Top 10 Sofitel Legend Metropole Hanoi Hotels

Stayed on two short occasions while in the area and gave it an average but I feel it's almost below that. I will start with the positives. The staff are very friendly and helpful and housekeeping was good. The breakfast in the main dining room had quite a good selection and very good service. Unfortunately the rest of the property left me underwhelmed, and especially for the very high rates (well over $250 per night CAD). Location is ok, but not in the 'Old Quarter', which means that many tour shuttles will not do pick ups from there. I could not even get a Grab car at 7 a.m. on regular weekday morning and forced to take a taxi or be late and miss my tour. There are however some good restaurants near the hotel within walking distance. The Club lounge has garnered high reviews here on TA and I am astonished as to why. This actually was one of the benefits that had convinced me to exercise my Marriott BonVoy status and splurge on this property rather than stay at one of the many more reasonably priced and far more central hotels in the area. I am not sure what people's standards are but this lounge was not premium at all. The food was frankly, atrocious. There is a large variety of condiments and toppings for things but the main and side dishes look like they were leftovers from a banquet event, sitting under warming lamps for far too long, dry or oversauced, and not appealing. No vegetables except for a couple of sad looking salad items, very little for vegetarian or non red meat eaters and very little Vietnamese selections, rather sad looking attempts at Western items. Desserts sat in a fridge looking equally sad and drink selection was minimal, with a long wait for a simple highball and the mix added in when it was asked for on the side. The staff was pleasant enough so I didn't have the heart to complain at the time. The worst part about it is that it is overrun with loud families and children, which does not correspond to an adult executive lounge atmosphere in the evening during a cocktail hour. On the two occasions I went in I did not enjoy my time there and stayed only long enough to finish a drink and I had to skip dinner entirely the first time as the food was so unappealing. The lounge is also located on a floor with club level rooms and the noise generated from carts wheeling in and out during early morning and late night set up/break downs, as well as the doors slamming from the same is also not conducive to an elite member experience. The other issue I had was with the bedding. The feather pillows become literally flat as pancakes when you press down and must be ten years old. I had to request firm pillows to be sent up. I also had to request a top sheet to place under the duvet as the duvet cover is made of a cheap polyester fake satin type material which is not breathable and causes excessive sweating. I am not sure why they are not using better quality fabric to begin with but top sheets are generally standard also. Curiously

M’y first stay in lotte in Hanoi west lake a wonderful and. Professional welcome from the staff and congratulations for the welcome in the roof top bar thanks to Mai Mai for hé the welcome on this attractive place the service is excellent and the quality is there. To be back with pleasure

There are a total of forty-seven hotel rooms. Designer Bill Bensley has integrated opera elements into every detail of the hotel. The corner of the performance area on the first floor separates the open bar from the stage, and the backstage is an all-day restaurant. The dazzling grid ceiling and opera stage scenery, rehearsal stage, dressing room, retro dresses, and dozens of old objects from the French colonial period are all available. Each floor has its own theme of artists, designers, musicians, etc., and even each room has masters of corresponding themes and dramatic scenes of different styles. Overall, it is a medium-sized hotel. It is stunning at first glance. The service details are in line with the price. The selection of spare parts is also in large bottles, which is quite satisfactory. The non-alcoholic mini bar is free and refilled every day. The living room has free afternoon tea, free wine of all kinds in the evening, and all-inclusive snacks. It is worth it from a cost-effective perspective. The surrounding area is an absolutely rich area with various luxury shops. There is a night-time ceremony in the evening. After turning down the bed, It comes with an eye mask and a small gift, and the data cable will be buckled with a leather buckle for you, and the small details are still full. Capella Hanoi's glorious Koki Japanese food on the B1 floor this year received 1 star. It has only 14 seats and offers a set similar to Omekase. The price is relatively expensive (basic evening set is 5,500,000/person and 8,500,000/person). Reservations can be made by email in advance on February 14 Dinner arrived at 6:30 and it was almost full. The menu is fixed and there are not many choices, but the products are very good. The basic set meal we chose, the first is two kinds of clam teppanyaki, the second is the sea shrimp teppanyaki with vanilla sauce, the third is the signature Yaeyama beef, the beef nose certification is really speechless, the fourth is 20 minutes to make Koki's signature garlic chicken fried rice, and the final dessert was eaten in the lounge next to it. It was a combination of matcha ice cream daifuku and Japanese hot donuts. In the end, we collected RMB 20 million for champagne and drinking water alone. Thanks to the Japanese uncle chef, he was really handsome. Breakfast at Capella Hanoi is the all-day dining restaurant Backstage next to the lobby bar on the first floor. The Backstage restaurant restores the elements of the opera house to the greatest extent, creating a transparent and gorgeous golden hall, decorated with opera costumes, the flowers are yellow phalaenopsis, and the menu is “Diva’s menu”. Breakfast at Capella never disappoints, almost all are a la carte, and the a la carte menu is simply dazzling. The first page is the Vietnamese specialty Pho, which was rated as the top three Pho food in Hanoi by our guide. There are other traditional delicacies such as baguette sandwiches. In terms of Western style, the breakfast includes fresh oysters imported from France and smoked salmon waffles, which are full of sincerity. The various eggs, especially the eggs Benedict, are superbly made, and the crepes and waffles are also delicious. The chef is well-known in Vietnam. He can already eat very nice food in the hotel without leaving home. This trip has been very satisfying.

This has been the best hotel experience we had in Viet Nam and also the nicest hotel experience I had with the Marriott-Bonvoy Group in general. First we were greeted by Sua and Zack, who have been exceptionally great throughout our brief stay. Upon checking we were noticed that we were upgraded to an executive suite, which is gorgeous and gives an amazing view of the city. Sua gave us a tour of the beautiful lake and garden and showed us all amenities of the hotel, which was very useful as it is huge and we used all. She made us feel incredibly welcome. The snacks and cocktails in the executive lounge are absolutely excellent. And the breakfast is by the best I‘ve experienced in any hotel so far. We also took the opportunity to do a 4 hour spa session which was excellent as well! Overall when we get the chance, we most certainly will be back to the JW Marriott Hanoi!

the best hotel for appreciating Hanoi’s war history. there was a war bunker tour included with the stay. services were excellent rooms were comfortable. a classic. shall return

Hanoi is one of my favorite cities in the world. The hotel I was accustomed to stay in closed due to pandemic and ensuing travel ban. As I prepared for my next visit to Hanoi, I asked some friends for a recommendation and I was told about a new hotel opening the Aira Boutique Hanoi Hotel & Spa. There were two of us traveling and we booked two king rooms for nine nights and paid one half of the total bill in advance. One of the staff, Hoa, went out her way to help me plan the trip from USA to Hanoi by giving me her WhatsApp number. When we were notified that our planned flight to Hanoi was cancelled, still be cause of COVID travel issues. I notified the hotel and my refund was promptly processed. I appreciate the excellent service!

Stunning Hotel With Fantastic Services! I just stayed at Melia Hanoi hotel for 01 night for my business trip but it was easy to recognize the differences between this hotel and others. Even the builiding outside is not so impressed however inside the hotel all concepts make the significant differences. The Bar in the lobby has the very nice space and really help in the summer time when need place for talking to friend or partners. The restaurant with the stunning breakfast buffet. it seems we could found any dishes in this breakfast buffet and all food were delicious. the hottess was very helpful when buffet was full and still escort and find a table for you. I stayed in premium room with nice living room and bedroom room. nothing could find to complain. All staffs were helpful and polite. the door girl with nice Melia long dress always smiling and help to the guest even the temperature outside over 40 degree. The hotel should stay in Ha Noi.