Top 10 The Chamber Hotels

Fantastic service from the staff. Love the toiletries and bug repellent spray from the resort's spa, even though we weren't into spa treatments. The restaurant menu is limited, but the food tastes good. There's not much to see if you're into snorkeling, but kayaking and paddle boarding are fun alternatives. The island is easy to reach from Kota Kinabalu city center, but you wouldn't be able to see sunrise or sunset from here. Evening high tide brought some debris to the shore, but the resort would clean them up in the morning. And they have buffaloes to deal with sandflies.

I've had the privilege of staying in numerous Shangri-La's throughout Southeast Asia, and this particular one felt somewhat dated and in dire need of modernisation. I could see signs of improvements in progress, with sections that appeared to have already received a facelift. On my first day, I ventured to the sauna, only to find the temperature so lukewarm that I couldn't even work up a sweat. I voiced my discontent, and I'm pleased to report that the issue was addressed promptly by the next day. One aspect that left me somewhat disenchanted was the interaction, or rather lack thereof, between the staff and guests. It didn't quite embody the exemplary service one would expect from a high-end 5-star establishment. However, there was a shining exception to this observation - Addy, who was stationed at the breakfast area. Addy demonstrated a commendable level of attentiveness, engaging guests at their tables and ensuring needs were met promptly. Whether you required additional items or sought information, Addy was the person to turn to. This kind of service truly exemplified the standard one would anticipate from a hotel of this caliber. I did have an enjoyable stay, but for this hotel to remain a five star there is room for improvement.

Great resort. We stayed at ocean villa 30 for two nights. Well maintained and special place. The staff are truely amazing. A special thanks to Karl the resort manager for listining to our feedback and returning some good karma. Also many thanks to the restaurant chef for the best food we had so far in Malaysia. Some small improvements: - airconditioning is a bit too loud even in sleep mode to keep on during the night - during and after a tropical rainshower the plumbing could not take it anymore, we accept that, but not the smell it gave inside the room. The positive: - free water sports, kayak, subs - kayak to the mangrove, do it yourself - breakfast at your own jetty - very good food, best value for money - sevice orientated staff all around taking very good care of you - daily plastic cleanup from the resort. Remember it is not their waste. They do anything to minimise the plastic footprint, even providing your own drink bottles - very clean rooms, great beds, amazing bathroom - only a short boat trip from KK away Terima Kasih Echoresorts :)

Overall our 2-night stay at Hyatt Centric KK was comfy n relaxing. The lobby n top floor lounge ambience is excellent~feeling of calmness. Rooms are spacious n clean with beautiful sunset seaview. We especially like the bathroom with sitting bench~ a considerate design for guests who prefer to sit n shower. Restaurant staff were very well-mannered n helpful. The hotel is well located just opposite the Sabah Suria shopping mall, so it's very convenient if you wish to dine out or shop around…

As a long-distance couple that can only meet with one another once every one to two months, choosing where to celebrate my girlfriend's birthday was even more important for me, and I can say with full confidence that I did not choose wrong in staying at Shangri-la Rasa Ria. I contacted them prior to my visit about possibly helping me out with planning a surprise and celebrating the birthday, and the staff were all extremely supportive and cooperative in planning out the details. On the day of the surprise, we originally had planned to have them organized at one of the outdoor bars overlooking the sunset, but because of heavy rain, the staff all helped me reorganize them at the lobby bar, with the band singing the Happy Birthday Song together with the staffs and the other hotel guests joining in. The overall experience was also absolutely wonderful, and we enjoyed the 4 nights we stayed there. Perhaps if there is one thing to keep in mind, it would be its location, as it is situated about an hour's drive from the airport and the city center (if not more depending on the traffic).

We spent 3 nights at Gaya Island Resort and had a great time, I thought I would write a review because there are a few things worth considering before you go. Firstly, the place itself is amazing, the staff are super friendly and caring - probably the most professional I have ever experienced in my many years of travelling. So all in all it was a wonderful stay. The things worth noting are as follows: 1. The sunbeds, I think may have mentioned it and it's worth mentioning again - there are nowhere near enough. When you pay and arm and a leg to stay at a beautiful resort it is annoying that they haven't found a way to add more sunbeds. People get there early, throw on their towels and stay or disappear and the seat is gone for the day. This is a solvable issue and the resort should so something about it. 2. Check in is after 3 - could be later - and it's not flexible, so if you are arriving earlier be prepared to sit around waiting for your room. It would be nice if they could flex a little as waiting hours for a room without your bags is not a joy, but it is what it is. 3. Eating - you are on the resort, so you are eating in one of their restaurants - no other options available. There are a few restaurants so not really a problem (we did the hot pot restaurant and it was great), but good to be aware. By far the most expensive places we ate in Malaysia, but I guess given the quality of the resort it wasn't a surprise and the main restaurant is reasonable enough. 4. Activities - my wife and daughter did the cooking class and loved it, we did the night walk - which was fun and me and my son did the coral garden. The Coral garden was fun and I was lucky to see a big old shark. However there is a large amount of plastic floating on the surface of the water that is quite concerning and makes the whole place not feel so clean. The corals and fish look healthy so may be fine, but be prepared to swim through bottles and crisp bags to see the fish. The local resorts and local authorities should really work together to resolve and you pay the tourist tax, so not sure where that's going, but not to plastic clearance by the look of it. Hope that's helpful. all in all, it's a beautiful place to stay, could just do with a tweak here and there to make it even better

This is the first complaint review I leave while living in Kota Kinabalu for the past eight years. I booked for a sleepover party I made to celebrate the 16th birthday of my beloved daughter and friends. The connecting room, birthday decoration, and extra bed that the hotel specifically requested were not prepared, and above all, the smell of mold from the room was shocking. I am an asthmatic. I couldn't complain in front of happy children, so I had a terrible night. When I woke up in the morning, the children also had a hard time with the smell of mold. I felt sorry and ashamed to my daughter and friends. I talked to the staff about the situations while checking out, and they told me to leave a review. Room numbers 7331 and 7332 must be checked.

The staff is very nice and helpful. There are many good restaurant inside the hotel. The breakfast is very good. Overall, the service is very good and the swimming pool is excellent. Next time I will choose this hotel again.

Very relaxing 2 night stay as part if our trip around Borneo. The rooms are spacious and comfortable (a little dated) and the hotel has a rooftop bar that provided us with views of one of the best sunsets we have ever witnessed. The hotel were also kind enough to offer us a free welcome drink at the bar along with a cake to celebrate my birthday. The staff are very friendly and attentive.

Location is excellent just right in front the sea and the main jetty to islands. Resort has in house tram to send guests to their next door club house building. We got a room balcony with golf course view plus can see airplanes fly over for landing, very relaxing.