Top 10 The Duke of Buckingham Hotels

Overall we loved our stay. The booking experience was good - we received plenty of reminders and pre-visit details so that was all good. I even had a phone call which I appreciated - seemed more like the personal touch. The hotel itself is very new and near a new housing development (not yet finished). I am sure it will be finished soon but it wasn't really the kind of place to go for a wander straight out of the door. You could definitely drive to nearby country walks though - and it is mega convenient for Bicester Village and Blenheim (though check the Blenheim prices before you go - it was certainly more than I thought it would be, and that was just to enter the grounds). Check in and the welcome drink were great - very kind and friendly staff. Check-out equally good because my husband and I messed up the dinner credit but the staff sorted it out very professionally so it was fine in the end. The room was good - fitted out to an excellent finish and had everything we needed. The only issue we had was that the bed was much narrower than what we are used to so didn't get a good night's sleep. Probably our fault for not checking the room description though. Our dinner in the hotel restaurant (Baton) was delicious - my husband just received the wrong starter and I think there was something missing from his main course. There were quite a few menu items not available though which was a shame because they looked like the best ones. Anyway what we did eat was amazing. The scotch eggs stole the show to be honest - absolutely knock-out! The restaurant itself is absolutely beautiful - worth a mention. Breakfast was literally the best I have ever had in a hotel (also in Baton). Although the selection was small, I have never had such perfect quality pastries or cooked breakfast. I must admit I am extremely fussy, so this is no mean feat. Well done chef and team (NB even the coffee was spot on and I am a massive fuss-pot in that arena too!).

The environment of this hotel is really good. It is close to the golf course and has a free gym. The rooms are quite large and clean. One large bed and one small bed are suitable for families, but it is far away from Bicester Village, about 9 pounds.

Very good, very satisfied

Was perfect for the use we needed. Spent a day in Bicester village, hotel is 2 mins from the shopping village. Very nice inside and was a great place to relax after shopping. Only bad part is having to pay for parking.

I booked this hotel as part of a package which included afternoon tea and tickets to Bletchley Park. This was meant to be a special treat for my husband's 60th birthday. I was impressed by the photo of the Deluxe Double room on their website. A couple of days before we went I gave my husband all the info, including the photo of the room which I was expecting. We set off on our almost 3 hour journey, excited for a luxury break. We arrived a little early for check in so decided to have our afternoon tea whilst waiting. The tea was lovely, very filling and the Laura Ashley tearoom was as beautiful as the pictures on their website. We checked in at the beautiful reception area, walked through the lounge area, saw the bar and restaurant on our way to our room, again beautifully presented, everything we expected from a luxury 4 star hotel. Sadly, that's where it stopped. We were first shown to room 104, our deluxe double. It was disgusting. Filthy carpet, thick black dust in front of the furniture, what appeared to be a large orange/yellow vomit stain on the carpet, stained and ripped soft furnishings. The bathroom was no better, broken toilet flush, rusty shower fittings, rusty light fitting, split and peeling woodwork and paint peeling off the walls. The deluxe double room was not what was shown on the website. We immediately asked to be moved. We were moved to the room next door. Again, this room was as filthy as the other, again cracked woodwork, peeling paint round the sink, a used cottonbud on the floor by the bin, the two 'leather' chairs that had fabric that was cracked and missng on the seats and arms and was only fit for the tip. The window seat waa stained and ripped and surfaces and carpet again thick with dust, and still didnt look like the room I booked. At this point I rang the agent we booked through. They spoke to someone at the hotel as the General Manager - Andrew - wasnt in. The staff member then came and said they were moving us again, to a ”Premier deluxe room” a free upgrade apparently and also offered us a free drink in the bar, which we declined. Hallelujah!! Spoke too soon. The premier bit presumably applied to the nespresso machine, the trouser press, and the canopy thing over the bed which wasnt present in the other rooms. However, on first look it did appear to be more acceptable and the bathroom was at least clean. The bed area was not great, the curtain/canopy thing over the bed was thick with dust, the hospitality tray was also thick with dust, the nesspresso machine was unusable due to its covering of thick dust. It was, sadly, tired and dirty and baring no resemblance to what we booked. The room wasnt serviced at all during our 2 night stay. By this time it was 6pm, we'd had a long journey and there was no other choice but to accept the room. The following day we spent at Bletchley Park which was amazing. We left as early as possible the following morning. Now here's the interesting bit - on checkout I asked, whe

I stayed here for two nights for a business expo. The hotel is clean, fresh and modern. The rooms were equally the same, with plenty of space. The bed was very comfortable and I had two great nights sleep. I had a couple of drinks in the hotel bar which were incredibly expensive but I suppose the corporate area explains that.

The receptionist was veey Ffiendly and helpfu atl check in. The Room was nice and clean and the bed was really comfortable. Would definitely stay again