Top 10 The Evergreen Hotels

Breakfast is the same every day, and the location is next to Syracuse University. The decoration facilities of the hotel are relatively outdated and the bed is too soft. We booked it for 4 days. We couldn't stand it until the third day and we had to change the hotel. Ctrip’s policy on room reservations is not flexible enough. When encountering special circumstances, they need to communicate with the hotel. They will refuse directly. We negotiate with the hotel and the hotel basically agrees to refund one day’s room rate. As long as Ctrip communicates with them, it’s fine. Ctrip customers directly Tell us that because we ordered no refunds, we can't communicate and feel depressed.

We had asked for a room not facing the highway and we ended up getting a room on the highway. Way too noisy and kept us up quite a bit, also woke up the kids. Pool area was quite dirty, same Band-Aid and tuff of hair in the same spot for two days. The pool itself also had quite a bit of hair. Bar hour was good, general cleanliness of the rest of the hotel was also good. We had issues with hot water, it seemed to run out then come back randomly. Passed on these same comments at checkout. If it wasn't for the proximity to the mall, I wouldn't recommend this place.

The location in Syracuse Campus was great, as the purpose of my trip was to help my daughter settle in to her dorm in Syracuse University. It is also close to Marshal Street where the restaurants are in the Campus. The hotel allow us to check-in early just before 2pm, which was great for us and that gave us more time to shop for needed stuffs for my daughter. Room was clean and spacious and I like the bottled water provided, which most hotel in Syracuse does not.

Except that the bed is too soft, everything else is very good ～ Parking: Family hotel opened for more than ten years, there are many parking spaces at the door Room Size: Room size is OK Room facilities: The bed is too soft, the others are good. Of course the coffee machine is a bit dirty. Breakfast: Breakfast is available at six o'clock, and it is still rare in this remote mountain village. There are quite a lot of varieties. Gym: The gym is 24 hours, which is really friendly to me with jet lag. Cost-effective: The overall price/performance ratio is very good ～

All staff at the front desk were friendly and helpful. Very clean. Didn’t have an opportunity to use pool or gym but they looked very clean. Wish there was a better selection for breakfast and the beer/seltzer selection was low. Not terrible. I would definitely stay again!

August 2021 we stayed at Residence Inn Armory Sq. We were moving my last child into Syracuse. Needless to say I was a wreck. Leaving one day I happened to meet Mel. She saw my sadness empathized with me…about my baby and empty nest. I was crying she asked if she could give me a hug & I was so grateful for it. Then she said you need chocolate. She got me a Snickers bar for my ride home. She left me with parting words if I need anything to find her “Mel I’m always here” Fast forward Feb 2022 we returned for a visit. Ad soon as I saw Mel I approached her to thank her. To tell her home much her hug & kindness helped me at a hard time. She remembered giving me the Snickers bar I didn’t. She then said I’m going to give you another. A Snickers and a hug our tradition. We chatted for a while before I left . What a wonderful lady! Additional comment she graciously handled an extremely rude customer earlier in the day with grace & professionalism

Very good hotel with new facilities and large rooms. The services provided are typical American hotel services, but they are sufficient. Parking is easy, and there are many American fast food and Chinese restaurants nearby.

No free breakfast, it seems like 11 knives per person.

Very happy with our room and the cleanliness of everything. Staff was very nice and accommodating. The one glitch was driving past the entrance due to the sign location. Breakfast buffet was good. We really enjoyed our stay.