Top 10 St. Hubert Hotels

The good: room was clean, parking was free, steps away from a shopping mall with a great selection of shops and restaurants. Staff was friendly. The bad: as much as I wanted to like it, this is not up on the Sheraton standard. My first night was on the 4th floor next to the highway, the sound insulation was terrible, together with the noise from the old school air condition unit under the window (you know what I am talking about, you've seen them at model 6), I didn't sleep at all. I called at night to complain, they fully booked, so the front desk promised me to move me to a room away from the high way the next day. To their credit, they did note it down and gave me a room on the same floor, maybe 10 rooms down the hall although I had to nag a few times to get the keys to the new room. The noise from high way was better. The next day, we were away from our room for 10 hours, only to return to a room without being cleaned (no, I didn't hang the privacy please sign). I asked for clean towels only since it was already late, again, to their credit, the towels were delivered promptly. There is a Hilton across the street, and a Holiday Inn. I hate to say it being a Bonvoy member, but I may want to try those next time I am in town.

Very good, the standard is very high, the room decoration facilities are well maintained, the decoration is exquisite, the style is beautiful, the food hygiene, placement, quality standards are high, the attitude and response of the front desk to the problem handling is very timely and thoughtful, the hotel's lighting, taste, Artwork makes people feel comfortable, the lobby bar is comfortable and has a good atmosphere.

Temporarily booked room, get confirmation soon. The location is very convenient, opposite the largest shopping plaza nearby. The front desk service was very attentive and the room was clean and tidy. Will stay again next time.

Before I start my review of this hotel I want to state that most of the conversations I had with staff members where done in French as I am a francophone from Montreal. We stayed at the Quality Inn Laval for 4 nights in January. We were in Montreal for a funeral. When we arrived the gentleman at the desk was very nice and quick in getting us registered. We requested a couple of extra large towels as there was only 2 of them. He was very kind and delivered them to our room very fast. That is where the good ended. Our rooms carpet was not laying flat and could potentially cause a person to trip on it, we also had to most uncomfortable couch I ever sat on. ( pull out couch). That was the only place for us to sit other then a business chair that was beside the desk. My husband was not feeling very well on our first full day, so he put the do not disturb sign on the door while he slept, we did not expect our room to be cleaned or made up and that was fine. The next day I told a chambermaid that we would be leaving for the day and if she could do the room, she replied that it had nothing to do with her. I really thought she would let our chambermaid know that we where gone out. When we came back to the hotel around 6 pm, we entered our room to find that nothing had been done, he/she had not even taken the garbage out of our room. I went to the front desk and told the gentlemen; the same one that was there when we arrived 2 days earlier; all he said is I will leave a message. What good is that going to do for us. We want someone to come and get the garbage. When we signed our on our last day, I again complained to the another gentlemen at the desk and told them about our unpleasant experience and expected a discount for our problems, we where told he could not do anything but told us to call the manager the next day, I told him that I expected the manager to call me the next day. My husband told him that we would write a very negative review and was told ”whatever”. We have stayed at many Choice hotels and have never been treated so poorly by staff members. We stay at the Quality Inn Dorval all the time and really enjoy that hotel, we will never stay or recommend the Quality Laval. To this day we have not received a phone call from the manager.

Breakfast is not self-service, order form, parking lot, opposite the hotel is a large shopping center

Nice clean central location to get to lots of different places in the city. Very clean property and lots of shopping close to the hotel. Large parking lots with ample space to park. Property has a decent pool and gym. One of the best breakfast offerings I've seen yet, lots of variety.

Love the whole place. Very clean and well decorated. Can tell it was newly renovated. Only tiniest of tiny issues was when they did our room the floor was unlevel and the door scraped the floor leaving marks on the floor.