Top 10 Rick's Chophouse Hotels

Not Breakfast!! No water bottles!

great service fast check in

I like the location. There is a Starbucks mart nearby and it's not a dangerous neighborhood.

Beautiful new hotel, very spacious rooms and spotless! All staff were very polite and most accommodating.lovely, breakfast area tea/coffee ceareal, porridge and scrambled eggs and bacon and or sausages

I am going to start by first saying that this review of mine is going to be a complete first. Throughout my travels I have not had the chance to revisit one Hotel or resort that I have been too even though I say i would and might one day that has not happened untiil now. My family and I have became avid hockey fans of the nearby ECHL team close to this hotel and fate bought us back 2 weeks in a row. I choice this hotel due to its location to the game and it was super close to almost everything. There was zero noise from the inside and out and we sleep like babies both visits. The downsides really happened on this last weekends trip and that deals with mainly customer service. Both trips we noted that the rooms had not been dusted in some time with a large collection of dust seen on the top of the frigerator and above the vent from the cooking area inside the room. At breakfast both on Saturday and Sunday the woman working the breakfast area was asked if they had anymore milk or spoons and both times was very rude and did not offer to get either for my family. I also seen this same worker be very rude to an older man who just asked what time they stopped serving. Housekeeping also asked me as i was on my way up to my room an hour prior to check out if we were checking out already because they needed to get a jump on cleaning the room and my reply was i still had one hour to check out. I also noted that as i passed on the first floor and ontop my floor at the top that trash was not being picked up as it was on my first visit and towles also were not being pickup up even at one point my room being ignored until the next morning. I also asked for extra towles the last day and those were never delieved. I also noted the first tip i had to call the front desk to get more towles sent to the pool area. I can say that this is my go to hotel to watch the games in the area but that customer service needs a touch up. Also i will note that the contactless check out does not work and i still after checking in on the app i still needed to go to the front desk.

Everything was exquisite only that one of the rooms had little or so many furnishes but they smacked me when we arrived and when we hid And in the bag next to the window too And the little bathroom closed the bathroom was not going water but we spent it outstanding in the SCHW the Event we went to

Breakfast is general, the variety is less, the location is a bit biased, it is best to have a car, the parking lot is a lot, the room is large, the environment is good, very quiet, cost-effective

Breakfast is good, it is suitable to arrange shopping next to Allen Ole, can bring children, there is free parking, far from the city center, 40 minutes by car