Top 10 Spitzweg Hotels

Stayed with a group of 16 for a Hockey Tournament at nearby Schwarz Weiss Neuss (Hockey and Tennis Club) Nice check in, told by staff member bar would not be open that evening (Thursday or the Friday) given room 204 overlooking some units, but very quiet so a bonus, no noise. Clean bright room with two patio doors which we left open all day / night as no air conditioning but kept the room cool. Plenty storage, wardrobe/drawers. Kettle, everything you need.Friendly welcome from staff at breakfast, enjoyed fruit juice. tasty rolls, yogurts cereals on offer, hot dishes available. the scrambled eggs were delicious always kept hot. tea/coffee machines impressed with the breakfast on offer. We were visiting hotel as part of a Hockey Tournament so a lot of teams staying, why the bar remained closed during our 4 night stay is a mystery. they also have an outside seating area, which with the good weather we had. would of been ideal to sit at after returning to the hotel after a match. We all met at reception before heading out to eat. but had to make do with bottled beer from a fridge next to reception desk, which was charged to your room, Bizarre as hotel would of made a fortune had the bar been open. The Saturday evening the hotel hosted the Hockey Dinner (buffet)for all the teams to attend, held in a large function area with a bar, Slow service to begin with as a server was allocated a few tables. but between table service and someone going to the bar it wasn't a problem. We were seated near to the buffet, there was also another buffer for the tables round the corner. Cannot complain about the food. Good selection and all food was kept hot (always a bonus,) A very enjoyable evening, Danke. Overall enjoyed our visit and stay in hotel, located in a nice area, enjoy a short walk to restaurants/Lidl and shops. Or walk cycle through the park. :) :)

The hotel is new and well-treated. The staff service is gentle and professional. Breakfast is really good, there is so much choice and everything is chosen with care and extreme attention to the customer. It was the first time I stayed in this building and I was given a welcome accommodation beyond my expectations with a room larger than the average, super spacious and with every comfort. Although slightly far from the airport, the hotel is 15 minutes away from the centre of Burgplatz, which I suggest you go to visit especially during Christmas period with a small typical market.

Quietly located hotel, good mattresses, very customer friendly team. Ideal for city visits of Neuss and Düsseldorf with car. Free parking. Dog friendly hotel. At breakfast buffet you can find everything for a balanced breakfast.

The hotel and the apartment are in a secluded yard. We parked the car at the hotel entrance and there was no charge. The hotel has an underground car park that may charge. There is a road in front of the hotel for everyone to run on weekends. Suitable for self-driving travel, there is no supermarket hotel around

Booked this for a business trip to a nearby multinational company. I cannot recommend the hotel for three reasons. 1.) Did not like my room. You can see they put some money into renovations since they reflagged from Swissotel. However, I had an old, small TV. And the bathroom felt dated. Room wasn't particularly large, either. 2.) No IHG Spire Elite status recognition. I received no room upgrade--not even an upgraded view--despite the hotel not being full. No ”thank you for your loyalty” at check-in. No welcome card or little present in the room, either. No other benefits. 3.) Service recovery was poor. During check-out, I mentioned to the front-desk agent that I found the lack of elite recognition disappointing. He said that obviously, I would have received the free Diamond breakfast (Diamond is IHG's new name of the Spire tier). However, that was the same agent who checked me in. During check-in, he gave me the breakfast upsell pitch (”I see you booked a rate without breakfast...but if you still want to have breakfast...”). There was no mention of a free breakfast benefit whatsoever! So I felt the employee did not resolve the issue in a fully satisfactory manner.

The hotel is very oversightful, the reception is 24 hours occupied, and very friendly. Breakfast is available from 6:00 to 10:00, it is very good and sufficient- everything fresh! Rooms are small, but there is everything you need and they are very clean. Very recommended! Price performance is perfect!