Top 10 Puy de Dome Hotels

When you arrive, the hotel smells very strongly of flowers, either you love it or you hate it. The check- in was very bizarre. Only two small tables that look like they are part of the bar, serve as the check in. You don’t feel very welcome. We went to the bedroom, it was fine. Nothing special but still with carpet. Bed was fine, a bit hard. Okay bathroom but on the small side. Remember this hotel is by the motorway so quite noisy even with the double glazed windows closed so don’t forget your earplugs if you are a light sleeper. When it was time for the pool, we went to get towels form reception. (We are a family of three). We ask for the towels and the receptionist said : it’s only 2 towels per family. I laughed and thought it was a joke. After a calm 1 minute discussion and offering to give feedback to the hotel director about this nonsense rule, the receptionist preferred to give us 3 towels. Beware if you don’t stand up for yourself and ask a towel for each guest, you will have to share wet towels. Then worst was the quality of the food at the Novotel restaurant. We ordered a burger but asked for the cheese to be removed. The waiter literally said that the food is pre-made so that was not a request that they could fulfill. The overall food quality at dinner was worse then McDonald’s (where at least you can customise your food). Breakfast was okay, no complaints. Checkout was still on the small table but was okay. I was fooled by the idea of having a pool and now I know that I will not come back to this hotel again.

good hotel,good breakfast,close to the airport,very convenient,convenient transportation

We stayed here due to it's proximity to the rugby stadium plus with a car park. Check in was faultless. Our room was large, comfortable and clean. The bed was comfortable and the shower powerful (we also had a separate bath!). Breakfast was plentiful and generally kept fresh and topped up. Easily sufficient foir starting the day. The Staff were friendly and helpful - even with simple obvious queries. Would recommend for rugby (5 minute walk) or the city (2 to 3 tram stops from outside). The hotel is in the midst of a refurbishment and so currently is noisy during the day.

Although I had booked a room, breakfast and parking package for two nights, on arrival I was asked whether I had booked a space in the hotel’s parking lot. No mention of this on the website! I was told that the hotel’s allotted spaces in the underground lot were full and I would have to find street parking! After touring the area in the rush hour this proved impossible. After much ado I was then told I could use their car park. I would have to find the entrance gate and ring reception for it to be opened. My phone could not do this. Eventually, a receptionist came with me to ring her colleague in order to open the gate.Totally bizarre. The entrance gate is very narrow and it would be easy to scratch your car. After a long journey from Montpellier, I could have done without this hassle and stress. That said, the hotel is good and I was recognised as a Platinum IHG member. Dinner in the restaurant was excellent. My room was compact but fine. It is easy to walk into the very pleasant town centre. This was my second visit here but the new parking situation would sadly prevent me from staying again.

Stayed at the Oceania on a weekend trip to watch rugby. The hotel beat all expectations, polite and helpful staff, easy check in, clean and well laid out rooms, British TV channels and close to the centre and trams. Only down side was that the bar was closed on the weekend, and when you have a fair number of rugby fans they missed a trick. I would recommend this hotel if you go to Clermont.