1717 Leonard Street, Dallas, Texas, United States
"Hoped for more, but left disappointed. Let me share my two-night experience: Pros: - valet experience was a highlight and worth noting: professional, friendly, and prompt. I was even greeted by name the following afternoon! - beautiful design and decor. Cons: - cold front desk and 'restaurant' staff. Check-in consisted of three employees standing at the front desk staring at me (without saying hello), while another assigned our room. I finally said hello to break the stare and awkward silence. - breakfast was a pathetic attempt: two stale croissants, luke-warm yogurt, and bottled water ($24). I stayed at a Home2Suites the night before and they offered WARM breakfast sandwiches and bagels from a local cafe. Likewise, other full-service hotels are operating their full-service restaurants. The first morning no one was in the restaurant, but the items were sitting out on the bar. I was told it was either grab-n-go or we could sit at a table. Not a soul was around, so we grabbed a couple of items and sat at a table. No utensils, so I managed to find some below a POS station. As we were almost finished, a guy appeared out of nowhere and welcomed us. He then brought over plastic utensils and made it a point to mention the hotel is only using plastic. - the toilet lid obviously was not attached when housekeeping cleaned the room, but they placed it on the seat anyway. The lid slid off on the floor the first time we used the restroom. - no mention of Gold status or benefits (breakfast, upgrade, etc.). The first room was the size of a broom closet. Called down and asked for a larger room. Asked the front desk about breakfast benefits and the lady was clueless. - Checkout took forever: elevators are extremely slow, front desk was trying to assist a line of four customers with only one person working. - Room took forever to warm up. Set it on 74 and four hours later it finally reached 72. - The tablet used to control the temp, lights, and TV would be great if it worked 100% of the time. - Requested for the room to be made up, but they were offering limited housekeeping (understandable). Was told they'd send up fresh towels and toiletries. Never arrived. Used the tablet to request these, which had to be done one item at a time. They eventually arrived. - The shower design is awful: when exiting one must be mindful to avoid the large pool of water on the tile floor. They should offer actual bath mats so guests don't have to stand on a completely soaked and soggy towel. Or, find a better way to seal the shower door. - Spotty wifi. Used my personal hotspot for part of the trip."
"Go to Ellie's at Hall Arts Hotel in Dallas' centrally located Arts District for any meal (I've been to Saturday lunch and weeknight dinner) for amazing fresh food, but allow time to tour the museum. Not a literal museum, but a provocative collection of modern art with an actual curator! The lobby, dining room, hallways, patio and conference /party rooms are full of surprises! We arrived in time to watch a magnificent sunset in the light-filled cocktail lounge, and the lights come up on the city as we sat down to dinner. House cocktails are all originals - ours was topped off with ginger kombucha - but don't miss the wine selection from the Hall family vineyards in Nappa! Everything offered has a unique twist - Even the bacon biscuits and Vermont butter were special! All in all, we were delighted and inspired by the inclusive, affordable, friendly experience! Special note to theater patrons: Avoid being late for curtain! According to dining room Manager Danny, you may valet park your car at Hall Arts, enjoy a fixed price three course meal for $38.00, walk across the street to your show at Winspear, AT&T, DTC, or Moody, then come back for your car afterwards.... and maybe even enjoy a night cap! "
"Brand new & already seasoned for a marvelous getaway from the norm!! We stepped into the gorgeous Hall Arts Hotel and was immediately surrounded by staff welcoming us with open arms! Totally Texan friendly welcome but modern in every way. The rooms and bathroom are perfection— felt like sleeping in a dream with artwork touches everywhere. I even loved the crinkled chambray wallpaper in the washroom. The highlight was eating at their new restaurant Ellie. They were extremely busy but found a way to accommodate us for dinner. We had the most delightful server we nicknamed Edward the Prodigy. He was genuinely warm & friendly— a dedicated world changer. My husband had the fabulous pork chop and I swear I saw a glimpse of a tear how delicious it was. I had the maple glaze salmon and told Edward it was probably the best I’ve ever had! Ever. We split dessert their now famous banana cream pudding pie. Everyone was SO friendly and treated us like family for the 2.5 hours we lavished over our meal and relaxed together. We can’t wait to come back! Thanks for making our romantic getaway REALLY perfect in every way! "