1016 20th Street, Birmingham, Alabama, United States
11.8km from Shuttlesworth International Airport
1.9km from Amtrak - Birmingham
"Went to visit our daughter who is a student at UAB. We were hesitant to travel considering the current circumstances, and the cleanliness and procedures of the hotel industry. But this hotel put my mind at ease the moment I walked in. Location was great. Although most tourist sights were closed, they were near. Check in was fast and efficient. The young girl was super nice and quickly and clearly explained all current procedures and changes in light of the Pandemic. Lobby was clean and next to elevators they had sanitizing station with alcohol wipes and formula. Lobby door was locked and could only be opened by room key or by the front desk. Room was super clean and so was the kitchen, bathroom and refrigerator. Sheets and beds were comfortable and very clean. AC was nice and cold, and our floor had washer and drier room with top of the line washers and driers (and all very clean). Because of the pandemic, hot breakfast had to be ordered and taken to your room, which was fine because it promoted social distancing and it was ready within 2-3 minutes. But there was fruit, milk, cereal, muffins, juices, breads and other items you could put in a bag and bring to your room. They also had a dinner snack from 5-7 with wine and beer included (all free). This was also excellent. And the staff handling both eating events were super helpful and friendly. All I can say is WOW !!! Was extremely happy with my stay. And Kudos to housekeeping for cleaning the room really well each day. All staff wore gloves and masks at all times. If there was anything negative, is charging $10 per day for self parking. The lot was in the back of the hotel. Although they say it is gated, and it is, anyone has access to it. The main gate entrance and exit is just an arm that goes up and down, and the back has an opening to go into hotel, but there is a street in between the opening and the hotel that is accessible to Public. Thus, so is the parking lot. But nothing happened. I just think $10 per day is not warranted. If this was New York City where parking is a premium, I would understand. But this is Birmingham. Stayed 4 nights/5 days, but could have spent a month. All in all, I would highly recommend. And when if I return to Birmingham, his where l will stay. Hint, Chinese restaurant next door is not bad. Plenty of food, but get their special fried rice."
"With everything occurring with the Coronavirus, we were unsure if my son's basketball tournament would be canceled. Early Thursday morning, after the NBA canceled the remainder of their season, my son's tournament was canceled. Since I purchased my hotel through Orbitz, I was freaking out because I thought I had thrown money that I would need away. After speaking with the hotel's manager, Byron Baldwin, my fears were quickly turned to tears of joy knowing that I would get a refund and they were even going to waive the cancellation fee. When a crisis of this magnitude occurs, it is just heart-warming to know that there are still good people/good businesses like the Homewood Suites by Hilton Birmingham Downtown Near UAB that aren't trying to take advantage of their customers. I will continue to be a loyal customer of Hilton and Homewood Suites because it is obvious that they care about me as a customer. Thank you Byron and Homewood Suites ."
"We are Hilton Lifetime Diamond members—in other words we have stayed many, many nights in Hilton properties over the years. This property is by far the nicest Homewood Suites we have ever stayed in! Absolutely beautiful, well run, immaculately clean, great staff, good location, walking distance to restaurants, I could go on and on! We spent two nights at this property on our way to Florida because we wanted to tour a few of the Civil Rights sights. We booked a three hour tour with Red Clay tours, which was definitely worth it. The only downside was the Civil Rights Museum was closed for a private event the day we were there, so we were not able to visit. But it gives us an excuse to return to Birmingham! I look forward to staying at this Homewood Suites when we return. "