Top 10 Paws Hotels

Very nice atmosphere that really make you feel like you are on a holiday. Bump into a wedding ceremony when I checked in. Staff was friendly. However there are no free parking even staying with the hotel. I like the view from the window.

WOW! Carmel’s is simply Devine! This accomodation is stunning and is a beautiful place to rest and relax. There was plenty of room for our party of 6. Keyless entry, underground parking and access to the apartments is simple and easy. We loved the fully equipped kitchen with everything you need to cook, it has a coffee machine, large selection of teas and having a washing machine and dryer was fantastic. 3 bedroom apartment had spacious bedrooms with comfortable beds with plenty of pillows and blankets. 2 smart TVs and a gorgeous kitchen bathrooms and spacious lounge and dining area. The remote blinds were a nice touch and so easy to use. The balcony was huge with a BBQ and dining table. Service from Staff was exceptional they went above and beyond to provide mobility disability items for my Mum to make her stay more comfortable which was greatly appreciated. Location was perfect in the Main Street you could walk to shops and restaurants which was great. A grazing platter was a very nice gesture and was delicious. I would highly recommend staying at Carmels a perfect getaway couples, families or a group of friends.

Arrived at resort/hotel at 2pm. We approached the counter and was greeted by Celia, after a short time as Celia was in the middle of a call, we received a more formal greeting. After a short interaction the room keys came across the counter with clear instruction on car parking lift location and all the other relevant information. The room was 5007 on the top floor. Presentation and size of the room was excellent. I will return one day and make sure the following sentence isn't an issue. The only negative that I can give about the hotel was I didn't bring all the necessities

Great time away for a mid week stay. While the restaurant wasn't open the hotel team prior to my stay had a whole list of places they recommended and arranged for a cheese platter for us to enjoy in the garden. Highly recommend the staff friendliness is miles beyond that of I would have expected, something similar to that of what I have experienced at n Aman Resort, very friendly and very authentic. Keep up the great work.

We stayed in the open room in November 2021 for a night. The accomodation is a short drive up from where the reception is, so don’t bother unloading your bags before checking in. The room was absolutely lovely. We were on the bottom floor in the corner so the view was a little underwhelming, but that didn’t matter. The glass windows and the glass on the balcony looked like they hadn’t been cleaned for a long time which was a little disappointing but overall we were very happy with our experience. The location is very peaceful and beautiful.

Booked a King Deluxe Suite and called the property to ensure it is at ground level with a walk in shower, instead of a spa bath due to a disability and a kid. All was confirmed along with late check out at 11 am. We arrive at the property and low and behold, the room allocated was an upstair room, and was told there are no notes there on the booking and we cannot be allocated a room downstairs.  The receptionist said she might know who we spoke to, but unfortunately they are no longer attached to the hotel. How convenient. More over, we were told there is an issue they are having with bookings with booking.com.   The worst part was she was now trying to put us up in a tiny cooped up room above the reception/pub, which was across the main hotel and smaller, saying there was an elevator, which I refused. Ended up staying in the room originally allocated upstairs, with unwashed sticky cutlery, because I could manage the stairs on the day and didn't want to ruin the much awaited holiday after the long lock down.  The situation was handled poorly and the receptionist never once was empathetic or apologetic about the mistake occured from their side and just kept blaming the lack of notes. Unprofessional, rude and sneaky! Didn't even bother to ask about the late check out, coz we were sure there would be no notes.  Tip: Get any special requests via email so you have it in writing, coz they are going to blatantly deny every word confirmed over the phone

By its website and advertising online through TripAdvisor and Booking.com it presents as a resort. Not the case, however, as it is a motel. This is only apparent on arrival, where they not longer hide the fact and you see signs for Fairways Resort Motel and the layout of a motel, plain as day. I'd give them this, it is pretty good for a motel. There was room service every day to make the bed, refresh the towels and amenities and it was done discreetly and promptly after we left each. The room was clean and check in was easy. Overall, however, a motel but not what I signed up. I feel misled by some good website design and I was disappointed to find a motel rather than a resort. Realising when you arrive ensures it is too late to find new accommodation, so I felt stuck and like the wool had been pulled over my eyes.

Due to an accommodation issue in Ballarat we decided to change our destination to Queenscliff. Hunting online for somewhere to stay at the last minute we found Ruby’s. What a lovely place. Ralph was very welcoming. We stayed in a two room cottage to the side of the owner’s home. The accommodation has two spacious rooms, lounge/kitchenette area and separate bedroom with ensuite. The kitchenette has a microwave, toaster and kettle along with crockery and cutlery. Lovely fresh decor with sofas and heating in both rooms. The WiFi is fast and water hot. There is a shared outdoor space with a BBQ and in ground pool. Ruby’s is situated in a quiet area and literally a couple of minutes walk from the main street of Queenscliff. Close to shops, cafes, galleries and a short walk to the water, it’s in the perfect position. We thoroughly enjoyed our stay. We’d definitely stay again and would recommend as good value accommodation with style.