Top 10 Roux Hotels

Foreign hotels are almost the same.

The deskclerk on check in was wonderful, the night one was horrible, rude, and straight out needs to be removed! We traveled all day, I am handicapped and was hurting so went done to lobby to find snack so could take pain pill. Breakfast was added to our room fee so took banana and received lecture made to show card and room number and advised I couldn’t come back in hour when opened breakfast as she wasn’t going to refill the food since I couldn’t wait even though I already explained issue to her. I don’t know how hard it is to replace 1 banana. She continued her tyrant as I waited for elevator and almost wished I would have skipped the banana and threw up all over her lobby instead! This was so uncalled for especially when price of room was over 150.00. Being ill didn’t shower or use anything but toilet and one damn banana! While packing checked under bed and beside night stand for items I may have dropped and found gobs of food, pizza, & popcorn! Also boxes and other trash (not small items either which really causes me to question how cleaning is done!) The facility appeared well kept and clean but was later obvious that was just superficial. Bed was not horrible but not comfortable either. Shower faucets dripped all night DRIP DRIP DRIP otherwise quiet and comfortable. Also important to note the breakfast I was charged for and denied other than a banana was pre-made heat and go gas station type stuff therefore clearly easy to see why she was so stressed about replacing one banana! Had planned to stay again 1522 Tallahassee Highway, Bainbridge, GA 39819, Georgia, United States

Hampton inn rarely disappoints, but this one did. While the hotel was easily accessible and was clean and well appointed in the guest areas, some fine tuning was required to meet Hampton’s usual standards. The water temperature in the shower was barely luke warm with the knob all the way to the left. I applaud the dispensers in the bathroom to save on plastic. But the lotion dispenser was empty. The breakfast was well below standard. The scrambled “eggs” were swimming in liquid and looked very unappetizing. I would consider other hotels in this price range when traveling through Clarksville.

If I could give this hotel no stars I would. I highly recommend you look elsewhere, this place is just plain nasty. Below is my story. On March 28, 2023 my husband and I, traveling cross country stayed at the Fairfield Inn in Clarksville. I want you to know it was not a pleasant nor comforting experience. After a long day on the road all we wanted was a quiet clean room, with a comfortable bed and good shower. We had made reservations ahead so did not see the property prior to our arrival, and I did not check the reviews. Saying it was worn but clean would have been a complement. Had I seen the property in person prior to making the nonrefundable reservations I would have never checked in. The room door was open, the door ajar and unlocked when we arrived. The TV and radio blaring. Paint was peeling in the tub- no literally the tub was painted and was peeling, not just a little a peel of paint mind you it was over 18 inches wide, how can one even begin to clean such a surface? The mini fridge was frozen with a thick coat of ice in the back, the room had an unpleasant odor even though the a/c was on and cranked on high albeit it was cold outside, when we put on the heat, the odor was even worse. The carpet had not been vacuumed to any extent and had hair and stuff on it, the floors in the bath were dirty, the furniture shabby and full of greasy fingerprints and remnants of presumably old food or worse. There was dirty dust in the corners and on some surfaces. The bathroom sink and counter were not clean, I had to go the car to get sanitizing wipes so I could wipe things down to use them. The front desk staff, though very kind, said the property was filled up and did not have another room to move us to. We were so tired and there was nothing the staff could do so we decided in our exhausted state to just deal with it and went to grab a bite to eat. When we came back from dinner they said the staff said they would bring the issue up to the manager, which in my opinion was of little consolation. On checkout we received $30.00 off of our total room charge that was overinflated for the property. Trust me, this is not a Marriott, the room should have been gratis at that point, whoever heard that it is okay to ever rent out/charge a consumer for a room in that condition. To management. Look, you may think you are doing a great job but you are not. You are driving customers away. The property needs repair, and a good cleaning. The housekeeping needs a talk and they need training about basic cleaning, sanitation and standards for taking rooms out of commission when they need repair. I have been a Marriott member for many years and have stayed at many hotels, I have NEVER experienced an encounter like this one which was Absolutely Horrible. I will NEVER stay at a Fairfield Inn again. Consumer beware.

Found a room here after cancelling an unacceptable room in another business. Night manager was absolutely wonderful. Felt welcome as soon as I walked in. Very nice clean room at a great price. Enjoyed the breakfast bar! One of the best stays we have had and we are old!