Top 10 Terme della Fratta Hotels

This August we stayed at the Borgo Conde Resort for the second time. We‘ve already been there two years ago and since we loved it so much last time we decided to go there again. Starting withe positive, I have to say that the landscape surrounding the resort is just breathtaking…the views are simply amazing & you can go for great walks there. The buildings themselves are also very nice & look great from the outside as well the inside. Especially at night the atmosphere with all the lights on is lovely. When it comes to the staff we can‘t say say anything negative. They are all friendly, at this point I‘d especially like to mention the young waitresses, they are super polite and lovely. The spa area is really nice, too. There is only one small thing that we saw several guests be a bit disappointed about…it‘s the temperature of the pool. I don‘t know if it can be be heated, but it was just way too cold. Hardly anyone went in there. You could use the spa area but covidwise you can only book one-hour slots, which is perfectly understandable though. We dined twice in the resort‘s restaurant…it was just like last time we‘ve been there unbelievably good. I even think it‘s the best food we‘ve ever had in Italy. Also, the dishes are highly creative! Compliments on that! Now, what really makes me sad somehow was our last night at the resort. We paid more for a better room, had the deluxe junior suite overlooking the pool, but we were not informed that there would be a wedding going on. I am quite sure we‘d have chosen other dates to go to Italy if we only knew that… it was anything but relaxing. The noise (very loud music) coming from the wedding hall just below our room was just way too loud. We‘re definitely not light sleepers but this was just not nice. To be fair however, it all stopped at 2am. We had to get up at 6, though ;) Now, I know this is also an event location and you earn money with this but maybe you could just arrange this a bit differently and maybe not give away the rooms right above the hall when there is an event? Or maybe let people know and give them a discount for that one night? When we left we got a bottle of wine, which was really nice & the receptionist (?) told us that he was really sorry. Thank you for that! :) Still, we truly love this place, it‘s one of our most favourite resorts ever and highly recommended. There is just always some room for improvement, right? ;)

Hotel magnifico...un vero quattro stelle. Di quattro stelle è anche la mia valutazione. Premettendo che raramente do il massimo, ho un piccolo appunto. Dovete permettere al cliente di modificare, direttamente dalla propria camera, il termostato dell'aria condizionata. Inoltre, per essere un quattro stelle, non ho trovato le ciabatte in dotazione. Niente da dire sulla pulizia: impeccabile. Il servizio è stato ottimo, perché mi ha risolto immediatamente il problema del calore e colazione intercontinentale, con prodotti di prima qualità e di piccola pasticceria fatti in casa. Non eccessivamente caro per quello che offre. Camera molto spaziosa. Arriverà anche la quinta stella di valutazione con qualche piccolo accorgimento! ;)

Lovely hotel in a great location. Receptions were friendly and helpful. Very clean and comfortable with a good choice at breakfast of hot and cold food. Booked a double room but ended up with a suite with 3 twin beds in one room and a super king in the other. Only downside was our room was hot and wasn’t told until the morning that it is law to turn the SC off in September!

The room was clean and all comforts were available. Breakfast was very rich and quality. But most of all staff available is very nice. I had been overwhelmed by any possible barber test (4hotel) because I had a back pain and they even changed the mattress. If possible I would carry this staff in all my trips. I certainly advise.

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