6300 W Marana Center Blvd, Marana, Arizona, United States
"Just finished a 7 day cross country drive, NJ to AZ/Ca. Stayed here for 4 nights while establishing another residence here. CLEAN !! Yes this Hampton is CLEAN! SERVICE!! Yes this Hampton has trained their staff in service!! Now we had just spent Sunday night at the JW Marriott, Starr Pass, with it's run down-tired, need of a reno, buildings. Rooms were dirty, walls in need of repair. (been vacationing there for the last 10 years). So, we book for 1 night after reading some reviews at this Hampton location. The location was 20 miles from our house in Starr Pass. Yes, we passed up many hotels along the way. After the first night, it was a "no brainer" to book 3 more nights! The evening check in was flawless. The hotel had a "smell" of clean. The room was clean, floors, walls, mirrors, shower, furniture, all clean!! The following morning we were greeted by Christine, who, by her outstanding professional attitude and above the board Customer, (Celebrity) Service, we thought she had to be the Guest Services Manager. We ask for 3 additional nights as the app would not load rates. Within minutes we had a confirmation. Her pleasant, caring attitude displayed a concern for your satisfaction. We also encountered Heather, who must be in Housekeeping. She too, was most professional in our conversation with her. We requested daily replenishment of towels, but we received in addition, a cleaned bathroom and made bed. We tip the housekeepers. They are the ones who pick/clean up after your mess! The next day we thought to try the AM breakfast. All hot and well prepared. The server was there the first morning. And when not serving, she was cleaning the tables and cleaning up lazy guests messes! We tipped her too! Our second morning we encountered Bobby, who must be the site Custodian/Porter, removing bags of trash from lobby receptacles. He too, displayed a pleasant attitude about our stay. The evening GS employees also greeted us with positive attitudes when we arrived. Our last morning we noticed Christine, who by the way was always professionally attired, was serving the prepared meals. Upon asking a nearby worker, not as neatly dressed, what is Christine's position. The woman, who turned out to be the Op's Manager replied, "she works the front desk, she's great, isn't she?" We also noticed the "pool guy" cleaning the pool each morning. The only negative we can point out, is that the "smoking section" should be away from the front of the entrance. The breeze/wind, blows the smoke into the lobby area, rather annoying. Though on the edge of Tucson, but next to the "outlets" there is Marana nearby, which has most of everything you'll need."
"Just perfect. Check-in was fastest ever. 2 staff members ready at check-in counter. Zero people waiting in line. Room keys were ready and waiting when I arrived. The room was spacious, newly remodeled, quiet, and comfortable. Nicely decorated in a modern, artistic manner with occasional pop of orange color. Bathroom shower is roomy with good water pressure and sliding glass doors. New carpeting and laminate flooring. Immaculately cleaned. Free breakfast still available. With covid-19 procedures, the staff worker is behind plexi glass and gives you your food of choice (hot breakfast plate had French toast western omelette and sausage, also available were pomegranate smoothies, fruit cups, cereal, hard boiled eggs). Location is convenient for Saguaro National Park. I would definitely stay here again. Exceeded all my expectations."
"Very nice new Hampton Inn in Marana, AZ (Northern Tucson). The hotel has not been open long, as it still has that “new car smell” when you walk down the hallway. Offers free parking, free breakfast, cookies in the evening, WiFi, nice fitness center, and a pool. Very close to the outlet mall."