Top 10 Steer Inn Hotels

We are DVC and bagged a room at the VGC in early August. First thing- the building and lobby and overall vibe are beautiful. The bell person who greeted us was outstanding, Sorry didn’t get his name but he’s 50s, slim guy, and extremely talkative and helpful, the true ‘Disney Difference’ type employee. Check in was a very slow and lengthy experience although the lady was very nice. Queues at 3pm. This could be speeded up. Room wasn’t obtained until just after 4. We had a disappointing outlook room, ground floor, corner, facing directly at back entrance to Californian Adventure. Security guards stood around and no real barrier for privacy so never sat on patio. However, we realised the room had some advantages in that you could be in the park in about 40 steps. Room was nice enough. Would I pay over $1000 a night for it cash? Not worth it but booked on points. They are getting so they need a refurb although still in decent shape. It was all very dark though, perhaps not helped by room position in bottom corner of hotel. Craftsman’s bar was a bit disappointing for food. It was OK quality but very, very slow at coming out. Mine was comped. The bar itself with live music is lovely though and cocktails good. Pool is beautiful but at the same time disappointing. It’s disappointing because there are not enough sun loungers. This is partly due to Disney greed, who have turned over about a third of the already too small pool area to paying cabanas. This is partly due to lack of management. They are meant to have wristbands on people, but half did not have them and half the time there were no staff on the gate to put them on. I personally witnessed at 8am a family coming in the front of the hotel who didn’t seem to be staying there (very easy to get in despite needing a key card as the gate is constantly opened onto the sidewalk) who I saw walk into the pool area, they had no card and waited for gate to open and went in. Disney can see from the reviews on Tripadvisor this pool seating issue is a major problem. They need to do something about it. If that includes removing the cabana area and taking a hit on upcharges, they need to do it. They need to get really strict on pool management and wrist bands. When you are paying this much for a hotel, not being able to get sun beds is totally unacceptable. Shame as pool itself is lovely and live music even in the day. The characters also seemed to plead daily at around 4 pm for a pool party. Gym great. The DVC team here here we’re very nice people. Obviously location is fantastic.

Great hotel, especially the swimming pool, the water is still a bit cold in the morning, foreigners like to sit next to the sun and have a drink ... we are right next to the hot spring Koike ... so good 很

The location is very good, on a hillside, you can overlook the sea. There are many restaurants near the pier below, so don't worry if you eat. recommend

It is a yacht club hotel in Newport, not far from Irvine. The price is small, but the check-in experience is very good. The facilities are very new and the staff are warm and friendly, and any questions are answered quickly. The hotel is located on the beach and the pool is beautiful for taking photos and sunbathing. As a result of booking for two nights, each room was given a bottle of dry white. It happened to meet the American Independence Day holiday, and people wore costumes with flag flags to hold various parties. Parking is a doorman to help you park, 37 knives a day. There is a boat dock next to the hotel, you can rent a boat to the sea, 2 hours, 199 knives, the hotel has a free car to send guests back and forth, this experience is good.

We stayed in the Fantasy tower for 2 nights with 2 adults and 3 older kids. We absolutely loved everything about it. The atmosphere was just magical. Staff always super friendly and helpful. The beds were lovely and comfy and the air con was quiet. Loved that we could put all our luggage under the beds. The sleeper sofa was great because it was an extra bed without taking up precious floor space. I was very surprised how big the room actually was and I felt like they had thought of everything. Loved how close it was to the action and the pools were so beautiful. The gym was well equipped. Only thing I'd say is it probably need another food option or two to cater for all the guests. We didn't want to leave and the next hotel felt pathetic after staying here.

Quite modern, except for the old towels, everything else is very good. The location is also convenient. The breakfast ordered on the morning of the 11th was delivered to the room without a glass of lemonade. Everything else is good.

Although the hotel is conveniently situated for a quick stay in Huntington Beach with excellent views of the water and pier, the condescending and rude manner in which the hotel staff treated me from check-in to check-out is significant enough to ensure I will never stay at the Pasea Hotel & Spa in the future. Due to the reservation being made through AMEX, the staff at the registration desk informed me that the resort fee would be waived at checkout. When I questioned why I was paying the resort fee if it would be waived, the staff even went so far as to slowly and condescendingly define what constitutes an incidental fee versus a resort fee and that the resort fee would be refunded at checkout. At checkout, the same attendant that 'explained' only the resort fee would be refunded claimed she never stated that. After I recounted the conversation at check-in with her, she informed me she would follow up with her manager. After a considerable amount of time, the staff member returned from speaking with her manager and literally stated, ”This is only going to happen this time, and I want to make sure that you know this will never happen again.” The Pasea Hotel & Spa is on par with a Holiday Inn Express with the cot-like mattress, paper-thin sheets, pillows stuffed with cotton balls, and unbelievably drab decor. The hotel's only redeeming quality is its view of Huntington Beach, but the view does little to overcome the horrifying experience of interacting with the staff. The staff unfortunately believes condescending service lends itself to prestige, but the hallmark of a true 4 or 5 star hotel is the service. I cannot recommend this establishment to any traveler.

Excellent customer service! Check in was super easy and when I asked where the nearest drug store was because I forgot my toothbrush the really nice lady (shame on me for forgetting her name) went to the back and brought me a new toothbrush and toothpaste without me asking for her help. Sometimes the littlest things can make the biggest difference! And the valet fellas were really nice and helpful. The room was clean and fresh. I actually ended up staying here because of a bad experience I had at one the convention hotels down the street. I left that hotel and found the Hyatt Regency Orange online and I checked in around 9pm. Boy was that a blessing in disguise! I saved around $500!! And the Hyatt was just as nice as the other hotel if not NICER! Thanks Hyatt!

My wife and I often stay at Marriot properties throughout the United States. We are retired and do a lot of travel in the US and abroad. The customer service at each Marriott Hotel location has been very good, however at the Marriott Bayview, Newport Beach the service we received upon arrival and all throughout our one-week stay were exceptional. Let me explain. When we arrived at the Hotel, my wife and I was greeted by Josiah Escamilla, the Manager. To say he was very professional, very polite, and very accommodating is an understatement. Josiah was excellent in the attention he gave us, his professional demeanor, and most of all the unbelievable hospitality that Josiah showed us was just…incredible. Never before have we ever been treated with such hospitality in such a professional and courteous manner. Josiah made our stay just an absolute delight. Josiah made certain that whenever we called for room service or for extra towels, blankets, etc., we got what we needed in record time. Josiah was very knowledgeable about events and activities in the hotel and the various amenities the hotel had to offer e.g., restaurant, in-room dining service, gym, outside walking trail, etc. He and his staff made our stay very enjoyable. When we left the hotel, my wife thought that she had lost her purse, we called Josiah to inform him of the loss and within just 15 minutes Josiah called us back to let us know that he had gone back to our room and found my wife’s purse. He then secured the purse in the Hotel safe and insisted that he be the one to give it to my wife when she returned the following day to pick it up. Josiah also was able to correct an error in our Lifetime Gold Elite membership points, which upon our checkout had not been added to our account. He called us to inform us that he made the correction and as a result, the points we earned during our stay, were added to our existing points balance. He and his staff must be acknowledged for the tremendous work they put in to make our visit so comfortable and so enjoyable. We really appreciate the unbelievably high level of service we received throughout our stay. This kind of exceptional service we enjoyed, thanks to Josiah and the rest of his staff, Christine, Maryam, Mariana, Stephanie, Anthony, Tommy, and Josef is why we will continue to stay at Marriott Hotels and particularly the Bayview Marriott, Newport Beach. Kudos to Josiah and the entire staff at the Marriott Bayview Hotel, Newport Beach, California. Thank you, Brian W.