Top 10 Parque del Sol Hotels

I’ve just stayed at this hotel for 3 nights and I definitely won’t be going back and I wish I’d read some of the recent reviews before I came. It’s true, there is no recognition of the Marriott reward status at all. This recognises people who regularly stay at Marriott hotels and spend a lot of money at Marriott hotels but for some reason this AC doesn’t seem to care about that. I checked in, no recognition. No room upgrade, no mention of breakfast, no welcome gift. Nothing. In the evening when I returned I asked about these things and was told at AC hotels the only thing I am entitled to is $10 per person room credit. Apparently I chose to decline that and take points instead. I didn’t because I was never asked. The evening reception person said he would amend that. I then asked what I could use the $10 credit on. I was told mini bar or the bar but for some bizarre reason the bar doesn’t open at weekends which includes Friday night. This hotel really is in the middle of nowhere so why wouldn’t it at least have the bar open every night. The hotel is full this weekend. Wouldn’t the bar be busy if it was open? I’ll leave my review at that but basically, don’t expect much from this so called Marriott hotel. I won’t be staying at an AC hotel again.

Very good, very good

It takes 10 minutes to walk to the subway station and the vicinity of McDonald's and Burger King. There are food and cafes, such as tgi Friday. Some shops sell furniture and electronics. It is a bit far from the city, but there was no major inconvenience when I was there. This is because my friend is alive nearby. Unlike hotels in South Korea, there is no free water every day and it is inconvenient because there is no electric kettle to make water, tea or coffee.

The location is very good, right in the middle of the Outlets and the airport, the most convenient for tourists who rent a car, put the last day in Spain to live here. Drive to Outlet for 15 minutes. After shopping, you can safely park your car in the garage downstairs. The next day you can have enough time to drive to the airport to return home. The dining environment is very good and the breakfast is slightly simple.

Definitely a business hotel on the outskirts of Madrid in a fairly unattractive location. Rooms comfortable with a weird glass boxed shower right in the middle. Sort of looks cool but novelty soon wears off. Breakfast was bad, wifi good. It's a taxi ride from anything. Well, maybe a 10 minute walk from a KFC. So overall, price reasonable, service fairly good, rooms fine. Don't stay there unless you've got a reason to be in the neighbourhood.

I ve faced with a Terrible staff at the reception. We are a family with 2 kids . We get 2 rooms. We have arrived to the hotel after dinner. One of the keys did not work . I took it and take it to the lady at the reception and asked politely to assign the key again. She checked and with a sullen face said that”this is the other rooms key” . Altough we have already checked the other room as well, I said ok, go back and try once more, it still did not work. Than turn back to the reception again. There were two customers waiting Infront of the reception. I apologized them and said to the lady that this key does not work. She said that ,with a face and a voice , as if she is an angry and ugly faced teacher that will give a stick! , ”You have to wait before these customers”. She tried to command. Despite I apologize to the people waiting Infront of the desk and my kids was sleeping on our shoulder, we had this disservice. One worker may not reflect an establishment`s manner , however this terrible and unacceptable service is the hotel's fault. A customer is the most important value of an establishment , and everybody work for have to know that. As a result ”She hit the wrong stone !

Location is great just a few minutes from Las Rozas Shopping Village, 25mins from the airport and only 20mins from the city of Madrid. Check in was smooth and I was helped by a lovely guy on reception. I didnt engage with many staff at this hotel but those I did were all friendly and polite. Guest room was on the first floor, shower was powerful although temperature of the water kept changing. Amenities are very basic, just shower gel and shampoo. You get 2 bottles of water that I found in the mini fridge. Bed was comfy and WiFi was pretty good but did buffer during busy times of day. Breakfast was a very simple affair. Few very greasy fried eggs and bacon or frittata under a heat lamp, then just cold meats, cheese, fruit, cereal and pastries. Plenty of coffee and juice. Negatives of the hotel.. 1. It was very noisy. Sound travels easily in this hotel. I could hear slamming doors, people walking about above my room, water pipes, even people coughing in other rooms, not ideal for light sleepers. 2. I had a do not disturb sign on my door but house keeping ignored this and came in while I was out to clean the room anyway. 3. There are no tea and coffee making facilities in the room. 4. No plugs by the bedside.

The location is very good, just get off the highway. The parking lot is right in front of the hotel, the rooms are more comfortable, the basic facilities are complete, the view outside is wide and the hotel is very clean. Ctrip's service is very good, and problems can be solved flexibly and quickly.