6100 College Boulevard, Overland Park, Kansas, United States
"We decided to stay here for a somewhat weekend getaway. I rented the room online and was pleased to find that we were able to check at 1 pm vice the normal time of 3 pm. The room was ok and to be honest I wasn't really sure what to expect as the pictures online showed two different types of rooms. It seemed as if they had some from updated junior suites and some from older junior suites. Needless to say, I got an older style as you can see in the pictures. Immediately I noticed some cosmetic issues with the room that I am not really sure are consistent with a $300 a night suite. For example, outlet covers were damaged, walls were dirty, shower seals were not in the best shape, not all the furniture looked well maintained (you can see all this in the pictures). At check-in, I was delighted to find that we had access to the club lounge (which is always a major plus) and I think there was an extra fee for that. The lounge provides drinks, seating area, cappacino machine, snacks, and it is where the breakfast is provided. The walls seemed to be sufficiently sound proofed as we didn't hear much when in the suite, even with a major soccer outing happening that weekend. Furthermore, because I have 3 children we always make sure there is a pool and this one was great, no complaints there. The television did have an excellent on demand section with movies that are still in theatres and not available to rent elsewhere yet. We decided to watch the new IT movie once the kids went to bed. We ordered room service as well later in the evening. I want to point out that IT WAS THE BEST ROOM SERVICE I'VE HAD! Great job to the staff, we ordered some goodies and it was on time with the estimated time they gave us. And again, it was amazing... Probably better than some restaurants in the area. The staff in general was great. Even the lounge staff was especially friendly and made conversation with the kids which is always nice. The major negative feedback I have, that I know probably can't be fixed, is that you have to take a separate elevator to get to the parking area (if you opt out of doing valet). For example, I was on the 4th floor so to get to my car I had to take an elevator to the main level then walk about 500 feet to a separate elevator and then you get to the door to the outside parking area. There were no handicap parking areas in the front of the hotel only 2 spots for 15 minute parking for check ins, that wasn't great either. In summary: -I rented a junior suite that in my opinion was slightly sub-par for the price. The website has pictures of other suites so they aren't consistent with what you'll actually get. -Room Service was exceptional -TV on demand selection was amazing (however slightly pricey at 19.99 to rent a movie for 1 day) -pool was average -Staff was great -Lounge was very good and well stocked"
"Absolutely gorgeous hotel and very modern comfortable rooms. All employees were friendly, knowledgable of the area, and helpful. Would definitely stay again. Oh, and the skyline view from the room is beautiful! There's a walking trail within a mile or so."
"I've stayed here a couple of times and every time, it's wonderful. The staff is friendly, the rooms are clean and the location is so convenient being connected to the convention center. The drinks at the bar are great and I just love staying here."