Top 10 Plan Hotels

This hotel has a great location and even though it was central, the rooms remained quiet. The reception staff were friendly and so helpful in providing guidance on where to hike in the Pyranees. Our bed was an exceptional size, probably King size! My husband is 6”7, so he was very happy with this!! We stayed with our 2 sons, who are 8 and 10 years (both taller than average), and they were able to sleep in the pull out sofa. The apartment was very comfortable and would highly recommend it for families.

Acogedor, limpio, comida buenísima y personal atento y simpático. La habitación tal y como esperábamos. La ubicación muy buena y fácil de llegar. El Spa muy correcto y limpio. Si pusiera un pero es que la gente se deja la puerta de la sauna abierta y se enfría.

This review is difficult as some things were great and others were not. Overall I think the Hotel is great and with a little effort could be brilliant. Its geographical position is stunning and positioned in such a beautiful area. sadly some of the reviewers comment on staff and interaction - they are correct. Our check-in was originally not going to be friendly but the lady seemed to get it right when I persevered in a happy manner - when she turned she was exceptionally good - but I had to work to get her there. The next young lady on reception was rude and sullen and all my attempts to get her to smile and be helpful did not work. The young man in the cafeteria was superb and one other lady was excellent along with one other lady who was abrupt. Their dog policies are all over the place and not coherent and indeed if they are coherent all the staff have a different understanding of them. Would I revisit this Hotel? Absolutely - All I hope is they get their staffing right and their policies uniform.