Top 10 Plaza East Hotels

Kent seems to have only this hotel in the city, other hotels are far away, not very convenient. All aspects of the hotel are OK, the price is slightly more expensive. It’s very convenient to go to the university in a few minutes’ walk. It’s a good choice for a visit to Kent and a temporary study abroad.

Just wanted to have an early check in to spend more time with my partner, he had to leave at 8 so check in of 3 only gave us 5 hours. I was told early check in couldn't be guaranteed on weekends. So I booked an entire night I knew I wouldn't be there just so I could check in at 10am the next day. They cancelled and refunded the first night as a no show. Then trying to check in early was a nightmare

Hotel was absolutely amazing. One of the cleanest places I’ve ever stayed. It was nice to see that housekeeping stopped and made beds every day. The breakfast was fantastic. Just a great place to stay and I will definitely return. You can tell that the staff takes great pride in the property!!

This hotel is always friendly and accommodating. The free breakfast was good. They were able make all are needs with success. The hotel has easy access to the highway. There is restaurants near by as well.

My stay at this Hampton Inn got off to a very nice start. The young lady behind the check in desk was pleasant and efficient. A smiling face makes a huge impression on a road weary traveler. Likewise, the lady staffing the breakfast room was very nice. I’m a klutz when it comes to operating the self-serve waffle makers and she came to my rescue. Thanks for your help!! Now, for the less than positive — the single elevator is inadequate for the size of this hotel and is not conveniently located. Apparently, a lot of construction workers stay here and there was mud tracked throughout the lobby, elevator and hallways. Speaking of construction, the hotel is having a new roof installed. Fine, but don’t allow the construction crew to block off a significant part of your lot with their vehicles. Finally, my check out experience was the least acceptable part of my stay. When I approached the desk to check out on March 30, the clerk was absorbed in reading something and didn’t even raise his eye level to meet mine. He simply grunted, “What can I do for you?” Still staring at his book or newspaper or whatever it was that had his attention. It certainly wasn’t his customer.

I stayed here when I took my daughter for the admitted student tour at Kent State University. We were driving from Illinois so the location directly off route 80 was really convenient. There are also lots of conveniences nearby — Walmart directly across the street, gas station, restaurants — and about a 15 minute drive to Kent State along a very scenic route. The clerk was very friendly and I loved having a full kitchen. My daughter stayed with a friend who lives in the area so they could visit with KSU students and I went to Walmart, bought food and cooked in the room. It had everything you need and in excellent condition. They do have free breakfast in the morning including some gluten free options. There is also a very small market in the lobby with microwaveable items, snacks and drinks, including wine. There’s really not much lobby area though. I will consider staying here if I’m back in the area again.

This hotel is less expensive than others in the area. We were on the ground floor in the back. The room was clean and in good shape. It was also quiet. Everything (hot water, microwave, refrigerator, etc.) worked well. There is a safe fee, but they will remove it if you ask. I would stay there again.

The walls are paper thin. Worst room noise I have ever experienced at a Marriott. My daughter and I could hear every word the people next door were saying! There was also highway noise and the air conditioner going off and on made a loud noise. My daughter and I stayed here two nights during her orientation weekend for Kent State. Warning if you share Marriott points with your husband. The points account is in his name, but we both have Marriott credit cards. On occasion if he is not with us the front desk will ask to speak to my husband to confirm I’m on his account. No problem, but this hotel front desk said they couldn’t speak to him and said he had to call Marriott Bonvoy main number to have me added to the reservation. He goes to call the number and they didn’t even know what he was talking about until another person got on the phone. Finally after waiting in the lobby with all our stuff at 9:30 at night they got us added to the reservation so we could check in. I literally have the same exact Marriott credit card with my name on it and the same last name. I have the Marriott app on my phone with our confirmation number. This happened to the lady that was before us too and a lady after us luckily had her husband in the car, but he was handicapped and the hotel made him go in to check in. We will be staying in the area often for at least the next 4 years, but not here!

I am here to meet friends, it is good to live here. Opposite is a Walmart, it is very convenient to buy some daily necessities. There are also several restaurants around, which is quite convenient.