Top 10 Straits Hotels

Absolutely lives up to their five star review. From start to finish this hotel covers everything to make sure you have the most wonderful experience! From check in to checkout everything was perfect. I loved my room, the pool was just the perfect scenario for a restful week with my kids. Abby at the pool was so attentive and attended to our needs and made us so comfortable and welcomed.The food choices and service were the icing on the cake. Even the valet staff and front end manager were so attentive! I can’t wait to stay here again!

Love this hotel , stay one night very happy ! Highly recommend! Staff very nice and friendly ! Room very nice and breakfast good ! Hopefully we can stay more days in this hotel. We also enjoy swimming pool and my kids love it ！this is my first stay at Hyatt house. Very impressed!

I travel to Houston about 4 days every other week. So understand that is close to 100 days a year. At 400-500 a night that’s not chump change and should be something worthy of a repeat or loyal customer rating. The first few trips I was acceptable of the poor services and the poor room location in the building. As I repeated trips I asked to be booked in a better location (nothing significant just a higher room and simply to not look at the building dumpster) and in such I asked for a proper way to book and recognize my loyalty to this aging property. I had stayed at other Giorgio properties over the years in my thousands of nights “on the road” and had some great experiences. I didn’t overly chose this hotel it just happens to be very convenient to my destination and of course a LHW. Well, after 6-7 visits I actually got “pissed” as I received another dumpster room. The property has about 122 rooms of which maybe…10?? look at the dumpster? I did not pick the “ada” or cheep room. AMEX books a suite…..I was told my reservations all come in under different profiles and they don’t know my preferences. Well, same AMEX card for 30 years so not sure how they can’t track profiles. Do they even have a way to track? I have book through AMEX travel for the last 20 plus years. Anyway. Get your act together or lose 100 days a year. I will give it one more chance in two weeks otherwise there are many, many other point earning options in Houston as close to good food and good activities. Without change this aging property will die on the vine. As a LHW member I think I’ll reach out to them as well-but by no means are they really LHW anyway as that is a pay to participate program. Rooms are larger and with 4-5 days in a hotel I do like the space. But I’ll give up space for some respect and service very soon. Good luck Georgio.

I normally don't write reviews, but after the experience my friends and I had here for my birthday, I had to write one and I wish I had known about this place and their spa sooner. First and foremost, while the historical looking hotel is great and the service was fantastic, the amenity and service that stood out the most was the spa. It's intimate and immaculately kept and the service reflected that, being customized to our preferences perfectly. Carol, the spa manager, was nothing less than amazing! She was patient and accommodating, with any last minute changes and requests being taken care of without issue and with such a friendly demeanor! We had several requests and needs and she was able to ensure it all happened seamlessly. Even better, it was the absolute best massage we all had ever had; this coming from someone that has higher standards than most when it comes to spas, given that I've been to more than I can count. I'm ecstatic to have found a fantastic spa and am really glad that my colleague recommended her; I can see why she came so highly recommended. Oh, and the pool was perfect! It's on the second floor, so it feels nice and tucked away from everything else so there's no bothering foot traffic or other facilities that hinder it. This was the most memorable event we have had in a long time and we can't wait to celebrate again for another event, and definitely for the next birthday!

The location of the hotel is great, everything is great, the breakfast is very good, the extra bed is good, not suitable for children, there is parking lot, the environment is very good, again

It had been many years since I had experienced a stay at the Hotel Zaza, so many, in fact that the last time was when it was known as The Warwick. I had stayed there with my husband just prior to the closing and was fascinated by the hotel’s history, involving such luminaries as writer Edna Ferber, which we learned from the staff and from the hotel literature. I was so taken that I snapped a photo series and used in a graphic design class I was taking at the time. After the reopening we would visit to dine in the restaurant and always came away satisfied and impressed by the attentive service. We got a kick out of the Zaza limos with their longhorns affixed to the front grille parked just outside, but did not have an occasion to stay there. Recently I had to stay in Houston overnight and decided a return visit was long overdue, and reserved a Fantastico Suite from their list of regular guest rooms. As it turned out, the suite was not available when I arrived due to a malfunction, so I was upgraded to an even larger Divino Suite with a spacious living room and dining area with a table large enough to accommodate 6-8 diners. Each of the Zaza’s spacious suites has a unique décor, and mine was an Asian-inspired blend with European touches such as a dramatic crystal chandelier hanging above the dining area table. The separate bedroom was amply sized with large windows offering excellent views from the second-highest floor. The suite also has floor-to-ceiling windows in the living room and dining room, all with blackout curtains. Between the living area and the bedroom was the well-appointed bathroom, with a shower and a tub. I ordered room service from the restaurant which arrived quickly and contained ample portions that were well-prepared. The hotel staff was courteous and professional, which, all told, made for an extremely comfortable and pleasant stay, and I look forward to a return visit to this old/new favorite.

Nice hotel! The bed was comfy, the room was nice and a good size, and the staff were friendly. Only docked a star because the pool hours were weird and we waited for over 15 minutes for a luggage rack for checkout and when they didn’t show we just carried it down ourselves.

Well it was Fathers Day night everything was cool no problems straight to the room that next morning I woke up and left the room about 8am give are take how ever some one came in my room with my pregnant girl friend !!! It was very uncomfortable especially being she was naked . No one knocked on the door are nothing keeping in mind check out was until 12 noon

The hotel location is very good, in a very downtown place. Opposite gallaria, next to walgreen, shopping and eating are very convenient. Parking is definitely expensive and hotel services are also expensive. This is the US.

Very good. The hotel in the mall is opposite the Macy's Department Store. It is about ten minutes away for dining, shopping and sightseeing. The traffic is convenient and highly recommended.