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Top 10 Tropical Gardens Hotels

Top 10 Tropical Gardens Hotels

1




4.3/5
Excellent
10 Reviews
Thames Street, The Quay, Poole, Dorset, United Kingdom
"We are very sad to be leaving today. This hotel is perfect and we can’t believe some of the reviews that we have just read. The bed is big and comfy, the shower is the best shower we have ever used, we loved the beautiful roll top bath and the room (‘Grange’) is very spacious. The food in the restaurant was among the best we have sampled. We tried a few restaurants in the area but always wished we had just eaten at the hotel. There is a great wine list and the staff are really friendly. They were very good at managing our daughter’s milk allergy which can sometimes be really stressful. The lovely Sennen made sure that she didn’t miss out on a yummy dairy free pudding after another restaurant couldn’t accommodate her needs. We loved sitting in the heated outdoor area with fairy lights and we would come back to Hotel Du Vin Poole in a heartbeat. Thank you for a restful stay. Other bits of info- Be sure to take the 90 minute harbour cruise to learn lots of interesting facts about the harbour. The dolphin shopping centre is great for shopping and it’s easy to take the bus to sandbanks and visit the amazing Rick Stein restaurant. A day trip to Corfe Castle is a must but do book in advance as we were left disappointed even on a seemingly quiet Wednesday morning. "
"I had the pleasure of staying at Hotel du Vin in Poole for an early celebration of our anniversary, set up as a surprise by my husband. The food was lovely, the atmosphere divine. I loved the ambience in the bistro with the lights made it so romantic. The staff were very friendly and helpful. We stayed in a suite which took my breathe away. Don't know about you but when I stay anywhere overnight the 1st night I don't always sleep very well. Sleeping in this bed was a dream I slept soundly all night and woke up refreshed. The baths side by side to watch the TV and relax was beyond my imagination. The height of luxury though was the shower. I could have stayed in it all day. My usual preference is a power shower but this was gentle and it felt so right. You feel so clean afterwards, that could also do with the particular brand of shower gel, shampoo, conditioner and lotions they have in the bathroom which excite my senses, especially the hand wash. The various lights in the bedroom meant you could set the atmosphere however you wished. I loved my night at this hotel. Only an extremely short walk away is Poole Quay where you can walk along by the water, see the lights and the boats. Thank you very much."
"Booked the hotel two nights for a business trip to Poole (following tripadvisor's review) and it was just perfect. We arrived there around 4PM after a faire 2 hours drive from Gatwick (check-in start at 3PM), check-in was very quick and rooms were ready, the lovely lady in the reception took us to our rooms (the building layout is quite confusing ). The room was correct and super clean , the Bathroom was quit big ( i loved the old fashioned taps and the L'occitane bathing products). It's an old charming building but acoustic insulation between rooms is really good. downstairs there is a nice cosy wine bar and a lounge next to the restaurant with a nice little terrace (unfortunately it was freezing cold so we couldn't enjoy the outside seating ). we haven't tried the restaurant except for the breakfast , which was really good with nice menu and a buffet as well. The hotel is 5 mn walking from the quay and there are number of good restaurants and pubs within 5 to 15 mn walking distance, so you can go for a nice walk or enjoy a nice drink in one of the terraces with a sea view. If you're planning to stop in Poole, Hotel du Vin is definitively a highly recommended address, the only down point is that they charge you 10 pounds for every overnight parking, i think that the management should really think about it especially with a very small parking with a dodgy access."
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2




4.6/5
Outstanding
10 Reviews
Wick Lane, Wick Ferry, Christchurch, Dorset, United Kingdom
"My sister and I took mum for afternoon tea for a birthday treat. The venue and ambiance was great, the location is stunning, the food was lovely and the waitress was lovely too. The parking experience was not so good. A week after my visit I received a PCN notice from the company who now manage the car park demanding £100, or £60 if paid within 14 days. This came as a total surprise as I had paid and displayed, and had left within the 2hrs I'd paid for. I can only imagine I must have got a digit wrong when entering my registration number at the pay machine. I was with my elderly mum so was trying to be quick, and it was raining. Luckily, although I'd thrown my ticket away, I managed to retrieve it from the bin. The part of the registration number that is printed on the ticket is correct, but it doesn't show all of it. I have of course appealed, and won't be paying the fine, but it has rather put me off going again, as there are other nice places around the area to choose from. I have exchanged emails with the hotel management team. They have been polite but I think the car park is clumsily managed."
"Stayed for one night. Staff friendly, food excellent, room clean and spacious. Good location. No moans at all but we payed £255 B&B and the couple of little things I’d expect for this money are; tissues in room/bathroom, a fridge for keeping water cold, no offer of newspaper in the morning (I forgot to ask but receptionists at good hotels usually prompt these sort of things) and a powerful shower. Hotel branded umbrellas (they’re missing an advertising opportunity here!). As I say little tweaks but nothing that spoiled our stay. I forgot to mention the cracked tile in the bathroom on checkout . Too many dogs for our liking but that’s a personal thing. Would recommend."
"We have recently had a five night stay at the Captains club and we had a fantastic time, we originally booked a three night stay in an apartment room which had a couple of issues but Juliet, Nikki and Tim sorted them out to our satisfaction, we then decided to extend our stay by two nights, unfortunately the room we had wasnt available but again Nikki and Juliet went above and beyond to juggle rooms so that we didnt have to move rooms twice in two days, the food was great a special mention to Harry and Valter who were excellent, all in all a fantastic stay, a couple of small things need updating but I understand that a renovation is planned. We will definitely be back!"
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3




4/5
Very Good
10 Reviews
73 Haven Road, Sandbanks, Poole, Dorset, United Kingdom
"My husband and I have been regular guests at the Harbour Heights for years. We celebrated Valentine's evening here and stayed over. We are delighted that the fine dining restaurant has returned. We had been so disappointed when this closed in 2019. Thankfully the hotel management have listened to customer feedback and it is back! Our room was comfortable and exactly as we would expect. Food is excellent...although my main course was only just warm enough. Sadly, the standard of customer service particularly in the bar and restaurant has slipped. It is no where near as good as it used to be and we speak from years of experience as guests. Personal service and attention to detail has gone. In particular the buffet breakfast service was shockingly poor. A rather miserable, grumpy older waiter huffed and puffed if you dare ask him for something, the younger staff were trying hard but had no support and no clue, cluttered unclear tables looked awful, empty serving dishes on the hot buffet. I waited ages for fried eggs then gave up. There was no milk, no orange juice, no pastries and horrible coffee. It really wasn't a great breakfast experience. I do hope the hotel can catch this problem and rectify it before it's too late. We love the Harbour Heights and I would never have dreamt it would free fall from excellent. You really can't just rely on your stunning location and view."
"Had a lovely set 4 course meal for Valentine’s Day. The service was excellent we never had to ask for a waiter to the table. The 4 courses are definitely worth the money & we also had fresh oysters! Wine was delicious as was the food, the deserts where amazing. Would definitely do it again. "
"A really nice stay and only the one way system and the need to wear masks reminded us of the covid. Friendly helpful staff and a nice comfortable room. We particularly enjoyed the in house Chinese restaurant. Very reasonably priced and free parking if you book direct."
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4




3.9/5
10 Reviews
161 Banks Road, Poole, Dorset, United Kingdom
"I found this hotel to be a bit quirky, a bot old fashioned and in need of a refresh, Clear effort to deal with COVID restrictions but is not always easy to follow - we found the breakfast routine quite amusing where you need to choose which sauce or milk you would like before you choose what you are eating! Location, whilst beautiful, is quite isolated and need a car to get to anything outside the hotel. Our room, which although large was quite poorly finished and definitely needed some attention, probably not been refreshed for a long time. Temperature of the room was the most annoying as was very high even with the radiators off and windows open (even though it was late October) - this was probably linked to the towel rail in the bathroom which was permanently scalding to the touch and could not be controlled. Bathroom was similarly in need of an update and the shower was pathetic. It was also a shame that the indoor spa was closed due to COVID as we had hoped to use the pool as a family with poor weather forecast. I feel more effort could be made here considering public swimming pools are in operation across the country whilst we stayed."
"stayed for 2 nights. no complaints. very covid secure, felt safe. our rooms overlooked the sea which was lovely. rooms had everything ie comfy bed, tv, teasmade, water etc. due to good old covid there was only basic room service, so had to make our own beds, no biggie as rules are rules. hotel is isolated so you do have to drive or get a cab anywhere. had evening meal which was really nice, great service, just a shame yet again thank you covid kicked out on the dot of 10, but rules are rules! BREAKFAST is a strange experience and really missed the usual hotel breakfast experience, but ill say it yet again all due to covid, so not the hotel's fault all staff were pleasant and friendly, in particular the lovely (assume manager) man who saw people to their tables at breakfast. all in all a great stay, recommend, will def return and hope to god covid does one so we can have a proper hotel stay x"
" The staff in the hotel were lovely and very friendly. I have to say that even without the issues of covid that this property has seen better days and is a little tired. I would highly recommend paying for a view of the sea and a balcony which was not a vast cost and done by the lady at reception the alternative is a view of the car park. The rooms are spacious and comfortable and clearly have been upgraded, the holes are still very visible in the bathroom with the replacement fixtures. The views from the front of Old Harry Rocks and the bar were very pleasant."
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5




3.8/5
10 Reviews
15 Banks Road, Sandbanks, Poole, Dorset, United Kingdom
"We stayed at the Sandbanks during October half term with our two children, aged 6 and 3. We had a wonderful break. The previous reviews aren’t wrong, this hotels decor is a bit dated and it doesn’t have the “polish” of a modern 4 or 5 star hotel... but for us, on a family break, It was actually quite nice to be able to relax and not worry too much about our young children destroying pristine decor. What is lacks in finish, the Sandbanks makes up for in individuality and charm. It arguably sits in the best location on the South Coast and we had fantastic day trips to the Jurassic Coast, Brownsea Island, Christchurch Harbour and Splashdown (on a rainy day). For quieter days we were able to play on the beach in front of the hotel and swim in the hotel pool. It has adapted well to Covid times. Bookable slots in the restaurants and pool help to avoid crowds and one way systems are clearly marked. A few guests do ignore the one way system, but the majority comply. The Amalfi restaurant in the hotel was incredibly family friendly and served good quality Italian fare for the grownups. The staff were charming and friendly despite the long hours they must all be working at the moment. My husband thought the quality of the cooked breakfast was excellent. A few healthier options would have been appreciated (porridge, Bircher, granola or a wider variety of fresh fruit) but the variety on offer was really good considering the Covid restrictions. We stayed at the Waldorf recently and I can say the breakfast here was a better Covid breakfast. The coffee at breakfast was truly terrible. Although I recognise I am very particular about my coffee so I’m sure it would have been fine for most, it would be easy to switch to a cafetière and would improve the quality exponentially! We had the perfect family room - a Harbour View Family. We were delighted to find it actually had a separate adjoining room for the children as well as a large bedroom with seating area for the adults. I was just expecting a bunk bed squashed into the corner or a normal hotel room so it far exceeded our expectations. My only feedback for the hotel and staff would be that a friendly smiley reception team can really set the tone and atmosphere in a hotel. I have no complaints about the reception team, we were dealt with in a polite and civil manner. But it’s even more important during these times to put guests at ease with a big smile and friendly welcome as well as clear communication about bookable slots, what’s no longer in the rooms and offering to supply any extras on request. A pride and confidence in where they work and how well they are doing (despite the challenges) would also, I’m sure, help to create a more positive impression to guests. But that aside, this is a very family friendly hotel in an amazing location with fabulous spacious rooms. If you are expecting anything too fancy and want to relax, you’ll have a great family break. We will definitely stay h"
"This was our 5th trip to the hotel with friends for a 3night stay. The hotel is beautifully located with a sea view on both sides. The beach is amazing and you can walk in either direction. Rooms are clean with tea making facilities. Breakfast prior to COVID-19 is a buffet but at the moment it is served to you. You book tour time slot which is worth doing before you arrive. The pool is open but you have to book a slot and can only do this when you arrive. We could not get a slot 2/3 nights. You get 45mins. No bath robes so take your own. They have worked hard to be Covid-19 compliant with a one way system around the hotel and seats and table thoroughly sanitised. We always have a lovely break. Thanks you."
"The rooms are a disappointment for the money. Our first room had rust all along the balcony, a ripped bathroom floor and a view of the car park (water in the far distance) - see first two photos. The staff were very helpful so moved us when I said I was disappointed. The next room was decorated the same from many years ago but no rips and a nice view of the beach - see 3rd photo. The review would have been 3* or less if it hadn’t been for a really nice dinner and lovely waitress - and good breakfast too. The hotel looked tired but covid restrictions doesn’t help anywhere have a buzzing atmosphere, however I still think they are asking an awful lot for a fairly shabby hotel. "
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6




3.2/5
17 Reviews
Terrace Road, Bournemouth, Dorset, United Kingdom
"Situated just 5 minutes' walk from the beach and vibrant promenade, Hilton Bournemouth features a heated indoor pool, complimentary 24-hour fitness centre and the eforea spa & health club with sauna and steam facilities.Each room comes with a 49-inch HD TV, work desk and an en-suite bathroom.Modern British cuisine is served at chef Matt Tebbutt’s Schpoons & Forx restaurant. Featuring a lively open kitchen, it is a vibrant place to dine with a tandoor and stone oven, and inviting atmosphere. Cocktails, fine wines and premium spirits can be enjoyed on the terrace at LEVEL8IGHT The Sky Bar, with panoramic sea views.Bournemouth University is 2.8 km from Hilton Bournemouth, while Queen's Park is 3.4 km away. The nearest airport is Bournemouth Airport, 7 km from the property."
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7




4.2/5
Very Good
10 Reviews
32 West Hill Rd, West Cliff, Bournemouth, Dorset, United Kingdom
"Rooms- dull decor, not cleaned adequately as the carpet was dusty and there was scum around the taps and soap bottles. It needs to be done completely! The bed linen was worn but the bed was comfy. The walls are paper thin so we could hear the extractor fan from next door which was very loud and annoying and could hear people in the next room which was quite unpleasant. The doors in the bathroom are cheap and no locks on them. No spare towels or pillows, no fridge, poor coffee and tea facilities and it was quite warn at night. Breakfast On the 17th it was fine but menu is very dated and does not cater for vegetarians or vegans at all. One female staff member did sound like she had a bad cold which put us off a bit. Tasty full English and coffee was fine. The second morning we queued outside for 45 mins before we were seated. It was absolute chaos and nobody took responsibility for our table. We waited even longer for someone to get us coffee and toast. This time we had just poached eggs because my partner had the salmon the day before which was very chewy and I didn’t fancy another full English. Very long wait and other tables were neglected too. One male staff member was actually running up and down the room rushing to get things which was very off putting. Not one bit relaxing. Banana bread was good though Dinner. Good menu, small starter portions. The seared tube was very tasteless. I had the cod which was good but the mash was cold. The mushroom risotto was nice. Good desserts but the creme brûlée was freezing cold and it should be warm. Temperature in the room was a little cold but lovely staff and nice wine. Spa Very basic spa, only small pool which was over crowded and a small jacuzzi. Very old changing room lockers that are not working and need replacing desperately! Need £1 for them also which should be mentioned to guests. There was no availability for treatments for us which was very disappointing so we had to go to another hotel. It needs a facelift and it is quite small compared to the website "
"Thankyou to Simon, Elkin and the superb team at the Connaught for making xmas 2019 brilliant like always. Nothing is too much trouble.Surperb food from morning to night. Looking forward to our next visit. Thankyou."
"Stayed here for one night in one of the lodge rooms as a family of 3. The room is a great space as has a separate room within the room for your child so you can still have an evening once they’re in bed. The room was a bit tired, no mini fridge but there was a small space to make tea/coffee. The pool is currently 1 hour slot during your stay which has to be pre-booked, pool area okay but needs repair/cleaning in places and you had to really thump the button on the jacuzzi to get it working. The pool could do with cleaning (sand at the bottom), sauna/steam room out of use (expected). We didn’t stay or eat in the main hotel part but we did have breakfast to our room which was just okay - the sausage was the densest I’ve eaten, bacon was thick cut (not to my taste) but cooked well. We were expecting coffee in a cafetière and tea in a teapot instead of instant sachets in a takeaway cup but maybe this is a Covid thing. We didn’t sleep well due to other people’s slamming doors (not much can be done about that as they’re so heavy) and 2 men loudly shouting in the hallway at 11pm at night (not the hotels fault but still affected our sleep nonetheless), the beds were not comfortable at all and neither were the pillows. I have to say though the staff were all lovely and friendly every single staff member we came into contact with so no complaints there. All in all a 50/50 stay."
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8




4.4/5
Excellent
14 Reviews
St. Michael's Road, West Cliff, Bournemouth, Dorset, United Kingdom
"A forced hotel, especially a sea-view room, as shown in the picture, is a first-line sea view. You can see the sea in the morning when you open your eyes. At night, you can hear the delicate sound of the waves and fall asleep. The room type is comparable to the previous British hotel. Very spacious. The other is room service. The cleaning service not only rearranged the bed and made up the bathroom supplies, but also helped me stack the clothes that I changed out neatly (as shown in Figure 1). The last highlight is the breakfast (as shown in Figure 3). The type is self-service. The taste and texture are great. If you sit outside, you can also enjoy the dining experience of the first-line sea view. The overall experience is worthy of full marks. If I come to Bournemouth next time, I will still choose this one."
"The hotel is by the sea, the scenery is good, but under the erosion of the sea breeze, the facilities are aging seriously, the floor in the room will be sizzling, but after all, it is owned by Marriott, management is OK, there is no British style, the restaurant is very good, eating Looking at the sea view outside, the price is not more expensive than the restaurant in the town. Free parking is available."
"For the UK. very good"
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9




4.1/5
Very Good
10 Reviews
30 West Hill Road, Bournemouth, Dorset, United Kingdom
"Nice welcome & given access to room an hour earlier than check in time. Room & bathroom a bit cold but husband found radiators switched off so he sorted that, we unpacked and then headed out to make most of the bit of sunshine. We returned about 3 hours later... and it was still cold. Towel rail in bathroom obviously half full off air as with radiator. Phoned reception and a member of team came to look and offered extra heater, which was promptly delivered. This certainly made it more comfortable for a bath and getting ready for evening. The next morning we told reception that really the radiators needed bleeding. On our return late afternoon they were all sorted and everywhere was lovely and warm. Lovely comfy bed, great towels. Nice shower gel & moisturizer, plenty of it too. Great towels & a very powerful hairdryer. Lovely evening dinner, great breakfasts, very nice cosy bar area with fab gin bar and knowledgeable young barman. Nice staff all round. Great central location, walk into Bournemouth town. Parking on site available. I missed that it costs £8 per day and we were not told at check in, so that came as a bit of a surprise when checking out , but at least we got parked. I didn't use pool or spa but my friend swam and said pool very good, with towels provided. Would return for another weekend visit. Thank you Connaught."
"Stayed here for 3 night break from 16th Feb, on arrival we were greeted by friendly efficient reception staff, we were in room 50 that had a nice little balcony, room was spotlessly clean with superking size bed, kettle tea and coffee, even bottled water on bedside table which was all replaced daily. The only downside was the size of the bathroom which was very small ours had a bath with an on the wall shower which being older with a bad back was difficult for me to get in and out of for a shower, but again this was kept spotless. The bar area was nice and the drinks not overly expensive. We ate in the restaurant 2 nights and the food was beautiful and priced really good for a hotel. The location is great too just a few minutes walk to the town and all the amenities. I would not hesitate to recommend this lovely hotel."
"Excellent hotel in good location. Very relaxed. Great served breakfast and evening meals. Super choice of gins at the bar. Large and comfortable rooms in the lodge. Friendly and helpful staff. Would stay there again"
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10




4.2/5
Very Good
10 Reviews
34-36 Burlington Road, Swanage, Dorset, United Kingdom
"Have stayed here a couple of times in the past. Hotel is at the top of the road with great views out over the bay for rooms at the back. The restaurant also has views over the bay as does the bar / lounge. The restaurant is excellent and I would recommend a visit just to eat the food. The breakfast is excellent with usual full english and continental types but also more interesting stuff like scrambled egg and salmon or poached haddock and egg. Rooms clean and spacious with ensuite. Staff all pleasant especially the lady who ran the bar some evenings who encouraged me to drink all those different types of gins on offer. They also stock a few local beers and ciders. There is a good wine cellar too."
"Booked The Pines for a family dinner on New Years Day, 11 in our party. We were not disapointed. The hotel to me looked very nice even though we have comments about looking tired (we didnt have rooms). The staff were extremly professional and the whole family was welcome into the bar with our own reserved area. The food was brilliant, tasty and plentiful everyone enjoyed alll of their courses. Who highly recommend The Pines and might even stay thier one year and dine out here every night. Thank you the staff and management of the Pines for making our New Years Day perfect."
"We spent our Christmas break at this hotel. The quality of the food was first class and all the staff members were very polite, helpful, hosptitable and "nothing was a problem" attitude. The stunning views from our room and the resturant over Swanage bay were delightful as well as relaxing. Our room was comfotable with all the amenieties you would expect from 3 star hotel."
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