TOP 10 Pujut Hotels

My experiences with family here are great overall! They offer airport transfers with reasonable prices and less hassle of finding a driver. However U have to book prior via email and to confirm again upon arrival as they might have missed out like they did with mine. They have big room spaces and my kids love the swimming pool so much! Not to mention they have a private beach as well where children can swim or even play sandcastles. Another plus point is that there is a small hill nearby where U can go for a walk with a small fee at the entrance to see the sunset or sunrise. Lastly, they have babysitting services 🫰Here is a picture of their private beach.

I recently had a disappointing experience with a hotel's service that I would like to share with others. My partner and I booked a room through Agoda a double bed room for our stay. However, upon our arrival at the hotel, we were given a room with twin beds instead. When I approached the hotel staff about the mistake, they showed me the booking they had received, which indicated twin beds. I was confused and frustrated, as my booking confirmation clearly showed that I had a double bed room Despite speaking with three different staff members, none of them were able to offer a solution and kept telling us this is not their problem. We were left feeling disappointed and frustrated cause the staff didn’t even want to help. While I understand that mistakes can happen, I was disappointed with how the hotel staff handled the situation. It would have been helpful if they had offered to move us to another room with a double bed or provided some sort of compensation for the inconvenience. At the end, after spending hours with them, they finally offer a solution by adding USD60 more to change to another room. Which is totally fine for us, all I wish is they could have offer us hours earlier. Overall, I would not recommend this hotel due to the poor service.