Top 10 Scarpetta Hotels

We just returned from a wonderful 6-night stay at The Ritz Carlton-NoMad. The hotel is a great addition to Nomad. It is centrally located near Madison Square Park, Union Square and the R line subway entrance is steps away from the entrance. The Executive Lounge is amazing! The food from Jose Andres Group was delicious with many options during their all-day service. The view from the windows cannot be beat. Every member of the Executive Lounge staff went above and beyond to make our stay easy and luxurious starting with David, the Executive Club Manager and the wonderful staff, Juan, Juan Carlos, Yolanda, Wendy, Brenda, Brendan & Shane. They made our stay very special. We booked the Manhattan Club Level Room on the 37th floor. It was spacious and modern, and the Ritz Carlton bed was very comfortable, as usual. The unobstructed view from our room was stunning with an enormous picture window overlooking the city towards Downtown. We have already made reservations for a return stay in December.

Service has remained consistently high at this property. Room is extremely comfortable and demonstrates a residential feeling. Will be back.

The hotel is very close to the Metropolitan Museum of Art and a walk takes place. The rooms are small but beautifully furnished. Two bottles of Evian mineral water are delivered every day. The first day has fruit bowls. Many people in the lobby elevators wear clothes to highlight New York fashion. It was unfortunate that I met an Oolong front desk man and gave me two pre-authorizations. I had to pay a hundred for the prepayment of the house. He brushed a hundred and then brushed for 590 dollars. I didn't point out that he didn't explain this to me. When I showed the text message of payment, he went to the office and said something to another person. Then the person came out and checked that they didn't collect more money, everything was OK, then I asked. What should I do with this money? The man said that he will be able to return it to me. This is a mistake. This is of course a mistake. The lady who came to check did not apologize and said that there was no problem. I am very dissatisfied with this. I didn’t receive more than five hundred dollars in the morning, but I returned a hundred dollars. It was too much. I checked this matter with them when I checked out. They said that they didn’t collect more money. The pre-authorization will be after I left. I gave it back in a few days. They did not collect the money but brushed up the pre-authorization, and did not release the pre-authorization when I left. It was almost a month before I received the automatic cancellation. The rooms in the hotel are very good and good value for money, but for the work at the front desk, remind the Chinese compatriots to pay attention!

The location is very good, overlooking Central Park; but the hotel facilities are old, the most unbearable is that the application for Wi-Fi is complicated and it is repeatedly necessary to verify with text messages. After three days of living, Wi-Fi is finally not available.

Amazing hotel with great views of Central Park. Our room was spectacular. As a Titanium Elite Member we were upgraded to a 1 bedroom Park Avenue Suite. It was absolutely stunning. The bed was comfortable and so was the living room area. So happy we decided to stay here! I was a little dissappointed as I called/emailed months ahead of time to see if there was anything that they could do complimentary for my husbands 50th birthday (cake, fruit, anything...etc...) and was told they would do something, but they didn't.

The hotel is a small jewelry. The hotel is very elegant and very elegant. We came to make our wedding photos in addition, a warned hotel... the room is all the same sumptuous, exceptional litter ! Perfect ! Magic ! The room is also sublime, small bemol, no heating in the bathroom, Francis K product available, it's very valuable, separate toilet. The hotel has a very good soundproof, a delicious breakfast idem for the Room service, a price at the hotel's level. The hotel is a very good hotel and is very good for the staff. The hotel is a very nice pool, a top bed of rest, and a jacuzzi is perfect for this relaxation after a long day in NY Street We will return with great pleasure!

This is my third review of The Carlyle over the years (across probably 25 stays), and, sadly, the first one where I didn't feel I could give the hotel five stars. Although this is specifically about a stay in November 2022, it relates more generally to the renovated rooms at The Carlyle -- and here, the 11/22 stay was our third in a renovated room. Two were in Superior Suites, and one was in a Rosewood Suite. First, the good: The service continues to terrific, and greetings from the staff are genuine and caring. Across the board, when I raised an issue, someone tried to make things better. Housekeeping did not miss a beat. The bedding and linens are top notch. I found the beds in all three rooms terrific. And, the renovations fixed what had been a tendency for the HVAC to be spotty, depending on the room. The renovated systems worked flawlessly. And, the rooms are quiet -- no street noise or noise from adjoining rooms. In the Superior Suites, the bathrooms are small. In one of the two we stayed in, we had a half bath, which made things a bit better. But, if you want a big bathroom, then look elsewhere. I find the baths adequate, and the showers delightful (as they have been across 30 years). Now, the not so good: The lighting the renovated rooms is atrocious. In the living rooms of all three suites, there wasn't enough light to read in the evening, other than in the one chair that they equipped with a reading light. The desk lamp -- while stylish -- gives off about the equivalent of a 40 watt light bulb. Who does that? There are wall mounted sconces -- with the equivalent of 15 watt bulbs in them. One room had a ceiling unit that had 3 bulbs with the equivalent of 40 watt bulbs. Why? The traditional Carlyle had great lighting -- three way bulbs with up to 150 watts in total in each of 3 or 4 lamps in the room. In this version, I feel depressed in the rooms in the evening. And then there's the bedroom. While there are lamps on the end tables next to the bed, they are on one switch. Either both are on, or neither. Why? Why not have them separately switched? There's a spot-like reading light on each side of the bed -- but that's a poor substitute from the warmth of the bedside table light. Why would anyone design a hotel room this way? I suppose if all one does in a hotel room is look at one's phone or computer, or watch TV, the lighting will suffice. But if you want to read? Forget it. And then you get to storage. In each of the three suites there was no storage at all for your things (I've seen reviews that show some rooms having dressers). Each of the living room and bedroom had shelving, but the room designers filled the shelves with design stuff that serves no purpose, leaving those unavailable to the guest. Even the closets lack usable shelving, other than a high shelf above the hanging clothes. The old Carlyle rooms had vast amounts of storage space in large dressers. It's almost as if the room design

Very attentive service, surrounded by many good restaurants. It is a five-star hotel under the Tata Group of India, right next to Central Park. Close to the Museum of Modern Art, just on Fifth Avenue.