Top 10 The Plate Hotels

The hotel is very cost-effective, the room is clean and tidy, the location is good, next to the Yale green space, choose the high floor, you can also see the sea. There are a lot of restaurants around, and there is a good taste of Sichuan cuisine, and the business is very prosperous.

The Graduate at New Haven has a great friendly professional staff team who were courteous and helpful. Everything is kept very clean and efficiently run. Be aware that there is no restaurant in the hotel, only a cafe. That is probably the only drawback, but there are plenty of other places to eat located very close by.

I just returned from spending 2 of my free night awards. Many hotels will assign the worst room when paying this way and this was definitely not the case here. Due to all the negative reviews I read, I was a bit nervous and called the hotel and spoke to a couple of people. They were very honest about what to expect. In fact, although it could use an update, the room was just fine (and I'm picky) and totally immaculate. I had white socks on and my socks were just as white walking around the room. Actually, I was shocked that it was so clean and there wasn't a speck of dust anywhere. Now to the best part, the staff. They are wonderful and extremely friendly and helpful. There never was a shortage of staff either. Every person I encountered had a smile on their face and couldn't be happier to help. I enjoyed just chatting with them. I only gave the Courtyard 4 stars instead of 5 because the rooms are not that large , they charge for parking and basic toiletries are provided. We found the location convenient for walking around during both day and evening. I wouldn't hesitate to stay there again.

The last time I stayed at this hotel was in June when I had an appointment at a nearby medical building. At that time, I had difficulty showering in the morning because the lower border of the shower directed water out into the hotel room instead of back into the shower. I used every towel in the bathroom to try to mop up the mess on the bathroom floor and ran to keep my appointment. As I approached the room where my appointment was, I heard another woman explaining that she was late because of the same problem with the shower in her hotel room. When visiting the hotel this week, I was happy to see that the bathroom was remodeled with a sturdy class door leading to the shower. Unfortunately this time I struggled with water temperature and finally resorted to taking a lukewarm shower. The front desk sent a man to look at the hot water problem and her suggested that I run the water for 5 to 10 minutes before showering. The problems with showering are unfortunate because this is a lovely hotel, clean, nicely decorated, comfortable, and quiet. The staff are polite and ready to help. Since I am visiting the area for medical appointments, it is important that I bathe before the appointments and this has been a bit of a problem during my two stays at this hotel. I would try staying at this hotel one more time because I believe it has the potential to be a hotel deserving of a higher rating.

This hotel looks promising when you walk in, with high ceilings, spacious, airy common areas, and subtly modernistic décor. First, the good points about my week-long stay: the staff was friendly, check-in was fast, the room was clean, and it was nice to have daily housekeeping, which I had started to think was a relic of the past. I also liked the spaciousness of the suite I was given, with its vaulted ceiling and full kitchen area with sink, microwave, dishwasher and stand-up refrigerator--downright luxurious! The included breakfast every day was welcome--I especially enjoyed the plentiful fresh fruit bar. How often do you see fresh (not frozen) berries at a hotel breakfast bar? However, what started as minor annoyances became major gripes as the week went on. Some lights in the room didn't work, and a few switches appeared to be dummies, controlling nothing. The bathroom venting fan ran continuously and loudly, so much so that I had to keep the door shut. When I complained maintenance staff did come to look at it but afterward I still couldn't turn it off, though in fairness it did seem somewhat quieter--maybe it's not supposed to be switched off? Which leads me to the biggest complaint of all, the noise. I was assigned a room on the ground floor in a well trafficked corridor, adjacent to a door that led outside to the parking lot. Every time someone came in that door or entered or left one a nearby room I would hear a loud ”thunk!” as a heavy latch fell into place. I could actually feel the room wall shake every time this happened. If an establishment is going to install doors that swing shut so hard, the acoustic treatment of all the walls needs to be a lot better. By the end of the week I was desperate for some uninterrupted sleep, and couldn't even use the earplugs I had brought with me because housekeeping had thrown them away one morning. If I were ever to try this place again (not sure I will) I would make sure I got a room not on the ground floor and way off in a corner somewhere.

I chose this hotel based on its online photos, indoor pool with water slide and decent reviews. We were a large group all attending a wedding nearby. And the rest of the group all booked at this hotel after we did. Huge mistake. First, we planned to spend the day of the wedding by the pool with the kids until I read here that you have to book a ONE hour time slot. Not only that, but when I called the hotel to confirm I was told you can’t book ahead, or even at check in. Booking doesn’t open until 7AM the morning you want to use the pool. So if you want to guarantee a big group gets in at the same time you have to set your alarm for 7AM, and wake your whole room calling down to the front desk. I tried speaking to a manager beforehand, but only got the run around. When we checked in Friday night around 8pm, we called down for a pack n play and were told they were all out! Apparently they have THREE cribs for over 100 rooms. Front desk told us it’s a common problem at the hotel and we should have checked in earlier as they’re first come/first serve. They were ZERO help as to where our baby was supposed to sleep that night, and acted like it was our fault for having to work and then drive into town that night. If this is a common problem, why wouldn’t they just buy a few more cribs? They could have Instacarted one that night. We had to go buy a crib! When we moved the chair to fit the pack n play we bought we found dirty, open food wrappers with food still in them! My toddler has food allergies so this wasn’t just gross, but also dangerous for him. When we ran out of shampoo/conditioner before the wedding we called down to housekeeping, no response, so I went down to the front desk. The receptionist literally told me I’d have to “stalk the housekeeper” to get some, because she didn’t have any. Luckily, a manager stepped in and did say she’d send some up. But that was the basic attitude all weekend, the guests problems are not their problems (even though they were hotel related). There was also a domestic incident at the hotel that night that involved screaming, yelling, dog barking, and required a police response. This, of course, wasn’t the hotel’s fault. Overall, though, look elsewhere and save yourselves the hassle. ESPECIALLY if you have a baby.

Always great to stay in Residence Inn!

the room was clean and didn't look like a motel it felt like I was really on vacation although I only stayed in my hometown. The desk was accommodating and the breakfast was a plus gave me the option to choose a variety of things. This place had a pool and a workout room close to the highway and a few restaurants it's a live place so you won't feel like you're lacking excitement.if you're looking for a nice place to stay this is definitely it me and my boyfriend wanted to go somewhere that was nice in that had nice linen. It was a great stay hoping to stay again if I can find a discount.