Top 10 Ostello Hotels

Excellent stay. Great location on the square with a carousel and ice skating rink outside our window. Nice rooms (we stayed in #102). BIG breakfast and fantastic dinner at their in-house restaurant ”Legacy”. BTW: Lucca is a great base camp for day trips to Cinque Terre and Pisa. Easy trains to navigate. Easy walk from train to hotel. Special shout outs to Manuel (front desk), Mare, William, Maria Pia, Michela, Venessa, Alessandro, Azzure, and Ricardo (Dinner host in lobby - we had pumpkin ravioli and local Frantoiano soup). Special, special thanks to Manuel for making our (4) nights stay wonderful by answering all our questions and giving some great travel advice too. Be sure to try the lobby restaurant ”Legacy” one evening. 5/5 stars

Nice an typical hotel in the middle of the city. It has several rooms even in different buildings but very close each others. The rooms are clean and big with old style, feeling is similar to the rest of the city. The staff is so gentle, they try to fix anything you need (rooms a little bit in advance, changing somewhere if your room is not available anymore after check out). There is also internal parking space (as extra). Is 300m driving, just be sure your car is not too big. To park they give you a remote to open a small gate. Breakfast is nice and Italian. From here are 2min waking away from the cathedral and close to the center of Lucca

We have just stayed at this hotel for 2 nights and the staff were very helpful. Rooms very clean, sheets good quality, complimentary bikes available for cycling around Lucca and round city walls. Only negative comment - we didn’t enjoy the pre-packed, unappetising croissants and rolls for breakfast. Would stay here again.

Like many other AC hotels in Italy: a good hotel. Clean, friendly staff, good housekeeping, ok location a bit out of town (though you get a quiet rest and a good night sleep). We came to like the ACs in Italy - wherever you go, you get a good level of service, a solid product and friendly staff wherever and whenever. So is the case in Pisa. Free parking - plenty of in front and on the side. Would chose again to stay here.

After our EasyJet flight was cancelled we were unable to find anywhere to stay in Pisa so spent half the night on a sofa in a hotel reception area and half sitting at the railway station. My sister suggested Blue Shades who offer ‘day rooms’ and we were only too grateful to check in and grab some much needed sleep. The room was clean, spacious, had great blinds, en-suite bathroom and teeny hidden kitchen area - it was everything we needed and more! Morover even in sweltering heat it was an easy walk to the airport.

I must have started this review about 5 times because I don't really want to be negative, but then again I don't want to be positive either! We stayed here for one night, and it was enough - much like Pisa itself I feel - one day/night is enough! The location is well out of Pisa - taxi will cost in the region of €25, but if you like the idea of their thermal pools, saunas, etc it's worth it. Our room was a split level - bed above the en-suite with a decent sitting/chilling area downstairs. However I use the term ”chilling” ironically because the AC couldn't get near coping - despite having it working as hard as it could for the entire stay, it only managed to cool the room by less than one degree celsius. Opening the windows didn't help, but they opened into a corridor anyway, so privacy was a concern. Once you actually see a member of staff in the thermal baths/spa area (they seem to be rather sp**** and stay hidden - pretty sure I read that in someone else's review), they are lovely, but I genuinely felt awkward asking them to show us around - which is what the hotel receptionist had told us to ask! When we checked in, we were informed of a ”party” being hosted on the terrace that evening with food (not beverages) costing €90 each. We may have been tempted, but decided that given we were only there for one night, we'd eat in Pisa itself. On returning to the hotel we grabbed a couple of drinks at the bar and were invited (by who appeared to be the Food and Beverage manager) to enjoy our drinks on the terrace with the live music still playing - this was lovely and very thoughtful - certainly the highlight of our stay at the hotel. All in all, it's somewhat aged and needs a bit of TLC, possibly understaffed a little, and in a rural location. That said, the staff are very good and the location makes it wonderfully peaceful and relaxing. The thermal baths are beautiful and somewhat unique so it's very ”different” and for a night-or-two, you can't go wrong. I don't regret booking it, and if the AC had worked, so would probably have been a far more positive review.

The hotel is perfectly located literally 2 minutes from The Leaning Tower. The street outside has plenty restaurants, supermarkets and small shops. Our room was on the first floor. Basic, but very clean with a small fridge and ensuite facilities. Also on the first floor is a small roof terrace where you can have breakfast or drinks overlooking the Tower. You can buy chilled beer, wine and soft drinks from reception. The staff are a real credit to the hotel: very friendly, courteous and helpful. I would have no hesitation in recommending Hotel Franceso.