Top 10 Rathausplatz Hotels

This hotel is really a great service. I have a very good service. The health is also very clean. The location is very good. It is opposite the Augsburg School of Music and there is a whole street to eat and ross***n And rewe. The hotel has its own restaurant and bar downstairs. The food in the restaurant is really delicious! ! ! I want to stay in this hotel for this meal吖

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Hotel located about 4km from Augsburg City centre. The hotel rent free bikes, which we made the most of during our stay, as there is a beautiful river and miles of forest covered park to cycle around. We also used the bikes to go to the city centre as the tram wasn't operating. Free ample parking. Fantastic breakfast. Free ice cream. Room was large and had a fridge and kettle. Slightly older decor, but nice bathroom. My only criticism is, there is a musty smell, but no idea where this is coming from as everywhere is spotlessly clean. The reception staff spoke English and were helpful and friendly. And the restaurant staff were excellent too. Thanks for a lovely weekend. Would recommend.

The hotel staff has wrongly booked us 4 times extra breakfast at the check-out, although this was already included in our price. When I explained the situation the next day, I was assured that this was a mistake and that the money was returned. I should like to write a mail, because the colleague who is here today cannot care about it. A very unsatisfactory way of solving the problem and extra work for me. I received the answer to my email that I should send my account data, and I sent them back immediately. 10 days later we could not find any payment incoming so I asked by email after the return was requested. No answer. One week later I called at the hotel. I wanted to talk to the hotel manager because I received neither the money nor a reply from the staff. I was consoled, you know what it is about and the transfer would be already in the accounting. I told the staff that I would like to receive a written reply by email about the information from the telephone conversation. It was assured, but again, no feedback! It's now over 4 weeks. The money was not transferred back and my efforts remained unreply. I would advise every person to book another room in Augsburg. Communication with staff is catastrophic and problems are not resolved on own initiative. I have invested a lot of my time in an hotel error and I am very disappointed. Errors may happen, but this long Odyssey I don't wish anyone!

I arrived early and parked in the garage below the hotel. The room was already available so they let me check in. I think the Leonardo Hotel is fairly new. Everything was quite clean and fresh. You need your room key to activate the elevator to go to your floor. I thought this was very clear but so many of my fellow guests were confused and I had to explain. Perhaps this would be better clarified during check in. Through helping other people, I also found out that the key only works for your floor and you can't access other floors. During my three night stay, I rode the elevator with quite a few confused people. There is bottled water in the room when you check in and it's complimentary. In the bathroom, the soap, shampoo and body wash are all one bottle/formulation. There is no conditioner. I didn't have the breakfast at the hotel but I did have dinner at the restaurant one night. It was good but I thought it was funny that I tried to order beer and they were out of a lot of it, as well as some of the menu items. The kimchi and hummus were delicious, and the signature drink was very interesting. My colleague and I needed a place to work on our computers one day and this hotel doesn't really have common/lobby space in which to do that because the restaurant area is closed outside of mealtimes. We sat in one of the conference rooms but a staff member chased us out. That's one improvement that I think this hotel could make (a place to sit and work and plug in a laptop), especially because it seemed like we were not the only business trip people there.

Centrally located hotel, with simple but clean equipment. The shower/WC is very small but ok. Breakfast is also perfectly enough. For the cheap price, for a two nights perfectly OK. Parking is possible in the parking house in addition for 5€/24Std.

We were very happy to stay here in our visit to Augsburg. The hotel is new, the room was perfectly clean, quiet and very comfortable. Very comfortable bed also which is important. You need a car to go to the city centre but the hotel had free parking space. Great quality price relation. In conclusion: very recommended.

The hotel is well located, the staff very friendly and helpful. Furthermore, the beds are comfortable and even a minibar is available in the room. Unfortunately, I had to find a very eagle, gray and unhygienic, broad calc trace in the toilet. This kind of thing only happens if it hasn't been cleaned accordingly over months. To do that the bath was very small. A real shower is not available, only a screen on the ground and a shower hang to protect a certain area when using the shower tube. That's what I found in Scandinavia, perhaps 30 years ago, the last time I came to breakfast at 9 a.m. and I just found 3 other same grain breads. No white bread, no croissant, even no glass toast. Well and the eggs ..... all cooked hard stone. All in all, I would classify this hotel in the category of two stars accommodation, though with really friendly staff. The accommodation, the equipment and breakfast is only very modest.