rubbish almost everywhere outside and the windows are dirty. The room looks superficially clean. However, when you look at the toilet roll holder, which is sinking in the dust, but also the mirrors that still have stripes, stainless steel applications that are colorfully clean.... The sink did not drain or drained very slowly. We were offered a room exchange. There is a need for action. We are used to something different. Pity