Palace Lane, Beaulieu, Beaulieu, Hampshire, United Kingdom
"We had searched for a wedding venue offering a classic, rustic and romantic charm and so we made a visit to the Montagu Arms Hotel and immediately fell in love with the place., it was perfect. The Petite Gourmet option offered the perfect package for our intimate wedding, which catered for a total of 12 people, including 3 young children. The hotel was incredible value and allowed us to provide overnight accommodation to all our guests the night before and the night of the wedding, which meant our guests were super relaxed and could enjoy the hotel and the New Forest. Firstly, the level of professionalism and service during our planning of the wedding was exceptional. The help that we received from Clara planning our wedding and stay was fantastic, she provided a range of information, kept in constant contact and made planning the wedding a stress free pleasure. We were invited to the hotel before the wedding to choose our menu and wines, which was a great experience in itself. Thank you Clara, you are a credit to the team and Sergio, best sommelier we have had the pleasure in meeting. Secondly, the service and attentiveness of ALL staff was better than we have experienced in most 5 star hotels in London. They go above and beyond and this is what really makes this venue and hotel stand out. Big Thank You. Thirdly, the hotel and grounds are beautiful. The approach is via a long road with open fields, horses & donkeys roaming. With it being a weekday in February, we practically had the venue to ourselves, but the hotel was well exceptionally staff and that catered for everything, including the needs of our 3 younger guests. Finally, the wedding day, WOW WOW WOW, from champagne in our room, to the beautifully dressed ceremony and reception rooms, the flowers, the service, the food, we can honestly say there is nothing we would not have wanted to be better, because it was the best for us. Big Thanks to Jo Hicksfor a breath taking array of flowers (the best we have ever seen at any wedding). Thank you to Ben Goode for capturing our perfect day and providing stunning pictures. Thanks to Jeremy, who coordinated our stay and wedding day and all the staff at the Montague Arms, for their 1st class service. If you are looking for a venue in a perfect setting to get married, we could not"
"We decided we wanted a couple of nights awsy, to relax and have lovely food. We checked in without a problem and when we asked if our room had a bsth, this was checked out, it hadn't, and we were then shown a selection of rooms which did. We chose a very nice room, lovely bathroom with bath and beautifully decorated. I have a health problem which necessitates. careful choice of food which has to be finely chopped or pureed. The staff at all meals, in both restaurants, were amazing and were all aware of tnis. I was so well looked after and wasn't made to feel a nuisance at all. This made all the difference to our break, enhanced by a lovely walk in the sun and a drive to nearby Highcliffe Castle. We returned refreshed and reinvigorated. Special thanks to the Manager, but all staff were excellent. Hope to stay again."
"Customer service here is exceptional. We were made to feel like royalty from the moment we arrived. Every staff member we came into contact with was extremely helpful, friendly and kind. The food was delicious so even though we were out and about during the day we returned to the hotel for breakfast, lunch and dinners because it was always so nice! The room was fantastic, very spacious, quiet and very clean! Staying here made our little break away everything we hoped it would be. Will definitely recommend to others and will certainly visit again!"