Top 10 Rancho Park Hotels

I spent night in this Motel on August 4th 2022. I’m cargo van driver and just have been driving through to the East Cost. The motel was ok like usual old 2 star motel, but A/C hadn’t been produced enough cold and room was smelling cigarettes in spite of the fact that all motels rooms are smoked-free. But it was late and I decided to stay. After 2 weeks I recognised that deposit didn’t return to my card. I contacted Motel and asked to figure it out. Women on the phone sad that everything is OK and deposit doesn’t go back automatically and I need to call again next morning to ask manager to make a return. I called back in about a week and had reached manager/owner. He already knew my name and was ready to talk to me. He sad that I left room with tons of trash and food “like you spent there 2 weeks not 1 night” and “there was cigarette smell and butts everywhere” and all the towels were used. To say that I was disappointed is not to say anything. I’m 100% smoke free person and I hate anybody smoking even under my windows. I spent in room about 9 hours working on laptop and sleeping between two working days (it’s all you need when drive 10 days from cost to cost). I didn’t have anybody with me (i just don’t know any person there) and I left early morning for loads in LA area. I left key in night window because there was nobody in the office and door was locked. Nobody contacted me about my room or deposit. I asked manager why nobody tried to contact me at the moment when the inspected the room - but he sad they don’t usually contact about deposits. I asked for some proofs cuz they trying to charge me $100 and I want to know what is is for but he sad I need to request deposit back at check out after inspection. I don’t know what I can do in situation like that. He is just lies and trying to steal my deposit. Be aware!

The hotel is on the hill. The accommodation environment is first-class, the scenery is pleasant, the food tastes super good, and there is luggage storage service for hotel guests. It is also very convenient to go out and take an Uber.

We stayed March 15 to 17, 2023. Amanda was amazing, asked for an early check-in, she made sure we had it then followed up to make sure we were all set. I had a health medical emergency (hit the emergency button on the phone in the room) and the staff was at our door in one minute, and Tony from the front desk then ensured paramedics got to the room, then secured the room. Staff made sure my husband knew when he arrived later that night and then they followed up to make sure I was okay. This staff, all of them, Georgia? the housekeeper all work together to make sure our stay was excellent. Food is super delish too, and the manager in the restaurant is the best, making certain everyone is all set. THIS IS OUR FAVORITE property (we each are Hilton Diamond), stay here many times, but the extra care and follow-up is so appreciated and reflective of the management. The property is beautiful and quiet, and extremely well maintained.

an average hotel with moderate facility hardware plus limited customer service

very relaxing no one bothered me

Stayed in this hotel for several weeks, the service is very good, the staff and manager are very willing to help, the stay is very pleasant. No hidden charges (the manager of Springhill suites next to him was speechless and was charged by stealth) The deposit is returned very quickly. The stay has been extended because of the service.

Breakfast is good, the hotel has a parking lot, there are many restaurants around

We stayed 7 days so we were able to assess over the long term. Check-in was a breeze and each of the front-desk staff was polite and friendly. They were helpful and accommodating no matter the reason for the encounter, including a successful dry cleaning job overnight. The hotel lobby, breakfast room and lobby were homey and clean. The room was more than comfortable and spacious. It was clean and well kept. The bed was comfortable. The air conditioner was upgraded and QUIET—imagine that!!! You are able to control its functions also! Such a concept!!! Laundry facilities, although expensive at $4 per 30 minute wash and $4 per 45 minute dry worked as expected and completely dried clothes in one 45 minute drying session. One suggestion is that the washer needs to have the rubber around the front door sanitized once a week by housekeeping or other such service. This would eliminate the odor in the washer. I used a 99% sanitizer in the washer for each load, which worked adequately. The housekeeping staff was also exemplary. They were accommodating to my every request and went out of their way to make sure adequate supplies were placed into the room without being asked. They were respectful of sleeping hours but seemed to always be nearby whenever I needed something, whether it be extra or clean towels or an unexpected bed change. Thank you Ayres, We will certainly be back during our next visit to California.

In order to make it easier to go to Las Vegas the next day without traffic jams, it is far away in the suburbs. The overall is good. Gome Express Hotel is marked with a swimming pool. Breakfast is free.