309 West Heritage Drive, Tyler, Texas, United States
"This new property is a great addition to the Tyler park and recreation area. Conveniently located in a hub of entertainment venues, restaurants and a major baseball/softball complex, this property is an ideal place for a weekend stay. We needed a place to displace ourselves while renovations are being done on our home, so we are locals. It was fun being a pretend tourist for 3 nights in our hometown, and this property made it all the more enjoyable! The room was very clean. We had a fourth floor room and it was super quiet at all hours. Even as the hotel began to fill up toward the weekend, there was absolutely no noise from the adjoining rooms.The water pressure in the shower is also great! Room amenities included Paul Mitchell products, fluffy towels, coffee maker, refrigerator and a microwave. We had everything we needed for our home away from home. The front desk associates were all friendly and went above and beyond to make us feel at home. Deanna, Claudia and Gigi greeted us with a smile and even a freshly baked cookie in the afternoons! They even recognized us and inquired about the progress in our renovations! Such kind and personal service is a big plus! Breakfast had a good variety of hot foods and continental options. Outstanding coffee bar with convenient to go cups with lids and sleeves made the grab and go breakfast an easy option. Britney was such a ray of sunshine and kept everything fresh and filled and even came by our table to pick up empty plates. Not necessarily a service you expect in a free breakfast. She was just a delight. I highly recommend this property to families (there is a pool) who are in town for baseball/softball tournaments or who are visiting one of our new shopping or entertainment venues. We may actually start looking for more renovations to have an excuse to staycation close to home again!"
"OK, this is my new favorite hotel in Tyler. I was transferred to Fort Worth, but still have to come back every few weeks. This place is just great. For around $100/night, you get a clean, modern hotel with friendly staff (especially in the dining area), a heated salt water pool and clean and comfortable rooms. Did I mention that it is really clean? Lots of dining options within a 5 minute drive. But do not skip the breakfast here. It is way better than most. I cannot say enough good things about this hotel. I will be back and I am kind of picky, so it has got to be good. My only complaint is that I had the large king room with two TV's. When I sat on the couch and turned on the TV, it also turned on the one in the bedroom, which was kind of aggravating. But you just have to stand really close to the one in the bedroom and hit the power button and problem solved."
"A big thank you to Betty “BB” Burris and the entire team at the Fairfield Marriott! Our family was in town for our children’s wedding and the hotel team could not have been more accommodating and welcoming from the initial arrival at the front desk and throughout our stay. With COVID-19 as well all precautionary measures have been made to make our stay safe. The rooms were large, functional, and comfortable. The beds are heavenly! We all got a wonderful night's sleep. The hotel is centrally located for all our offsite activities♥️ A must stay when in Tyler!"