Al. São Paulo Golf, Sem Número,Terras De São Jose I, Itu, Sao Paulo, Brazil
"I have been spending a week each month for the past 6 years. This is the only 4 star category International standard Hotel I approve in Itu & Sorocaba area, since it started less than 2 years ago. Besides the quality of the facility, amenities and its house keeping, are the people who are its assets. They really make you feel welcome and at home. One person in particular is Tony, who goes the extra mile, during each of my stay, to have a friendly conversation with his limited English language skills and attention to the little details to ensure, I enjoy each of my meal here."
"The hotel is very new, has plenty of area for children, swimming pool, children's pool (very good) gym, playroom, courts, mini golf, etc. The rooms are good, the food is good and the service is good. Some things have yet to be developed, in-room cleaning, quick check-in, faster meal flow. Very good area for events, separate rooms, area for stands and meetings. Enjoy your stay!"
"I visited this deal or Dell for business reason talked the building is new and also the furniture are pretty more done with nice architecture I what I found it really disappointing was the services.the first day the receptionist was not even speaking English and it took me A while to connect at the reception with the concierge.one morning there was no hot water in the room and I had to go to take a shower in the gym.when I did finally the checkout I spent 15 minutes thank you for the checking out. In my opinion the service must be improved a lot"