Top 10 The Glen Hotels

It is only over one kilometer away from the 05 version of ”Pride and Prejudice”. Walking along the path, the scenery is excellent. The hotel is clean and tidy, and there is a country pub downstairs with Western food. It is much cheaper than the nearby Cavendish Hotel.

We stayed in one of your beautiful rooms - Whitley Neil - last night for a dinner, bed and breakfast getaway and what a brilliant time we had! The food was incredible (stunning flavour and presentation!) the room was warm and so well equipped (you've literally thought of everything from corkscrew to hairdryer!) but most of all we loved the incredible welcome. We felt right at home from the moment we arrived and only wish we could have stayed longer, we both said we're booking two nights next time! Alex there aren't many pub owners like yourself these days, who work so hard alongside the team of staff whilst still lighting up the room with banter and a smile. Hugh is also a huge credit to your pub and hotel. He greeted us with a lovely and friendly manner on arrival and later asked us after dinner, ”Have you been well looked after?” That question summed up our stay. No corny scripted service, just a beautifully genuine experience of great food, great service and a great sleep - what more can you want? Thanks guys, we'll be back!

Spent a night here as an add-on for an event at city hall. I've visited the spa & health club previously & thought I'd make an afternoon of it before the event as I work locally. Check in is Usually 3pm however, after arriving at 1:20pm and politely asking if I was able to check in now I was very kindly allowed access to the room by the friendly, helpful Wiktoria on reception. This allowed me to chill out a bit after an early start & get changed to use the pool & saunas as I waited for my friend to arrive. Room had a nice view of the old town hall, twin beds, a mini fridge for milk & wine and rather helpfully, a separate bath and shower which is rare these days. Fairly clean however, when I moved one of the beds there was a thick layer of dust beneath it. Also the carpets & furniture are looking very tired now. It could certainly do with a freshen up. Also, no hand soap by the sink however, there was body lotion. The windows do not open but there is temperature control. Personally I found this rather noisy and had to switch it off to sleep. Spa area is okay but again, looking rather tired with old carpets and lots of dark wood. It's rather maze-like layout isn't be best either. Lockers are now available poolside for guests with a self locking system. Pool was clean enough with lots of loungers and chairs to relax. Sauna, ice room and steam rooms are for some reason unlit which I find interesting.... It's a mainly wet area and chances of slipping are highly likely so....maybe a little light? Generally clean though and not too busy being midweek. Lifts were out of service when we returned to the room late that evening, so we begrudgingly climbed the stairs to bed and hoped that they'd be fixed in the morning when we left with our heavy bags. Unfortunately they were not, and so a trudge against down the stairs was required. Not the best. Overall a nice central location but at £96 midweek (booked in advance via booking.com on a rewards rate) I think it's a bit steep for a substandard room and mediocre health club. Would I stay again? Yes, but for half the price.

We were visiting Sheffield on my birthday so treated ourselves to a night at Brocco. We stayed in Nightjar’s Nest and had an excellent dinner in the restaurant. The bedroom had underfloor heating but it was off and quite chilly in the evening, so we were surprised when at 05:30 the room was so hot that it woke us. After turning thermostat down and opening a window we managed a bit more sleep. At 07:20 we were woken again by a knock at the door. We ignored it but it persisted. On opening the door there was a fellow-guest who said she was looking for “reception”. Bit late for panto season … but it was behind her! We told the person on reception about our disturbed sleep and got only an apology and a comment that “the night porter usually sorts out the heating but he’s on holiday”. Given the cost of the room this response was disappointing and seems out of line with the high standards in the restaurant. (Complimentary breakfast would have seemed the very least you could have offered.)

Had a fantastic stay for a birthday treat. My self and my friend stayed in a mezzanine suite and it was perfect!! We were greeted by Ella at reception, she was really friendly and helpful. After checking in we nipped to the bar for a quick drink before going out for our meal and the team member on the bar (sorry I didn't get his name) was again really friendly. The room was clean and spacious! The location of the hotel is fantastic.But the main thing for me was the customer service. Each team member we encountered was polite and welcoming. We will definitely be back soon!!

The hotel is on the road, it is better to find, there is a parking factory, free parking. There are no other facilities around. No car can basically live. There are no stairs up and down the stairs, and luggage is taken. Low cost performance

Lovely room shame guest are inconsiderate! Otherwise a perfect stay