27 St. Stephen's Green, Dublin, County Dublin, Ireland
2.0km from Guelatao station
"My partner and I had planned a weeklong trip to Galway, our only vacation planned since the COVID restrictions began in Dublin back in March. We were excited to travel and reclaim some semblance of normalcy in our lives. But restrictions were raised and made our trip out of the county impossible. Deciding to be impulsive and treat ourselves, we realized a dream of ours instead: a week at the Shelbourne. We expected the beautiful hotel room, the incredible food, the elegant interior. What we didn’t expect was the celebrity treatment we received from every single member of the hotel staff we interacted with. On one of our first days we got lost on the way to the spa and asked someone cleaning a room to point us in the right direction. Instead, she led us there herself. And when we happened to see an interesting meeting room as we passed, the assistant bar manager Andrew Taylor took us on a late-night after-dinner tour of the Shelbourne himself to find it (based only our vague recollection of “a red room with lots of paintings”). We had planned on one spa day, but enjoyed our massages and relaxation time (champagne in hand) so much that we added on another. Definitely do not miss out. Every measure felt taken to ensure a safe and worry-free stay, from the temperature checks on the way in, frequent hand sanitizing stations, face masks and face shields abound, and time-limited dining. We felt so isolated from the outside world that, at one last coffee in the Lord Mayor Lounge before checking out, we admitted to one another we had forgotten entirely about the gravity of the pandemic. Though I’m sure these unprecedented times led to some truly unique experiences (like playing boardgames in the Lord Mayor Lounge, having the entire No. 27 bar to ourselves, enjoying a long conversation and delicious cocktails courtesy of Luke Boland in the 1824 bar, enjoying Afternoon Tea alone in what would have been a sold-out room), I am sure that when we return we will receive the same level of professional and welcoming service, no matter the number of guests staying with the hotel. We had planned to dine at an outdoor seating area at a local Italian restaurant, but when the night came we were enjoying a Guinness and boardgames in the lounge. My partner asked if it would be possible to order in, seeing as we’d tried just about everything on the menu, and the response came that the chef would be happy to make us something off-menu, and so we enjoyed a penne with Irish chorizo and finished our game, content not to leave the hotel at all. We didn’t know it, but this was our first interaction with the general manager, JP Kavanagh. On our last night, we had cocktails at the 1824 bar. I was beyond impressed with Luke, our bartender. Being something of a cocktail hobbyist, I tried out some more obscure drink orders, and he was familiar with every request and happy to recommend drinks. We were privileged to be checked in on by JP himself, who recommended the Ch"
"Been to every type of 5 star hotel around the world, but I have to say this is right up there at the top. Well worth going right now given there isn’t to much open right now. Right from parking the car at the front door, greeted by great door staff who took the car off to park it. Advised to give them 15 mins advance if we need the car for anything which was really good to know. Restaurant was great, really attentive staff who looked after you for the whole meal, food was fantastic, I should have went for the lobster option though. Room was v nice and the bar/lounge was nice for few drinks after. Great to have option of Grafton at/Stephens green on your door step, won’t get better location in Dublin. Will more than likely make it a yearly visit. Breakfast also fantastic, got booth which was really good. "
"We stayed at the Shelborne for 13 nights, our stay was more than incredible! Armando and the reception team were extremely nice and welcoming, and made us feel at home from day one. They immediately gave answer to any request we had, they were so kind and the service was beyond expected. The room was comfortable and clean. The pool is amazing, there was a DJ in the pool and at the bar every weekend. Food at the restaurant was very good. Bobby the bartender is a Great personality and gave us the best service! Great fitness center and gym with clean towels and water bottles. We would for sure come back again soon, thank you for an amazing stay AAA++++"