Top 10 Parvana Hotels

This is everything you would expect of a modern Luxury Collection property. The rooms, the pool, the gym, breakfast... all top notch. Location is also perfect. There were, however some problems. Some serious. Some minor. Serious: - there is no way to contact the hotel electronically prior to arrival. There is no published email. I contacted them by Facebook Messenger, and they gave me an email address.... to which they did not reply. I recontacted via Messager... and they did not reply. No email address for a hotel in 2023 is not acceptable. - I was arriving ahead of the check-in time (10am vs 2pm) and checking out well before the check-out time (6am vs 12 noon). I explained the situation, said that I did not need my room early but i) if it was available great but ii) if it wasn't I would freshen up and change my travel clothes in the gym changing room. The answer - 'if you want the room before 2pm, you pay 50% of the daily rate. You may access the gym only after 2pm'. I was shocked. I understand that they are under no obligation, but refusing to allow someone to use the changing room?? I insisted. Eventually they relented. The changing room was perfect (and empty). But not good first impressions. - Returning from dinner, I was surprised that there is no evening turn-down service. I went to bed just before 10pm (I had been travelling) and did not think to put up DND sign because I was getting up at 6am and receiving room service breakfast. The turn down service came into my room just after 10pm when I was in bed. That is bizarrely late IMO (note that Yerevan is a late city with limited morning activity). - Room service breakfast was delicious except that orange juice was in a bottle. In Armenia, fresh OJ is available from any roadside stall. Surely the kitchens of the Alexander can produce it for breakfast? The hotel is expensive. It seems to be priced with the diaspora in mind who will not be surprised by NYC or Paris prices. For example, the $200 per hour for a massage is really extreme in this part of the world. I have no doubt about their claim to be the best hotel in Armenia, and I appreciated the luxury and service after some challenging travels through the Caucuses. However, I do think the management should get a grip on the service/value balance.

I'm very satisfied with this hotel, but the bathroom is a bit small. There are not many varieties of breakfast but the taste is good. The climate in Yerevan is similar to that of Xinjiang, so the fruits are very delicious. The hotel service staff is also very enthusiastic and proactive and does not charge tips. Ask for a tip directly at the coffee bar next to the roadside with a small fountain when you check out.

We stayed 4 nights at the hotel Rooms was very good & clean Staff of hotel were fine specially receiption team that were great , everything we asked for they made in happen in 5 mins Hotel has the best location possible , middle of downtown & close enough to everything We didnt have any lunch or dinner at the hotel , breakfast was fine but more diversity needs to be seriously considered Main issue : Pillows were terrible

*Yerevan Best Hotel. * It is my fourth stay in this member of the “small luxury hotel of the world” hotel. The Guests list of this hotel includes Royalties. Heads of states, Movie Stars , famous Musicians, and international celebrities. You can see their pictures and guest book writings in the hotel impressive hall-of fame. The hotel has a very unique location at the heart of central Yerevan, on one of the main roads in the city. I was staying in a beautiful Room which had classic elegant design. Very comfortable and spacious rooms, with excellent king size bed, high quality beddings, large Bathroom with upscale amenities. The rooms are disinfected and are very clean. The hotel has many disinfection Stations throughout the entire hotel. The Service is excellent on every level . A special compliment to Liana Hovsepyan the profesional front office manager that arranged for me the perfect accommodation. She is very professional and very kind and speaking fluent English like most of the staff . The breakfast in the hotel is one of the best you will find in Yerevan . They have good quality choices including fresh detox juices and tasty local products that you can find only in Armenia. The waiters staff are very effective and polite and I must give special complement to the excellent Restarants manager David who takes care of every detail. The hotel surrounding has many Restaurants, cafes and shops worth visiting. The hotel is always a buzzing place with VIP’s and guests thanks to the professional PR manager Syuzi Ayrumyan who makes everyone feel like VIP and is also the best personal shopper and adviser to all magical places and Shops in this Beautiful city . Other things i love in this hotel are the chic bar/cafe lobby area with live pianists every evening . I love the elegant spa, the fitness Room and the roof swimming pool. I love the Classic ambiance and I fully recommend Grand hotel as The best and excellent choice for business or pleasure in this amazing and charming city. I will be back .

I love this hotel. It is flawless. The pool was fantastic and staff were very professional. Try to ask for a room facing the main square. The only hiccups were that the hotel wanted to charge me for early check in. I did NOT like that and refused and something surly and was able to check in early free of extra cost!! The drinks were also kind of pricey at the hotel but if you go across the street they are half the price. I used the hairdresser at the hotel spa and for $40 I washed that gray right out of my hair!!! This hotel is very new and is in pristine condition!!! I would stay there again if I was ever to return to Armenia !!!

The service is good, will help with parking, the bed is very comfortable, the air conditioning is also very good, the winter is very warm

The hotel is very modern and very comfortable and is very comfortable and comfortable. The rooms are large and spacious, the bedroom is of high quality, and the powerful and excellent shower. The breakfast is in buffet form, it's very abundant, there's really everything you can want, the eggs are cooked on demand, everything is very fresh and very good. Without any restrictions, the hotel staff is extremely friendly, whether in the restaurant or in the maintenance staff, but special mention to the reception girls who set up in four to meet your requests and days The hotel is very good and it is a good location to recommend for a stay in Erevan, personally, I will certainly return to it at my next visit.