Osborne Road, Jesmond, Newcastle, Tyne and Wear, United Kingdom
"Stayed Sat night for Valentines treat from hubby checked in lovely friendly girl on reception room was lovely comfy bed everything you needed lovely and warm on such an awful stormy night and I was so pleased to find a small fan in the wardrobe as I sleep with one beside my bed at home so that was a bonus bottle of wine in cooler left in room was nice touch has afternoon tea as part of the package served by lovely friendly girl and it was beautiful sandwiches and cakes so tasty glass of Prosecco as well had very early breakfast on Sunday morning as had to leave to get home for grandparent babysitting duties so just had fruit and toast and coffee all in all had perfect stay and big shout out to all the very hardworking staff who had very long busy days late nights and early starts and still managed to stay so cheerful once home realised I had left my fone charger in room rang up and housekeeping had handed it in to reception and as we pass by hotel on way home from work popped in and it was in an envelope waiting for me big thankyou to everyone for a lovely stay "
"My wife and I have stayed at most of the Peel Hotels for a Winter break and this has to be up there as probably the best of an excellent bunch. First and foremost the staff - a really good; genuine welcome from Laura on reception, for whom nothing was too much trouble; outstanding, personable yet unfussy service from Abi and Rachel in the restaurant; and quiet background efficiency from others in housekeeping and the kitchen. The meals were excellent - individually prepared, even breakfast, varied, hot, well-arranged and -prepared - one slightly dry cake as part of one sweet was the only fault I could find. The rooms and corridors were clearly recently and attractively re-furbished, and the location, with immediate car parking, a city centre bus-stop right outside, and a pleasant and interesting local environment, couldn't have been bettered. I'm rarely so effusive about a hotel."
"On 29 February 12 of us had booked to stay for the night here. The hotel is 1.7 miles £8.40 from train station. On arrival, check in was easy and staff very helpful. The room was clean and spacious with a tv, kettle clean towels and comfy pillows. The only slight issue, was the key cards didn’t work first time but a couple of swipes and you was in. Toiletries are provided in shower, and biscuits with your brew kit. The staff I couldn’t fault at all, ordering taxis into town which was on time to the breakfast in the morning which was plentiful and tasty. All in all a great location, friendly hotel and I would definitely use it again when I’m back for the football. Well done to all involved. And thank you."