Top 10 The Groves Hotels

All ok except assigned a disabled room for no,reason. All bathroom fittings low level to accommodate wheelchair users which were difficult to use if not in wheelchair also the water tap for showere was very stiff and virtually impossible to turn,off when wet. Room service food very limited due nil chef. Parking worked well but was an extra cost I wasn’t expecting till just before arrival.

Having been fortunate enough to have enjoyed a few previous visits to the Grosvenor for afternoon tea, there was one stand out difference this time...and that was the exceptional service and attention provided by Kimberly and her team. Whilst the afternoon tea was its usual high standard, Kimberly's attention to detail and personal interaction was outstanding and we were made to feel so special its made our day and weekend! Thank you to all the team and we'll see you soon.