"We stayed in the Hotel Aurora during 7 days. Excellent location. Several minutes walk to all interesting and special points of Verona. Taxi near entrance to hotel. Of cause, because so central location, there was noisy. Especially at Saturday and Sunday. But it is central location. Additional point - reception situated in the first floor. From this floor there is lift, but from entrance you have to climb the stairs. But staff give us possibility to enter via another door with less stairs. It is really family hotel. The staff were so friendly. All our questions and requests were answered immediately. In any language: English, Russian. Especially we want to note the friendly attitude and help of Elena. Order a taxi, order excursions, recommendations on visiting restaurants, pastry shops,site-seeing. Room was small, but comfortable, excellent bed, good bath facilities. Several times a week the linens was changed, towels were changed every day. Staying in Aurora Hotel was one of the best in our trips. Thank you."
"First off...Sara is the Best! She helped us with everything. English is better than many Americans( I know that's not saying a lot, and I don't mean that as a cut to her). This was our first stop for this trip to Italy and she was so helpful. Restaurants, trains and things to see. Probably the Best location in Verona. We leaned out our window and there was the Church and clock-tower in the Piazza delle Erbe. The center of old city Verona. Room was fine...a little plain but bed was good, bathroom fine and very clean. Breakfast was good. Because the Hotel is so close to the Piazza the vendors start setting up at 7 AM and will wake you up...reason for 4 not 5. I would recommend to any tourist."
"Liked · The staff and location makes this hotel. It was very conveniently located and we could walk everywhere. The staff was very polite and helpful, always with a smile. Competitive price. I'd probably stay there again, but would look into how their bigger rooms compare pricewise to other establishments. Disliked · The room was too small, there was not enough room for our luggage (one small, one medium bag). Bathroom quite small too. No duvet, just a blanket-type cover. Very few sockets. Bring earplugs, as it gets quite noisy, especially from the outside, but also not very thick walls. I could smell the breakfast in the mornings (eg. smell of toast)."