Top 10 PIH Hotels

The hotel's British-style butler service focuses on one word: aristocratic style. There are many wealthy people in California holding weddings. There is a small Chinese-style courtyard with a small bridge and flowing water. Since we were just staying overnight, we didn't have time to savor it. Overall: it's great!

I spent night in this Motel on August 4th 2022. I’m cargo van driver and just have been driving through to the East Cost. The motel was ok like usual old 2 star motel, but A/C hadn’t been produced enough cold and room was smelling cigarettes in spite of the fact that all motels rooms are smoked-free. But it was late and I decided to stay. After 2 weeks I recognised that deposit didn’t return to my card. I contacted Motel and asked to figure it out. Women on the phone sad that everything is OK and deposit doesn’t go back automatically and I need to call again next morning to ask manager to make a return. I called back in about a week and had reached manager/owner. He already knew my name and was ready to talk to me. He sad that I left room with tons of trash and food “like you spent there 2 weeks not 1 night” and “there was cigarette smell and butts everywhere” and all the towels were used. To say that I was disappointed is not to say anything. I’m 100% smoke free person and I hate anybody smoking even under my windows. I spent in room about 9 hours working on laptop and sleeping between two working days (it’s all you need when drive 10 days from cost to cost). I didn’t have anybody with me (i just don’t know any person there) and I left early morning for loads in LA area. I left key in night window because there was nobody in the office and door was locked. Nobody contacted me about my room or deposit. I asked manager why nobody tried to contact me at the moment when the inspected the room - but he sad they don’t usually contact about deposits. I asked for some proofs cuz they trying to charge me $100 and I want to know what is is for but he sad I need to request deposit back at check out after inspection. I don’t know what I can do in situation like that. He is just lies and trying to steal my deposit. Be aware!

The hotel is on the hill. The accommodation environment is first-class, the scenery is pleasant, the food tastes super good, and there is luggage storage service for hotel guests. It is also very convenient to go out and take an Uber.

With the heat wave that So. Cal. was experiencing, we did a staycation for the Labor Day weekend. First they switched our room so we had no view of the pool, that was the first in a long list of issues. The front desk was about as useless as they come. Not one of the people we spoke to was in anyway helpful, they continued with no answers with every question. The pool was not secure and a child could just walk right in and a trajedy would ensue. Kids were walking through the lobby soaking wet leaving water everywhere and the girl at the front desk didn't even flinch, ny wife and were tempted to say something to these kids because the staff certainly wasn't. Then when we wanted to use the pool one morning the girl at the front desk had no idea when it would be ready while it was being cleaned and didn't even know how to find out where the pool cleaner guy was to ask him. Although the rooms were nice and modern they hardly looked clean. In fact, they looked dingy and damp liked they hadn't been cleaned in a while. When I asked about where to recycle the front desk again had no idea or even seemed to care that I wanted to recycle. Then there's the RAT TRAP that was in our room that my 2 year old picked up and tried to play with. UGGGGHHHHHH!!! Finally, the guests at the hotel looked like they weren't even guests there. I think they just stopped there to use the pool and they were loud and disruptive and again, not a peep from the staff. Our stay was a nightware, if I could give zero stars I would. STAY AWAY from this hotel and go somewhere else. Please !!!

I love this hotel. It's pricy but you get free parking and it's by all the shops and the airport. Laundry on site. Very clean. Very nice staff. Bar, lounge. Nice beds. Cool place.

The room is big and nice. It is on the side of the highway and close to the outlet, which is very convenient. Except that the efficiency of check-in at the front desk needs to be improved. not bad

The Asian receptionists here was so great. The bed was so amazing, you can have a great time there. When you are available,take your kids to swimming pool to experience the the California swimming pool with salty water. I love this as lot. Really a nice hotel for *********. Remember to enjoy the swimming pool with salty flavor.

I always book Hilton Hotel San Gabriel because it’s very convenient and walking distance to a lot of stores and shops. I always go to do my Facial in the second floor highly recommended skin glow derm clinic. The staff was friendly exept for that short mexican looking girl which is rude and always frowning and poker face I hope I could get her name but I was in a rush so I let her attitude slide but I will never forget when someone being rude to me I Hope management do something with that angry service lady.