Top 10 Somerset Plaza Hotels

It’s an air B & B. Overall a nice stay, the problem was not the the apartment, it’s Trip.com service failed me. I booked it here, but they didn’t give the owner any of my details, so the owner couldn’t contact me for check in details at all. I didn’t know it’s an air B&B, I tuned up at the office after hours, only found it’s closed. Then I realized it’s actual address was not the office address, so I went to the apartment, also no one there, of course no one, it’s an airB&B, I was the only one staying that night, luckily I got the owner’s number and rang, warmed you, it’s after 7:30 pm, I was lucky to get hold of her the second time. Then she told me whoever booked the room for me, never give her any details of me. How does that work Trip.com?

Overall, it's okay. It would be better if there is a waiter at night.

I stayed in room 6 Before i could even check into my hotel room, It was discussed and agreed upon that someone would be waiting at the hotel for my late check in. I arrived at 9;15pm, pub was completely locked up and shut.... I rang the 2 numbers on the door went strait to voicemail, my employer rang the number he was given... Went straight to voice mail, the security guard who saw me waiting in the rain freezing cold, called the number he had and still went to voicemail, which left me no other option but to book in somewhere else after i've already organised and paid for that room. Outside lobby area carpet smelt like piss, My room was unclean (cockroaches in bowls and cups that were left for me to 'use', windows have no fly screen... It lets big blowflies in, at night the windows let mozzies in. If you shut the windows you end up really sick like me, and having to go to the chemist to get something to clear out my sinuses from the mould and mouldy smell. Bathroom vanity taps did not stop leaking, dripped all night and day. Timber around vanity was rotted at bottom and wood was stripping, shower head and stem was on the wrong way around so i couldn't adjust it, bed was very uncomfortable and stunk, ii had to spray the entire room with glen 20 and even stripped the bed and flipped the mattress which didn't help at all) after approaching staff and management from the hotel with my concerns, i was told that ”the rooms are cheap so you have to come down to front desk and tell staff when you want linen changed and room cleaned (this was after 6 days) After approaching manager on 7th day she told me, that they only change the sheets every 7 days, not to mention I only had 1 pillow and it smelt like every head on Australia had rubbed on it. I highly advise against staying in particularly room 6, if you have a tent you're better to stay in there.

The room is clean, the environment is beautiful, the transportation is convenient, and the facilities are complete.

If your looking good for a horizontal surface to sleep on tick and it was ok, quishy bathroom tick and that extends to the shower floor(no idea how) staff were ok, hoons in the pub carpark late at night not so much. Cleaning little bit to be desired as I know none of my har is that long in the bathroom A decent Reno probably be the best idea but I'm tipping it won't be done