5, rue Jean Roisin, Lille, Hauts-De-France, France
"So, the location is perfect - right on the town square, but actually very quiet. The decor is perfect - quirky and design led - gorgeous and v comfy. Breakfast.- really nice, good selection of good quality items, dining room bit bland though. Staff - only really spoke to reception and they were lovely. HOWEVER, I expect a 4star hotel to have a restaurant - we were extremely hot and tired after our drive from the Loire valley and really just wanted a simple meal in the hotel. Instead we had to traipse though a hot, unfamiliar city, when extremely hungry, where socially distant outdoor eating is an ananema, to find food. Also many restaurants are shut on a Monday, the day we arrived. Also, whilst I understand Covid is an issue at present, provision of a small room service menu that can be left outside the room, should be considered, which would also alleviate the issue of the lack of restaurant."
"Amazing hotel, absolutely beautiful, friendly staff, beautiful rooms and in just the best location in the lovely square, with all its architecture, and Cafe bars. Bed was very comfy and the shower great, toilet in our room a little small, but I'm 6' 4" and 132 KG so most things are small!! If you are going to Lille I highly recommend staying here."
"We would definitely go back here during our next stay in Lille , excellent hotel, staff and service. We wanted to leave a day earlier due to covid-19 and the hotel staff immediately offered a refund of the total night canceled , very good service ! "