Top 10 Terrigal Beach Hotels

So disappointed with the room. There was an old chip or biscuit under my bed. The shower curtain had a long black hair on it. One face towel was stained with foundation. Then to top it off the curtain had several hooks broken that the morning sun was beaming through early morning! And because of Covid there is no buffet breakfast and you can only order off a menu. So the value isn’t there. Wouldn’t recommend paying for breakfast. So stay to say we were very disappointed with our stay!

A nice resort but the studio rooms are in need of a refurb. Furniture and rooms a little dated. Booked a standard studio, requested for upgrade and room with good view. Didn’t get the room category upgrade when we arrived but did get a room with a view of the pool. This resort don’t supply in room complementary bottle water for platinums. As we arrived late, after checking in around 6pm I went to the restaurant to make a booking for dinner. The elderly lady who served me told me they were fully booked. I asked if I could order and sit at the tall table in between the restaurant and bar and was told no coz the table belonged to the bar. So we ended up having dinner at the bar which was just across from the restaurant so we have a full view of the restaurant. While we were at the bar, the restaurant was quite empty. It was empty the whole time we were eating at the bar. So after our dinner I took a photo and the lady said to me they had no shows. The booking didn’t show. No point telling me that when she realised I was taking pics. The food at the bar definitely can improve for a Pullman. The pizza was like a Coles brand pre-made pizza. The grilled salmon on Turkish bread was tasteless. We’ve actually never had food of this quality at a Pullman. The food served at one of the Mercure we stayed previously was much nicer than that. The next morning we met Lachlan, who was very helpful. Lachlan’s customer service was exceptional. He truly understood what good customer service was all about. And he understood the different status levels in Accor plus. If things improve where they need to improve, including people skills (referring to the restaurant staff that night) Pullman Magenta would be an exceptional place to stay coz the location is awesome with the beach near by.

Pros: We booked over the phone for a room the same day, and got a slightly discounted rate. We checked in after reception closed but we got our key and found our room easily. We appreciated the lovely complementary chocolate. The main room was clean, modern and fresh looking, and the kitchenette contained all you’d need to make a meal. The bed was comfortable and the sheets were crisp and clean. The TV was huge & had plenty of channels. Over all it was fairly good value for an overnight stay. We didn’t get a chance to use the pool area but it looked really inviting. There seemed to be some good options for dining within walking distance, but as we had a car it was easy to drive around town. Cons: the bathroom could use an update. It was fairly clean, but was dated. There were signs of mould in places and somehow there was a small amount of water leaking from somewhere when the shower was used. The shower head was over a bathtub, which we dislike (especially my 6’4’ husband) because it feels pokey. They may have rooms with stand alone showers, so next time I would ask for this. I didn’t see a lift so if you have heavy luggage it might be better to ask for a lower room rather than lug it up flights of stairs. They require guests to empty their rubbish into the large bins downstairs- we didn’t realise this condition as it is listed in their check in paperwork, which we didn’t see or sign till checkout due to our late arrival. The staff said it was fine though which was nice of them.

A one-bedroom suite with sea view and pool view is set, but in fact, you can only see the sea by going to the terrace. What you see in the house is the guest room opposite... The room facilities are very complete, refrigerator, washer dryer, and jacuzzi. The kitchen has pots and utensils, and the stove is very convenient. There are many restaurants nearby and IGA supermarket is within walking distance.

Very good very good! I want to have a good rest I still like living together...

After the hotel was booked, the confirmation given by Ctrip was invalid. After arriving, I was told that there was actually no room. Fortunately, a guest called in to cancel the appointment. This was a successful check-in, and it was a room next to the front desk. Noisy, not very comfortable sleeping.

I booked a family room for myself, husband and two adult children. The accommodation was advertised as Executive Family and $20 extra Deluxe . The rooms looked large in the pictures. What we got was ordinary double room with two single beds. A recorded message when we called Reception. After dinner still no-one in Reception. So my husband and children showered which is beside the toilet with one of those tiny sliding doors. I am a large woman. Whenl tried to enter the shower l could not pass through the half door. We went to see Reception at 0900 hrs and explained my problem asking that we be allow to pay for the one night we had used and the lady said that it was not possible. She offered the use of a disabled shower but the room was too small for the four of us. We were told to go to our room and Reception would contact us. A housekeeper brought us the key for the disabled room and l was told that l could only use the shower we couldn't have the room as it was booked later in the day. The lady at Reception said that it was a thirty year old motel and this was the size of the rooms but it is not what is shown in the pictures We told reception that we were leaving and asked again that we be charged just for the time used and she said no. I were charged the two nights. The rooms are small, the shower was small and the staff were disinterested in helping. If the excuse was the thirty years of age of the Motel then perhaps the rates should also reflect this, which they did not.